台灣電力：跨越國界，隨手掌控家鄉的每一度電

專為旅居海外的您設計，提供線上繳費、用電分析及即時報修，讓您在美國也能輕鬆遠端管理台灣房產與照顧家人需求。

Utilities & Home Services ›

Publisher

TAIWAN POWER COMPANY

Power Management at a Glance

Discover the interface used by 1M+ users.

Screenshot of the Taiwan Power app displaying electricity bill details and usage analysis charts

Taiwan Power app showing a daily electricity consumption analysis chart

Taiwan Power app interface displaying multiple electricity bill payment methods including credit card and mobile payment.

Taiwan Power app screen displaying various digital utility service applications like bill address changes and meter inspections

A screenshot of the Taiwan Power app showing the repair reporting interface with a blue cartoon mascot holding a wrench.

Taiwan Power app interface showing AMI electricity usage graphs and daily energy consumption analysis

Taiwan Power app screen for move-out bill settlement showing options to input meter readings or upload a meter photo.

Managing Power Across Borders Made Simple

The tools that make this app stand out, trusted by 1M+ users.

💳

Hassle-Free Global Billing

Pay electricity bills instantly with online credit card options or settle move-out balances without needing to be physically present in Taiwan.

🏠

Remote Property Monitoring

Keep an eye on your Taiwan residence through detailed usage charts, helping you detect unusual activity or manage energy costs for aging parents.

📱

24/7 Digital Service Desk

Handle 11 essential services including name changes, address updates, and outage reports directly from the app, bypassing international phone calls.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"Living in California makes it hard to help my elderly parents with their utilities in Taipei. This app is a lifesaver! I can pay their bills via credit card and check their usage history instantly. The new interface is so intuitive and saves me from making expensive international calls."

Linda Wang

"As a property owner living in Seattle, managing my Taiwan apartment used to be a headache. Now I can settle bills during tenant moves and monitor usage charts remotely. The outage reporting feature gives me peace of mind knowing I can track the status of my property from anywhere in the world."

David Chen

Review Analysis

Insights from user reviews.

Sentiment Score

15%

Negative

Summary

This mobile app receives overwhelmingly negative feedback, primarily due to persistent and widespread login issues, with many users experiencing infinite loops, system errors, or being unable to access their accounts. A notable version-specific bug prevents login for users who updated to iOS 26.0.1. Users also frequently criticize the cumbersome registration process, the inability for renters to view electricity usage data without landlord sharing, and general app instability and slow performance. While some positive feedback highlights an intuitive interface and helpful customer support in resolving issues, these are overshadowed by complaints about unwanted notifications and difficulties with payment functionalities.

Common Themes

Payment Functionality(7)

Performance & Stability(6)

Registration Process(4)

Notifications & Ads(4)

Renter Data Access(3)

Customer Support(2)

Intuitive Interface(1)

About the app

Everything you need to know about 台灣電力.

Description

台電e櫃檯全新改版，並更名為台灣電力，更全面的功能讓您用電更便捷。 [用電申請服務到底]提供電費帳單地址變更、用電戶名變更、電表勘驗、繳費證明等11項服務，不必出門就能辦理用電大小事! [繳交電費不再心累]提供線上信用卡與條碼繳費、搬家結算電費、預繳及電費試算之電費帳務服務，電費不漏繳，用電沒煩惱! [用電資訊輕鬆查詢]提供帳單資訊、用電圖表分析、案件管理、繳費紀錄等，輕鬆追蹤用電歷史軌跡，即查即看! [停電報修全年無休]發生停電時，不必再瘋狂撥打客服專線，只需溫柔地使用停電報修功能，消失的電力將盡速恢復，像極了愛情。

Latest Version

3.2.32

Size

61.1 MB

First Released

Dec 28, 2016

立即下載，跨越距離掌控家鄉電力

專為旅外國人與房產管理者打造，無論您身在何處，都能輕鬆為台灣家人繳費、監控用電量並即時報修，讓您的關懷零時差、永不斷線。

FAQ

Frequently Asked Questions

Everything you need to know about 台灣電力

What is the 台灣電力 app?

The 台灣電力 app, previously known as 台電e櫃檯, is a rebranded application offering comprehensive features for convenient electricity services. It helps manage electricity applications, payments, and information queries.

What electricity application services does the 台灣電力 app provide?

The 台灣電力 app provides 11 electricity application services, including changing bill addresses, user names, conducting meter inspections, and requesting payment proof. Users can process these without leaving home.

How can I pay electricity bills using the 台灣電力 app?

The 台灣電力 app supports various payment methods, including online credit card, barcode payment, mobile payment, and QR code payment. It also offers moving settlement, prepayment, and bill calculation services.

Can I track my electricity usage history with the 台灣電力 app?

Yes, the 台灣電力 app allows users to easily track electricity usage history. It provides bill information, usage charts, case management, and payment records for detailed tracking.

How do I report a power outage using the 台灣電力 app?

Yes, the 台灣電力 app features a 24/7 power outage reporting function. Users can use this feature to quickly report outages, avoiding the need to call customer service hotlines.

Does the 台灣電力 app facilitate electricity bill settlements for moving?

Yes, the 台灣電力 app provides a moving settlement service. Users can calculate and settle electricity bills when moving, ensuring proper account closure without hassle.

What electricity consumption data can I view in the 台灣電力 app?

The 台灣電力 app provides detailed electricity consumption data, including AMI usage, daily usage analysis, and peak/off-peak usage patterns. Users can view usage in 15-minute, hourly, daily, or monthly intervals.

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