成都地铁-官方APP

成都地铁-官方APP

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Logo of 成都地铁-官方APP

成都地铁-官方APP: Your Official Navigation Guide to Chengdu

Travel with confidence using real-time train locations, expert route planning, and live station updates—the essential tool for international professionals and panda-bound tourists.

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Publisher

Chengdu Metro Operation Co. Ltd

Category

Navigation

Downloads

3M+

User Rating

3.1/5

Total Ratings

1K+

Locales

2

Your Journey, Visualized

Discover the interface used by 3M+ users.

Home screen of the Chengdu Metro app with navigation icons and a winter theme

Home screen of the Chengdu Metro app with navigation icons and a winter theme

A colorful subway map and route planning interface within the Chengdu Metro official app

A colorful subway map and route planning interface within the Chengdu Metro official app

QR code electronic ticket screen in the Chengdu Metro official mobile application

QR code electronic ticket screen in the Chengdu Metro official mobile application

A discovery screen in the Chengdu Metro app featuring local Sichuan food recommendations and a cartoon panda banner.

A discovery screen in the Chengdu Metro app featuring local Sichuan food recommendations and a cartoon panda banner.

Navigate Chengdu Like a Local

The tools that make this app stand out, trusted by 3M+ users.

⏱️

Real-Time Train Tracking

View live train locations and carriage crowding levels to choose the fastest and most comfortable ride.

🗺️

Precision Trip Planning

Access official route recommendations, including exact fare info and station exit details closest to your destination.

🇺🇸

Full English Support

Bridge the language gap with a localized interface designed specifically for international travelers and professionals.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"

"Navigating Chengdu as an English speaker was seamless thanks to this app. The real-time train locations and path planning are incredibly accurate, making it easy to visit the Panda Base and local markets without any stress. A must-download for any international traveler."

Sarah Jenkins
"

"Essential for business trips. The app provides official updates on station congestion and operational changes that you just cannot find elsewhere. It helped me stay punctual for meetings in the Hi-Tech Zone by showing exactly when the next train would arrive."

Robert Chen

Review Analysis

Insights from user reviews.

Sentiment Score

28%
Negative

Summary

The app receives overwhelmingly negative feedback from users, primarily due to a multitude of technical and usability issues. Common complaints include highly unreliable face recognition, frequent login problems with verification codes, incorrect billing and random deductions, and intrusive pop-ups that hinder usage, especially during critical moments like scanning. While some users appreciate the ad-free experience, real-time transit information, and overall efficiency, there's a clear demand for improved app stability, bug fixes, and better integration with iOS features like Dynamic Island and Apple Watch, as well as timely updates for new subway lines such as Line 17 Phase 2.

Common Themes

Face Recognition Issues(10)
Missing Features & UI/UX(10)
Incorrect Billing & Deductions(7)
App Performance & Stability(7)
Positive User Experience(7)
Login & Verification Problems(6)
Intrusive Updates & Pop-ups(6)

About the app

Everything you need to know about 成都地铁-官方APP.

Description

成都地铁官方APP以乘客服务为主,具备地铁出行路径规划、线网拥挤程度展示、列车实时位置、车站及周边信息查询、设备故障报修等基本功能。同时可以及时提供车站限流信息、运营事件信息等,方便乘客及时掌握地铁实时资讯合理安排行程。 【温馨提示】本APP最低支持iOS10.0系统。 【联系我们】 官方微信公众号:cdmetro_yy 官方微博:https://weibo.com/cdmetroyy 官方热线:+86 028 61638000

Latest Version

3.5.5.3

Size

137.0 MB

First Released

Dec 5, 2017

Navigate Chengdu with Confidence

Get the official Chengdu Metro app for real-time tracking, English language support, and seamless route planning before you land.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 成都地铁-官方APP

What is the 成都地铁-官方APP?

The 成都地铁-官方APP is the official application for Chengdu Metro, providing essential passenger services and real-time transit information.

What key features does the 成都地铁-官方APP provide?

The 成都地铁-官方APP offers path planning, real-time train location, crowd level display, station information, equipment repair reporting, and operational alerts.

Can I use the 成都地铁-官方APP to pay for metro and bus rides?

Yes, the 成都地铁-官方APP supports electronic ticketing via QR code for Chengdu Rail Transit and Chengdu Public Bus, including Alipay payments and face recognition for riding.

Does the 成都地铁-官方APP show real-time train locations and crowd levels?

Yes, the 成都地铁-官方APP displays the real-time location of trains on the network map and shows line congestion levels.

Can I plan my metro journey with the 成都地铁-官方APP?

Yes, the 成都地铁-官方APP allows users to plan metro journeys by selecting a start and end point on the rail network map.

What additional services are available in the 成都地铁-官方APP?

The 成都地铁-官方APP provides station details, first/last train times, lost and found services, riding guides, and real estate information near subway stations.

What is the minimum iOS version supported by the 成都地铁-官方APP?

The 成都地铁-官方APP requires a minimum operating system of iOS 10.0 or higher.

How can I contact support for the 成都地铁-官方APP?

You can contact 成都地铁-官方APP support via their official WeChat public account (cdmetro_yy), official Weibo (weibo.com/cdmetroyy), or official hotline (+86 028 61638000).