美团: The All-in-One Super App for Your Life and Travels

The ultimate bridge between your life in the US and China. From booking travel and managing food delivery for loved ones to finding the best local deals, manage everything you need in one powerful app.

Lifestyle Services ›

Publisher

Sankuai Technology Co., Ltd.

A Glimpse Inside

Discover the interface used by 220M+ users.

Meituan app screenshots displaying food delivery, grocery shopping, and exclusive member benefits

Meituan app interface for instant flash purchase delivery services

Two mobile screens displaying Meituan food delivery and group meal deals in Chinese

Meituan app interface displaying lifestyle group buying and food deals

Meituan app screens showing hotel reservation and 24-hour pharmacy delivery services

Interface of the Meituan app displaying leisure activities and movie theater listings.

Meituan app interface showing fresh produce shopping and fast supermarket delivery services

Meituan app screenshots showing interfaces for travel planning and flight and train ticket booking

Screenshots of the Meituan app interface showing bike-sharing and taxi-hailing services with integrated maps

Seamlessly Manage Your Life in China

The tools that make this app stand out, trusted by 220M+ users.

🎁

Care for Family from Afar

Order fresh groceries, gourmet meals, or gifts for your loved ones in China with rapid local delivery and real-time tracking.

🚄

Complete Travel Solutions

Book high-speed rail, domestic flights, and luxury hotels at mainland prices before you even leave the United States.

🏷️

Expert Reviews & Savings

Discover the best local spots with millions of authentic ratings and unlock exclusive group-buy discounts for your next visit.

Loved by users worldwide

Trusted by 220M+ people who love this app.

"Even though I live in New York, Meituan is my daily essential for staying connected to home. I use it constantly to order grocery deliveries and birthday surprises for my parents in Chengdu. The interface is intuitive, and the 'Meituan Youxuan' service gives me peace of mind knowing my family is well-taken care of while I'm abroad."

Wei Chen

"As a frequent traveler between San Francisco and Shanghai, this is the ultimate 'everything' app. I can book my high-speed rail tickets, reserve top-rated restaurants, and find the best hotel deals all in one place. The user reviews and merchant ratings are incredibly reliable—it’s the first app I open the moment I start planning my trip."

Jessica Zhang

Review Analysis

Insights from user reviews.

Sentiment Score

Negative

Summary

The app currently faces widespread criticism, predominantly stemming from numerous technical issues such as persistent bugs, network connectivity problems, and difficulties with payments or account verification, making it frequently unusable. Users are highly dissatisfied with customer support, citing unresponsiveness and unhelpful resolutions. Furthermore, many report negative experiences with promotional campaigns and membership benefits, including arbitrary downgrades and shrinking discounts, while unwanted features like short videos and limitations in core delivery functions also contribute to a poor user experience. Despite these significant drawbacks, a small number of users appreciate the app's utility and the responsiveness of its official support for merchant-related issues.

Common Themes

Technical Problems(16)

Promotions & Membership(13)

Delivery Experience(7)

Customer Service(5)

Unwanted Features(3)

Localization & Accessibility(3)

Overall Positive Feedback(3)

About the app

Everything you need to know about 美团-美好生活小帮手.

Description

【特色服务】 1. 吃喝玩乐一应俱全 ◇在线预订餐厅桌位，省时安心不用等位 ◇外卖订餐水果宵夜，酒店旅游周边推荐 ◇美团跑腿，一小时，全城送 ◇美团优选购生鲜，新鲜实惠，当日下单，次日自提 ◇美团拼好饭，提供极具性价比的外卖选择，0配送费，无起送价 ◇小象超市，美团自营生鲜百货平台，你需要的一站购齐，快至30分钟送达，让你省心省力省时间！ ◇美团地图全面升级，点击店铺地址栏，提供检索、路线规划等特色功能，更多惊喜功能期待您去发现 2. 旅游出行一站搞定 ◇机票低价优质出行，全国汽车票在线预订更优惠 ◇美团打车优惠不停，快车专车出租车便捷出发 ◇美团单车电单车免押金骑行，更优惠更便捷 ◇查公交、查到站，车辆到站提前提醒，一站式安心乘公交 3. 全国影讯在线选座 ◇影院会员卡商家券，电影购票享超值更优惠 ◇热映影片团购订座，大片预告电影抢先看起【产品特点】吃喝玩乐全都有：美食精选、外卖订餐、酒店预订、旅游团购、电商品牌秒杀、机票打折、电影特价、打车出租车等团购实惠根本停不下来！ ◇情侣约会：吃美食、看电影、住酒店、去旅游； ◇懒宅点餐：美食、水果、鲜花、下午茶、超市百货 ◇朋友轰趴：按摩足疗、KTV、桌游电玩； ◇旅游周边：机票、火车票、景点门票、跟团游； ◇打车出行：美团打车，快车、专车、出租车； ◇美团单车：美团单车、美团电单车； ◇品牌秒杀：产地果蔬、品牌食品、家居百货、一站购齐；【产品简介】美团、美团外卖、美团酒店、猫眼电影，为您提供美食、外卖、电商、酒店、旅游、电影、KTV、机票、火车票、洗车养车等全面服务。除各种实惠，美团网提供用户消费评价、商家评分、商家信息查询等功能，旨在为用户提供好的服务！【关于美团】美团网（meituan.com）成立于2010年3月4日，汇聚美食、外卖、酒店、旅游、电影等生活服务于一体的综合信息网站。秉承消费者至上的价值观，在业内率先推出“7天内未消费无条件退款”和“美团券过期未消费无条件退款”等消费者保障条款，为消费者放心消费提供权益保障。【用户帮助】感谢您使用美团手机客户端，使用中有任何问题可通过以下方式查询解决： 1.客户端查询入口：我的 => 客服中心 2.官方网站：http://www.meituan.com/

Latest Version

12.50.202

Size

236.9 MB

First Released

Mar 13, 2011

Ready to Simplify Your Life and Stay Connected?

Join over 220 million users and bridge the gap between your world and home. Whether you are planning a trip back or sending love to family in China, the ultimate life-service platform is just a tap away.

FAQ

Frequently Asked Questions

Everything you need to know about 美团-美好生活小帮手

What is Meituan?

Meituan is a comprehensive life services platform. It integrates services such as food delivery, hotel booking, travel, movies, KTV, and ride-hailing to provide users with a one-stop experience.

Does Meituan offer food delivery services?

Yes, Meituan offers extensive food delivery services, including "美团外卖" for diverse meal options and "美团拼好饭" which provides cost-effective meals with zero delivery fees and no minimum order.

How fast is Meituan's Xiaoxiang Supermarket delivery?

Meituan's Xiaoxiang Supermarket offers fast delivery, with goods arriving as quickly as 30 minutes. It is Meituan's self-operated platform for fresh produce and general merchandise.

Does Meituan offer a refund policy for unused services?

Yes, Meituan provides unconditional refunds. Users can get a refund within 7 days for unconsumed services or for expired Meituan coupons that were not used.

Can I rent bikes or use ride-hailing services with Meituan?

Yes, Meituan provides Meituan Bike and e-bike services that are deposit-free. It also offers Meituan Dache for ride-hailing, including express, premium, and taxi options.

Can I book hotel rooms and movie tickets using the Meituan app?

Yes, Meituan facilitates online booking for hotel rooms, homestays, and restaurant tables. Users can also select seats and purchase tickets for movies and other performances nationwide.

How can I find discounts and coupons on the Meituan app?

Users can find discounts and collect coupons through features like "找优惠" (Find discounts) and "一键领券" (One-click coupon collection) within the Meituan app. The app also highlights special offers.

What is Meituan Select and how does it work?

Meituan Select (美团优选) allows users to purchase fresh produce and groceries. Orders placed today are available for self-pickup the next day, ensuring fresh and affordable products.

Does Meituan provide an errand service for quick deliveries?

Yes, Meituan offers "美团跑腿" (Meituan Errand Service). This service provides city-wide delivery within one hour, suitable for various urgent delivery needs.

Can I book flights and train tickets with Meituan?

Yes, Meituan offers a comprehensive travel service that allows users to book air tickets, train tickets, and bus tickets online. It aims to provide affordable and convenient travel options.

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