CHANG HomePro
Access over 200 expert services from vetted, certified technicians. Whether it is 24/7 emergency repairs, air conditioning service, or home improvement, every job is backed by the HomePro warranty for your total peace of mind.
Publisher
Category
ShoppingDownloads
295K+User Rating
Total Ratings
400Locales
1Discover the interface used by 295K+ users.
The tools that make this app stand out, trusted by 295K+ users.
Safety first. Every technician is background-checked and certified by the Ministry of Labor to ensure professional-grade service.
Immediate assistance for critical issues like burst pipes, power outages, or broken AC units, available whenever you need it.
From routine cleaning to full-scale renovations, manage every aspect of your property maintenance through a single, easy-to-use interface.
Trusted by 295K+ people who love this app.
"Managing my parents' house in Bangkok while living in Los Angeles used to be a constant source of stress. CHANG HomePro changed everything. When their water pipe burst at 2 AM local time, I was able to book a 24-hour emergency technician through the app from across the world. Knowing that the workers are vetted and the service is warrantied by a trusted brand like HomePro gives me incredible peace of mind."
"As an expat working in a fast-paced corporate environment, I don't have time to vet independent contractors or risk DIY failures. I use this app for everything from routine AC cleaning to bathroom regrouting. The transparency in pricing and the fact that technicians are certified by the Ministry of Labor makes this the only home service app I trust. It's like having a professional property manager in my pocket."
Insights from user reviews.
Sentiment Score
Summary
The app receives predominantly negative feedback from users. Many report significant app performance issues, including slowness, frequent bugs, crashing, difficulties with logins, OTPs, and updates that prevent access, notably on iOS 18.5 on iPhone 11 Pro where updates fail. Users also frequently cite problems with technician service reliability, such as missed appointments, lack of punctuality, and ineffective problem-solving, alongside poor customer support and communication, especially via live chat and call centers. The booking and payment system is often criticized for being buggy, forcing upfront payments without guaranteed service, and causing refund delays. While a few users appreciate the app's ease of use for booking and its modern interface, the overall sentiment points to a critical need for substantial improvements across app stability, service delivery coordination, and general user experience.
Common Themes
Everything you need to know about CHANG HomePro.
Description
Latest Version
6.4.2
Size
96.2 MB
First Released
Mar 5, 2018
Join over 295,000 homeowners who trust CHANG HomePro for vetted, warranty-backed repairs and maintenance. Download now to access 200+ professional services at your fingertips.
Everything you need to know about CHANG HomePro
CHANG HomePro offers over 200 home care services, including air conditioner, electrical, plumbing, home improvement, and appliance repair. It also provides 24-hour emergency services and hourly housekeeping across Thailand.
Yes, CHANG HomePro technicians are professionals with no criminal records. They are certified by product manufacturers and the Ministry of Labor, ensuring trusted and reliable service.
Yes, CHANG HomePro warrants all its services. All jobs are guaranteed by HomePro, providing customers with assurance and protection for their home care needs.
Yes, CHANG HomePro provides 24-hour emergency technician services. These cover critical issues like power outages, broken air conditioners, pump failures, and burst water pipes.
The CHANG HomePro app features a "Your device care assistant." This new tool helps users manage product warranties, track repair history, and view maintenance records for their registered appliances.
Yes, users can easily schedule, postpone, and cancel service appointments directly within the CHANG HomePro app. It provides a clear calendar interface for date and time slot selection.
Yes, CHANG HomePro offers professional air conditioner cleaning services. The app lists these services with prices starting from ฿650, ensuring clear pricing upfront.
Yes, CHANG HomePro offers services with extensive coverage across Thailand. Users can access technicians everywhere, at any time, throughout the entire country for convenience.
CHANG HomePro provides diverse home improvement services. These include bathroom and kitchen renovations, tile work, door and window repairs, and fixing various structural issues like cracks and leaks.
Users find technicians by typing their problem into the app's search bar, such as "AC not cold." The app also categorizes services like "Clean AC" for easy selection.
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