BetterHelp - Therapy

BetterHelp - Therapy

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BetterHelp - Therapy: Professional Support Tailored to Your Busy Life

Skip the waiting room and connect with a licensed therapist from the world’s largest network. Message anytime, schedule live sessions, and start your journey to a better you on your own terms.

Publisher

Compile, Inc.

Category

Health & Fitness

Downloads

8M+

User Rating

4.8/5

Total Ratings

165K+

Locales

4

Support at Your Fingertips

Discover the interface used by 8M+ users.

BetterHelp app screenshot featuring a Wall Street Journal testimonial for professional online therapy

BetterHelp app screenshot featuring a Wall Street Journal testimonial for professional online therapy

The BetterHelp app interface showing a secure messaging chat with a licensed therapist

The BetterHelp app interface showing a secure messaging chat with a licensed therapist

BetterHelp app interface showing a calendar and available time slots to schedule a live therapy session

BetterHelp app interface showing a calendar and available time slots to schedule a live therapy session

A screenshot of the BetterHelp app showing a menu of mental health classes on topics like anxiety, depression, and trauma.

A screenshot of the BetterHelp app showing a menu of mental health classes on topics like anxiety, depression, and trauma.

BetterHelp app menu screen showing account settings and therapy tools

BetterHelp app menu screen showing account settings and therapy tools

Professional Support, Tailored to Your Life

The tools that make this app stand out, trusted by 8M+ users.

🤝

The Perfect Match for You

Skip the trial and error. Our questionnaire matches you with a therapist specialized in your specific challenges, from career burnout to relationship goals.

📱

Therapy on Your Terms

No more waiting rooms or commutes. Message your therapist anytime or schedule live video and audio sessions that fit seamlessly into your busy schedule.

🎓

Vetted Clinical Expertise

Work with confidence. Every therapist is a licensed professional with a Master’s or Doctorate degree and at least 1,000 hours of hands-on experience.

Loved by users worldwide

Trusted by 8M+ people who love this app.

"

"As a busy professional, I could never find the time to commute to a therapist's office. BetterHelp has been a game-changer. I was matched with an incredible therapist within 24 hours, and being able to message her whenever I'm feeling overwhelmed during my workday gives me a sense of support I've never had before. It's efficient, professional, and fits perfectly into my lifestyle."

Sarah Jenkins
"

"Living in a rural area, my options for mental health care were extremely limited. This app removed all those barriers for me. I love the flexibility of the weekly video sessions and the fact that I can use the secure messenger to journal my thoughts as they happen. It's affordable compared to private practice, and the matching process was surprisingly spot-on."

Marcus Thompson

About the app

Everything you need to know about BetterHelp - Therapy.

Description

BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it. ------------------------------------------- BETTERHELP – FEATURES ------------------------------------------- • Over 30,000 licensed, accredited, and highly experienced therapists • Match with the right therapist for you based on your needs, preferences and location • Send your therapist a message as often as you want • Schedule live sessions with your therapist or use the secured messenger • Gain access to constructive, educational group webinars PROFESSIONAL HELP, PERSONALIZED FOR YOU Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you. LICENSED AND TRAINED THERAPISTS There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials. All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice. HOW DOES IT WORK? After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone. You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist. Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems. HOW MUCH DOES IT COST? The cost of therapy through BetterHelp ranges from $70 to $100 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.

Latest Version

21.7.1

Size

48.7 MB

First Released

Jul 11, 2015

Take the First Step Toward a Better You

Join over 8 million people and get matched with one of our 30,000+ licensed therapists. Professional, flexible, and affordable therapy that fits your life starts right here.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about BetterHelp - Therapy

What is BetterHelp?

BetterHelp is an online platform that provides convenient access to professional help from licensed therapists for various mental health needs, including depression, anxiety, and family therapy.

How many therapists does BetterHelp have?

BetterHelp has over 30,000 licensed, accredited, and highly experienced therapists. They cover a wide range of specialties, ensuring diverse support for users' mental health needs.

What are the features of the BetterHelp app?

BetterHelp features include matching with a suitable therapist, unlimited messaging, scheduling live video/phone sessions, and access to educational group webinars. It offers personalized professional support.

How does BetterHelp match users with a therapist?

BetterHelp matches users with an available therapist based on their specific needs, preferences, and geographical location. This occurs after signing up and completing a questionnaire.

Are BetterHelp therapists licensed?

Yes, BetterHelp therapists are licensed, trained, experienced, and accredited. They hold master's or doctorate degrees and have credentials such as Ph.D./PsyD, MFT, LCSW, or LPC.

How does BetterHelp therapy work?

Users fill out a questionnaire, get matched with a licensed therapist, and communicate in a private "therapy room." This includes unlimited messaging and scheduling weekly live video or phone sessions.

How much does BetterHelp cost per week?

BetterHelp costs range from $70 to $100 per week, billed every four weeks. The price may vary based on location, preferences, and therapist availability.

What does a BetterHelp membership include?

A BetterHelp membership includes unlimited text, video, and audio messaging with a therapist, plus weekly live sessions. It also covers the secured site and therapy service.

Can I cancel my BetterHelp subscription?

Yes, users can cancel their BetterHelp membership at any time for any reason. Subscriptions are billed and renewed every four weeks.

Can I message my therapist anytime on BetterHelp?

Yes, BetterHelp allows users to message their therapist anytime, day or night, through their dedicated therapy room within the app.

How do I schedule live sessions on BetterHelp?

Users schedule live sessions with their BetterHelp therapist directly within the app. They use the provided calendar interface to select available dates and times.

Does BetterHelp offer educational classes?

Yes, BetterHelp offers access to educational classes as part of the subscription. These classes cover topics like skill building, anxiety, depression, and trauma.

Can I change my therapist on BetterHelp?

Yes, BetterHelp allows users to change their therapist. This option is available within the "More" section under "ACCOUNT" settings in the app.

Where can I manage my payment settings for BetterHelp?

Users manage their payment settings for BetterHelp within the app. This option is found in the "More" section under "ACCOUNT" settings.

Does BetterHelp offer a video session test?

Yes, BetterHelp includes a video session test feature. It is accessible within the "More" section under "THERAPY TOOLS" in the app.