Azercell

Azercell

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Azercell: Stay Connected to Azerbaijan, No Matter Where You Are

The ultimate self-service app for managing your mobile life from abroad. Track your balance, activate roaming packages, and top up your digital wallet effortlessly from anywhere in the world.

Publisher

Azercell Telecom MMC

Category

Business

Downloads

739K+

User Rating

4.9/5

Total Ratings

44K+

Locales

4

Simplicity at Your Fingertips

Discover the interface used by 739K+ users.

Dashboard of the Azercell mobile app featuring account balance and data usage

Dashboard of the Azercell mobile app featuring account balance and data usage

Azercell app gift wheel interface showing various rewards and benefits for mobile users

Azercell app gift wheel interface showing various rewards and benefits for mobile users

Azercell mobile app screen displaying beneficial tariff offers and internet packages

Azercell mobile app screen displaying beneficial tariff offers and internet packages

Azercell app interface for creating a custom mobile tariff with sliders for social media and internet.

Azercell app interface for creating a custom mobile tariff with sliders for social media and internet.

Azercell mobile app interface showing various internet data packages and prices

Azercell mobile app interface showing various internet data packages and prices

Azercell app interface showing mobile data balance and internet package usage tracking

Azercell app interface showing mobile data balance and internet package usage tracking

Azercell mobile app screen showing a list of digital service subscriptions and prices

Azercell mobile app screen showing a list of digital service subscriptions and prices

Your Mobile Bridge to Azerbaijan

The tools that make this app stand out, trusted by 739K+ users.

💳

Global Digital Top-Ups

Keep your line active from abroad by topping up your balance instantly via the integrated digital wallet and international payment methods.

✈️

Smart Roaming Control

Plan your trip back home with ease. Activate roaming packages and manage data limits before you even board your flight.

📊

24/7 Account Transparency

Monitor your transaction history and balance usage in real-time, ensuring your Azerbaijani identity stays secure while you're in the USA.

Loved by users worldwide

Trusted by 739K+ people who love this app.

"

"Managing my Baku number from Houston has never been easier. I can top up my balance and activate roaming packages right before my flight, so I am connected the moment I land at the airport. The interface is smooth and very intuitive."

Elnur M.
"

"Essential for anyone living abroad! I use it to keep my line active for banking OTPs and to track my usage history from the US. The digital wallet support is a lifesaver, and having the app in English makes everything so clear."

Sarah J.

Review Analysis

Insights from user reviews.

Sentiment Score

32%
Negative

Summary

Users frequently express frustration with the Azercell mobile app's stability, citing common issues such as freezing, login failures, and a critical lack of support for older iOS versions, which often necessitates forced updates or renders the app unusable. Significant dissatisfaction also stems from tariff plans and billing practices, with many reporting deceptive package descriptions, unexpected charges, and money disappearing. While some positive feedback acknowledges the app's general usefulness and reliable internet service, core functionalities like e-SIM activation and responsive customer chat are areas needing substantial improvement.

Common Themes

App Stability(12)
iOS Compatibility & Forced Updates(10)
Positive Feedback(10)
Tariff & Billing Issues(9)
Feature Requests(3)
e-SIM Functionality(2)
Customer Support & Language(2)

About the app

Everything you need to know about Azercell.

Description

Advantages: • Balance Control • History of number operations and payments • Order of Internet packages • Control of roaming line and activation of roaming packages • Renewal/change of current package • Balance top-up via digital wallet • and some other more useful services... Notes: - “Azercell” application is provided for use in 3 languages (Azerbaijani, Russian, English) and the use of mobile application is free of charge. - When downloading the application for the first time, you will be shown a detailed information about user guidelines and step-by-step “User Guide”. - You may apply to 24/7 Customer Care offices with any queries and offers. SimSim and Post-Paid line subscribers may call *1111 ( the cost of one call for all Azercell subscribers irrespective of duration is 0.10 AZN with VAT inclusive; For subscribers of other local mobile operators the tariff package will be calculated according to off-net call tariffs). Do not forget to leave your positive feedback after using “Azercell” mobile application! :) Life is better with Azercell!

Latest Version

4.13.5

Size

185.8 MB

First Released

May 19, 2019

Stay Connected to Azerbaijan, Anywhere in the World

Manage your balance, activate roaming packages, and top up instantly. Download the Azercell app now and keep your mobile connection ready for your next journey home.

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FAQ

Frequently Asked Questions

Everything you need to know about Azercell

What features does the Azercell app offer?

The Azercell app provides balance control, payment history, internet package orders, roaming line control, package renewal, and balance top-up via digital wallet. It also includes special offers and a Gift Wheel.

Is the Azercell application free to use?

Yes, the Azercell mobile application is free of charge for all users.

In which languages is the Azercell app available?

The Azercell application is provided for use in three languages: Azerbaijani, Russian, and English.

How can I contact Azercell Customer Care for support?

You can apply to 24/7 Customer Care offices with any queries. SimSim and Post-Paid line subscribers may call *1111.

Can Azercell app users top-up their balance?

Yes, Azercell app users can top-up their balance directly through the application via digital wallet. Screenshot #1 displays a "Top up" button.

Does the Azercell app allow users to order internet packages?

Yes, the Azercell app allows users to order various internet packages. Screenshot #5 shows options like "Unlimited", "High-volume", and "Weekly" packages.

Can I customize my tariff package in the Azercell app?

Yes, the Azercell app allows users to create custom tariff packages. Screenshot #4 shows the "IstəSən" feature for customizing social media, internet, and local call allowances.

What is the cost of calling Azercell Customer Care?

The cost of one call to Azercell Customer Care (*1111) for Azercell subscribers is 0.10 AZN (VAT inclusive), irrespective of duration. Other local mobile operators pay off-net call tariffs.

Does the Azercell app help manage roaming services?

Yes, the Azercell app enables users to control their roaming line and activate roaming packages directly within the application. Screenshot #1 features a "Roaming" icon.

Does the Azercell app show remaining balance and data?

Yes, the Azercell app displays both main balance and remaining balance, including data (GB) and minutes. Screenshot #1 and #6 clearly illustrate this feature.

Can I manage third-party app subscriptions through the Azercell app?

Yes, the Azercell app allows users to organize and manage their app subscriptions, such as Kinon, Yandex Plus, and Litres. Screenshot #7 displays this feature.