Publisher
Category
ProductivityDownloads
3M+User Rating
Total Ratings
2K+Locales
2Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
View detailed payment breakdowns and historical data instantly, regardless of time zone differences.
Stay updated on your account status and household qualifications with a seamless, mobile-first interface.
Resolve issues or file objections by uploading proof of residence or income directly from your camera roll.
Trusted by 3M+ people who love this app.
"As an international student in Los Angeles, managing my Citizen Account used to be difficult because of the time zone gap. Now, I can check my eligibility and payment dates instantly without needing to call any helpdesk. It is seamless and highly efficient."
"I love how easy it is to file an objection or update my income status right from the app. Living abroad, I need a reliable way to stay connected to my benefits, and this app provides the perfect mobile-first solution for my family."
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives predominantly negative feedback, with users frequently reporting severe issues such as the application not working, crashing unexpectedly, or freezing. Many experience persistent login difficulties, particularly when attempting to use the Nafath system or biometric authentication, along with recurring 'connection lost' errors. Additionally, users express frustration over the inability to add dependents and the app's limited functionality for tasks like editing information or viewing payment details. Despite these widespread problems, a few users commend the app's underlying concept and acknowledge positive improvements after recent updates.
Common Themes
Everything you need to know about حساب المواطن.
Description
Latest Version
4.11
Size
25.0 MB
First Released
Mar 11, 2019
Everything you need to know about حساب المواطن
The "حساب المواطن" app facilitates viewing comprehensive account details, financial payment information, objection results, and various other services provided by the Citizen's Account program.
Yes, the "حساب المواطن" app enables users to view all financial payment details. This includes access to past and current payment information, payment amounts, and their status.
Yes, users can check their eligibility status within the "حساب المواطن" app. The main interface displays the current eligibility status, such as "مؤهل" (Eligible), under the "Eligibility study" section.
Yes, the "حساب المواطن" app allows users to submit complaints regarding payments. This feature is accessible from the detailed financial payment screen, with an option to "تقديم شكوى" (Submit complaint).
Users can submit complaints for issues like "Payment not received" ("دفعة لم تستلم") or "Deficiency in payment or zero" ("نقص بالدفعة أو صفر") directly through the "حساب المواطن" app.
Yes, the "حساب المواطن" app provides access to details for previous payments. Users navigate to the "Financial payments" section and select the "Previous payments" ("الدفعات السابقة") tab.
Yes, the "حساب المواطن" app provides functionality to view objection results. This service is part of the comprehensive information and services offered to its users.
The "حساب المواطن" app provides access to all account details, including beneficiary data ("بيانات المستفيد"), application details ("تفاصيل الطلب"), and comprehensive financial payment information.
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