Alatau City Bank: Your High-Yield Financial Super-App

Manage banking, investments, and insurance in one powerful ecosystem. Unlock up to 16.1% returns, multi-currency accounts, and exclusive 20% cashback rewards tailored for your global lifestyle.

Publisher

First Heartland Jusan Bank JSC

A Glimpse Inside

Discover the interface used by 2M+ users.

Alatau City Bank super app dashboard showing banking and investment services

Interface of Alatau City Bank app showing online loan application for up to 8 million tenge

Alatau City Bank app screen displaying a joint budget with balance in Tenge and financial management tools

Mobile screen of Alatau City Bank app showing payment categories for utilities transport and mobile services

Mobile app interface of Alatau City Bank showing fast money transfer options including international and local bank transfers.

Your Financial Super-App for Global Living

The tools that make this app stand out, trusted by 2M+ users.

📈

High-Yield Growth & Investing

Unlock returns with up to 16.1% on deposits and manage a professional brokerage account with zero-fee opening and real-time analytics.

💰

Hyper-Localized Rewards

Maximize every spend with up to 20% cashback across 16 lifestyle categories including groceries, cafes, and international travel.

⚡

Frictionless Digital Services

Skip the branch entirely with 3-click insurance, instant multi-currency account setup, and seamless Apple Pay integration.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"Managing my finances between New York and Kazakhstan has never been easier. The 16.1% interest rate on deposits is far better than anything I can find locally in the US, and being able to pay utilities for my parents back home in a few taps is a game-changer."

Aisulu K.

"I'm a total optimizer when it comes to rewards, and the 20% cashback categories on this app are unbeatable. I use it for everything from stock trading to travel insurance. It is the first true 'super-app' experience that actually feels seamless and secure on my iPhone."

Daniyar M.

Review Analysis

Insights from user reviews.

Sentiment Score

23%

Negative

Summary

The app receives predominantly negative feedback, primarily due to issues introduced by recent updates. While some users appreciate its general convenience, improving features like drag-and-drop transfers, and specific bank services such as cashback, a significant portion of the user base is facing critical problems. Major complaints include the app forcing users to uninstall remote access software like AnyDesk or TeamViewer, broken international transfer functionalities for non-residents, and non-functional limits management. Additionally, there is a consistent demand for push notifications for verification codes and the inclusion of an in-app chat for customer support.

Common Themes

Mandatory App Restrictions(11)

International Transfers & Non-Resident Issues(10)

User Interface & Design Regression(7)

General Performance & Onboarding(7)

Overall App Experience(6)

Customer Support & In-App Chat(5)

Push Notifications for Codes(4)

Limits Management(3)

About the app

Everything you need to know about Alatau City Bank.

Description

Мобильный банкинг, магазин, инвестиции и страхование — всё в одном суперприложении Alatau City Bank. Все возможности мобильного банкинга: ● Регистрируйтесь онлайн; ● Открывайте карты: дебетовые, социальные или зарплатные; ● Переводите деньги между банками по номеру телефона и между банками по номеру карты, счета или телефона; ● Оформляйте кредит до 8 млн тенге до 60 месяцев; ● Оплачивайте покупки с помощью Google Pay, Apple Pay, Samsung Pay; ● Откройте мультивалютный счет и конвертируйте деньги в любой валюте; ● Управляйте картой прямо в приложении: смена лимита, ПИН-кода и блокировка карты; ● Открывайте депозит с годовой ставкой до 16,1%; ● Снимайте деньги с депозита по частям в любое время; ● Контролируйте все счета, карты и депозиты; ● Оплачивайте все: от мобильной связи до коммунальных услуг. Инвестируйте вместе с Alatau City Bank: ● Бесплатное открытие брокерского счета и его пополнение; ● Покупка и продажа акций; ● Аналитика и инвестиционные идеи. Мультивалютная карта Pay: ● Мгновенный и бесплатный выпуск онлайн; ● Гарантированные бонусы вне зависимости от уровня; ● Повышенные бонусы по 16 категориям на выбор: кафе, супермаркеты, такси и многое другое - до 20% Страхование: ● Автострахование онлайн в 3 клика без посещения офиса и звонков менеджера; ● Страхование путешествий; ● Страхование от несчастного случая. Мы дорожим каждым клиентом. Ответим на любые вопросы по номеру 7711 (бесплатно на территории РК).

Latest Version

4.15.0

Size

405.1 MB

First Released

Jun 19, 2019

Ready to Elevate Your Financial Strategy?

Join over 2 million users managing high-yield deposits, global investments, and premium cashback in one seamless super-app. Download Alatau City Bank today and take control of your wealth from anywhere.

FAQ

Frequently Asked Questions

Everything you need to know about Alatau City Bank

Does Alatau City Bank offer online loans?

Yes, Alatau City Bank offers online loans up to 8 million KZT with terms extending to 60 months. The application process completes in one minute, and funds are credited directly to your card.

What types of payments are supported by the Alatau City Bank app?

The Alatau City Bank app facilitates various payments, including mobile communication, utilities, parking, fines, taxes, transport, and tickets. It also covers beauty, health, financial services, entertainment, and recreation payments.

Can I earn bonuses with the Alatau City Bank app?

Yes, Alatau City Bank provides a multi-currency Pay card with guaranteed bonuses. Users can earn up to 20% increased bonuses in 16 categories, such as cafes, supermarkets, and taxis.

Does Alatau City Bank provide investment services?

Yes, Alatau City Bank offers investment services. Users can open and fund a broker account for free, buy and sell stocks, and access analytics and investment ideas directly within the app.

How do I contact customer support for Alatau City Bank?

Customers can contact Alatau City Bank support by calling 7711. This number offers free calls within the territory of the Republic of Kazakhstan.

Can I manage my bank card in the Alatau City Bank app?

Yes, the Alatau City Bank mobile application allows users to manage their cards directly. Features include changing limits, updating the PIN code, and blocking the card.

What insurance services does Alatau City Bank provide?

Alatau City Bank offers various insurance services. These include online car insurance processed in three clicks, travel insurance, and accident insurance, all available without office visits.

Can I make international money transfers using Alatau City Bank?

Yes, the Alatau City Bank app supports international money transfers. Users can send funds to other banks in Kazakhstan and perform international transfers, including through services like 'Золотая корона'.

Recommendations