حساب المواطن

حساب المواطن

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Logo of حساب المواطن

حساب المواطن: منصتك الرقمية لمتابعة الدعم المالي أينما كنت

أدِر حسابك، تتبع دفعاتك الشهرية، وقدم اعتراضاتك بكل سهولة وشفافية عبر التطبيق الرسمي المصمم لخدمتكم في الداخل والخارج.

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Publisher

Ministry of Human Resources and Social Development

Category

Productivity

Downloads

3M+

User Rating

3.5/5

Total Ratings

2K+

Locales

2

Your Account at a Glance

Discover the interface used by 3M+ users.

Saudi Citizen Account app dashboard showing financial payment details and main menu options on a mobile phone

Saudi Citizen Account app dashboard showing financial payment details and main menu options on a mobile phone

Citizen Account app interface showing financial payment details and objection button

Citizen Account app interface showing financial payment details and objection button

A mobile app interface from the Saudi Citizen Account program for submitting payment complaints

A mobile app interface from the Saudi Citizen Account program for submitting payment complaints

Your Financial Rights, Always Accessible

The tools that make this app stand out, trusted by 3M+ users.

🌍

Global Payment Monitoring

View detailed payment breakdowns and historical data instantly, regardless of time zone differences.

🛡️

Instant Eligibility Checks

Stay updated on your account status and household qualifications with a seamless, mobile-first interface.

📲

Digital Document Submission

Resolve issues or file objections by uploading proof of residence or income directly from your camera roll.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"

"As an international student in Los Angeles, managing my Citizen Account used to be difficult because of the time zone gap. Now, I can check my eligibility and payment dates instantly without needing to call any helpdesk. It is seamless and highly efficient."

Ahmed Al-Otaibi
"

"I love how easy it is to file an objection or update my income status right from the app. Living abroad, I need a reliable way to stay connected to my benefits, and this app provides the perfect mobile-first solution for my family."

Sarah Al-Fahad

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

This mobile app receives predominantly negative feedback, with users frequently reporting severe issues such as the application not working, crashing unexpectedly, or freezing. Many experience persistent login difficulties, particularly when attempting to use the Nafath system or biometric authentication, along with recurring 'connection lost' errors. Additionally, users express frustration over the inability to add dependents and the app's limited functionality for tasks like editing information or viewing payment details. Despite these widespread problems, a few users commend the app's underlying concept and acknowledge positive improvements after recent updates.

Common Themes

App Stability(30)
Overall App Experience(18)
Login Functionality(8)
Network Connection Errors(6)
Adding Dependents(2)
Limited Features(2)
Updates & Improvements(1)

About the app

Everything you need to know about حساب المواطن.

Description

تطبيق حساب المواطن يسهل عليك الاطلاع على كافة تفاصيل حسابك وتفاصيل الدفعات المالية ونتائج الاعتراضات وغيرها من الخدمات المقدمة من حساب المواطن.

Latest Version

4.11

Size

25.0 MB

First Released

Mar 11, 2019

Manage Your Financial Support Without Borders

Join over 3 million citizens managing their benefits with ease. Download the official app to track your payments and handle objections securely from anywhere in the world.

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FAQ

Frequently Asked Questions

Everything you need to know about حساب المواطن

What is the "حساب المواطن" app?

The "حساب المواطن" app facilitates viewing comprehensive account details, financial payment information, objection results, and various other services provided by the Citizen's Account program.

Can I view my financial payment details using the "حساب المواطن" app?

Yes, the "حساب المواطن" app enables users to view all financial payment details. This includes access to past and current payment information, payment amounts, and their status.

How do I check my eligibility status in the "حساب المواطن" app?

Yes, users can check their eligibility status within the "حساب المواطن" app. The main interface displays the current eligibility status, such as "مؤهل" (Eligible), under the "Eligibility study" section.

Can I submit a complaint about a payment using the "حساب المواطن" app?

Yes, the "حساب المواطن" app allows users to submit complaints regarding payments. This feature is accessible from the detailed financial payment screen, with an option to "تقديم شكوى" (Submit complaint).

What kind of complaints can I submit about payments in the "حساب المواطن" app?

Users can submit complaints for issues like "Payment not received" ("دفعة لم تستلم") or "Deficiency in payment or zero" ("نقص بالدفعة أو صفر") directly through the "حساب المواطن" app.

Does the "حساب المواطن" app show details about previous payments?

Yes, the "حساب المواطن" app provides access to details for previous payments. Users navigate to the "Financial payments" section and select the "Previous payments" ("الدفعات السابقة") tab.

Can I view my objection results in the "حساب المواطن" app?

Yes, the "حساب المواطن" app provides functionality to view objection results. This service is part of the comprehensive information and services offered to its users.

What account information can I access with the "حساب المواطن" app?

The "حساب المواطن" app provides access to all account details, including beneficiary data ("بيانات المستفيد"), application details ("تفاصيل الطلب"), and comprehensive financial payment information.