From visualizing TVs in your room with AR to finding the perfect accessories, we make shopping for electronics effortless and worry-free.
Publisher
Category
ShoppingDownloads
1M+User Rating
Total Ratings
165K+Locales
4Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Stop wondering if that TV is too big. Use AR to virtually place it on your wall or cabinet to ensure a perfect fit before you buy.
Compare any new smartphone directly against your current iPhone to see exactly how much you are gaining in speed, camera quality, and battery life.
Avoid the hassle of returns. Our app automatically filters accessories like chargers and cases that are 100% compatible with your specific devices.
Trusted by 1M+ people who love this app.
"The AR feature is a total game-changer. I was torn between two TV sizes, but seeing them virtually on my own wall saved me from a huge mistake. The delivery tracking is also the most precise I have ever used."
"I love how it compares my current iPhone to the latest models. It made the upgrade decision so easy! Plus, finding a compatible screen protector was stress-free because the app automatically filtered exactly what fits my device."
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives predominantly negative feedback, with a low overall sentiment score. Users frequently criticize the poor customer service, citing unresponsiveness, unfulfilled promises, and difficulty in contacting support. Many issues are reported regarding app functionality, including crashes, inability to process returns and orders, and a confusing interface for energy management. While a few users praise the app's ease of use and quick delivery, widespread complaints about delayed or incorrect deliveries, misleading advertisements, and products sold with defects contribute to a frustrating user experience.
Common Themes
Everything you need to know about Coolblue.
Description
Latest Version
3.59.1
Size
162.8 MB
First Released
Aug 4, 2017
Everything you need to know about Coolblue
The Coolblue App offers features like fast product search, order tracking, product comparison, virtual TV placement, and accessory recommendations. Users can also register returns and access product information.
Yes, the Coolblue App features augmented reality functionality. Users can virtually place TVs in their room to see them in real size on a cabinet or wall, assisting in the purchase decision.
Users can easily track their package status by opening the Coolblue App. The app also supports notifications to inform users when their order is on its way.
Yes, the Coolblue App allows users to compare a new smartphone with their own iPhone. This feature highlights improvements in size, speed, camera, and screen quality.
Yes, customers can use the Coolblue App in-store. It allows scanning products to compare them, view specifications, and read reviews for a better shopping experience.
Yes, the Coolblue App checks and recommends suitable accessories for users' smartphones or tablets. It offers a selection of screen protectors, chargers, and other compatible items.
Users can send an email to customerservice@coolblue.nl for any questions or comments regarding the Coolblue App. The Coolblue team actively works on daily improvements.
Yes, users can place orders immediately after comparing products, viewing specifications, and reading reviews within the Coolblue App. The app facilitates the entire purchasing process.
Yes, the Coolblue App provides tips and tricks for specific products. For example, it offers a manual and useful tips to get the most out of a Sony WH-1000XM4.
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