Publisher
Category
Food & DrinkDownloads
188M+User Rating
Total Ratings
12M+Locales
2Discover the interface used by 188M+ users.
The tools that make this app stand out, trusted by 188M+ users.
Access everything from hot meals and pharmacy essentials to fresh flowers and cakes in a single, powerful super-app.
Maximize your budget with daily large-scale 'Red Envelope' coupons and exclusive flash-purchase discounts across all categories.
Enjoy peace of mind with real-time tracking and lightning-fast logistics designed to serve your 3km radius with total reliability.
Trusted by 188M+ people who love this app.
"As an international student in New York, being away for family milestones is hard. I use the app to send fresh cakes and flowers to my parents in Shanghai for their birthdays. The delivery is incredibly fast, often under 30 minutes, and the quality of the selected merchants gives me peace of mind from 7,000 miles away. It is truly a bridge to my home."
"The integration with the Taobao ecosystem is a game-changer. I frequently travel between San Francisco and Beijing for business, and this app makes my stays effortless. I can order everything from high-quality office lunches to daily groceries with huge discount coupons. The 'Flash Purchase' feature lives up to its name—efficiency at its finest!"
Insights from user reviews.
Sentiment Score
Summary
User feedback for the Ele.me app is overwhelmingly negative, with many reviews highlighting severe dissatisfaction across multiple areas. Common complaints include consistently slow and unreliable delivery, unprofessional and rude rider conduct often escalating to threats, and unresponsive customer service that frequently fails to resolve issues. Users also experience significant platform reliability problems such as unexpected account blocks, unfair promotional practices, and poor order management. While a few users appreciate the app's affordability and general convenience, the prevalent sentiment indicates a strong preference for competitor platforms due to Ele.me's perceived decline in service quality and overall poor user experience.
Common Themes
Everything you need to know about 淘宝闪购-饿了么全面更新.
Description
Latest Version
12.1.8
Size
220.1 MB
First Released
Mar 29, 2012
Everything you need to know about 淘宝闪购-饿了么全面更新
淘宝闪购 (Taobao Flash Purchase) offers food delivery, fresh produce, flowers, cakes, supermarket goods, and errand services. It provides a comprehensive range of local life services.
Yes, 淘宝闪购 (Taobao Flash Purchase) offers a new user welfare program. New users have the opportunity to receive a large red packet worth 20 yuan.
淘宝闪购 (Taobao Flash Purchase) provides express delivery services. The app offers real-time order status notifications and aims for punctual delivery with compensation for delays.
The customer service hotline for 淘宝闪购 (Taobao Flash Purchase) is 1010-5757. Users can contact this number for assistance with any app-related queries or issues.
Yes, 淘宝闪购 (Taobao Flash Purchase) provides self-pickup options for certain items and merchants. Users can find additional discounts when choosing self-pickup for various products.
Yes, 淘宝闪购 (Taobao Flash Purchase) allows users to track their orders in real-time. The app displays the order status and estimated delivery progress.
'吃货豆' (Gourmet Beans) are loyalty points earned by placing orders in 淘宝闪购 (Taobao Flash Purchase). These beans can be used to redeem red packets and other goods.
Yes, 淘宝闪购 (Taobao Flash Purchase) features a '悦享俱乐部' (Enjoy Club) membership program. Members receive special privileges like exclusive red packets, fast delivery, and free orders.
淘宝闪购 (Taobao Flash Purchase) offers various red packets, including new user red packets, time-limited red packets, sign-in red packets, and red packets redeemable with '吃货豆'.
Yes, 淘宝闪购 (Taobao Flash Purchase) allows users to provide photo reviews for food items. This feature enhances user experience and provides valuable feedback on merchants and dishes.
Yes, 淘宝闪购 (Taobao Flash Purchase) includes options for supermarket and convenience store shopping. Users can access various daily necessities and groceries, delivered to their location.
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