Doctolib - Your health partner

Doctolib - Your health partner

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Doctolib: Your All-in-One Health Partner for You and Your Family

Book appointments 24/7, consult via video, and securely manage medical records for your whole household in one simple, privacy-focused app.

Download on App Store

Publisher

Doctolib

Category

Medical

Downloads

27M+

User Rating

4.8/5

Total Ratings

495K+

Locales

3

Your Health, Visualized

Discover the interface used by 27M+ users.

Doctolib mobile app interface for booking medical appointments 24/7 with healthcare professionals

Doctolib mobile app interface for booking medical appointments 24/7 with healthcare professionals

The Doctolib app interface displaying doctor search and secure patient messaging features.

The Doctolib app interface displaying doctor search and secure patient messaging features.

A map view in the Doctolib app showing nearby healthcare practitioners and their appointment availability.

A map view in the Doctolib app showing nearby healthcare practitioners and their appointment availability.

A mobile app interface from Doctolib showing a doctor profile with options to book an appointment or send a message

A mobile app interface from Doctolib showing a doctor profile with options to book an appointment or send a message

Interface of the Doctolib app showing a secure conversation between a patient and a doctor to share medical documents and lab results.

Interface of the Doctolib app showing a secure conversation between a patient and a doctor to share medical documents and lab results.

A smartphone screen showing a video consultation between a doctor and a patient on the Doctolib app

A smartphone screen showing a video consultation between a doctor and a patient on the Doctolib app

Smartphone screen displaying Doctolib app notifications for appointment reminders and medical document updates.

Smartphone screen displaying Doctolib app notifications for appointment reminders and medical document updates.

Doctolib mobile app interface for rescheduling or cancelling medical appointments

Doctolib mobile app interface for rescheduling or cancelling medical appointments

Doctolib app screen showing a list of stored medical documents including prescriptions and lab results for family members

Doctolib app screen showing a list of stored medical documents including prescriptions and lab results for family members

Master Your Family's Healthcare

The tools that make this app stand out, trusted by 27M+ users.

📅

Skip the Phone Tag

Book appointments 24/7 with thousands of healthcare professionals instantly. No more waiting on hold or dealing with busy signals.

👪

The Ultimate Family Hub

Easily manage your children's vaccinations and your parents' follow-ups. Share access with your partner for seamless care coordination.

🔐

Your Secure Health Vault

Keep test results, prescriptions, and history in one encrypted place. Accessible whenever you need it, shared only when you say so.

Loved by users worldwide

Trusted by 27M+ people who love this app.

"

"Between managing my career and my kids' health schedules, Doctolib is a lifesaver. Being able to book a pediatrician at 11 PM and keep all our medical records in one secure app has completely removed the stress of family healthcare coordination."

Sarah Jenkins
"

"The convenience of video consultations and direct messaging with my specialists is incredible. I no longer waste hours in waiting rooms or on hold. It is the most efficient way to manage my health and keep my documents organized."

Mark Thompson

Review Analysis

Insights from user reviews.

Sentiment Score

33%
Negative

Summary

The app receives mixed to negative feedback, with many users frustrated by frequent logouts, an outdated and unintuitive user interface, and complex navigation. Key pain points include the unreliable search functionality, especially regarding location and insurance filters, and the lack of available doctors for certain specialties or public insurance. Several technical bugs have been reported, such as corrupted PDF downloads on iOS 26.1 and iPhone 16 Pro, non-functional notifications on iOS 18.7.1, and blank screens for features on iOS 15.8.5. While some users appreciate the quick appointment date comparison, persistent issues significantly detract from the overall experience.

Common Themes

Ineffective Search & Filters(13)
Login & Account Problems(12)
Outdated UI/UX(9)
Appointment Cancellation & Accuracy Issues(9)
App Bugs & Instability(9)
Lack of Accessibility Features(5)
Limited Doctor Availability(4)
Easy Appointment Booking(3)

About the app

Everything you need to know about Doctolib - Your health partner.

Description

Easily keep track of your health with the Doctolib app: • Access the availabilities of thousands of healthcare professionals from all specialities • Find and book medical appointments 24/7 online for in-person or video consultations • Send messages to doctors and therapists for follow up prescriptions, test results and more • Add relatives to your account to easily manage their appointments • Look after your child's appointments and documents together with another parent • Get automatic reminders for appointments in the app so you never miss one • Share prescriptions and other medical documents securely with your practitioner and pharmacy for seamless care • Store your appointment history and medical documents Doctolib - one of Europe's leading e-health companies: • 80 million patients • 900,000 healthcare professionals in France, Germany, and Italy Your health. Your data. Protecting your personal data is our absolute priority and influences everything we do at Doctolib. The Doctolib app is available in English, French, German, and Italian.

Latest Version

4.49.0

Size

83.0 MB

First Released

Mar 11, 2020

Your Whole Family’s Health, All in One Place

Stop the scheduling stress. Join 80 million patients who book appointments 24/7, securely store documents, and manage care for their loved ones—all from one app.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about Doctolib - Your health partner

How does Doctolib simplify booking medical appointments?

The Doctolib app allows users to find and book medical appointments 24/7 online. This includes both in-person and video consultations with thousands of healthcare professionals.

Can I communicate with doctors using the Doctolib app?

Yes, the Doctolib app enables users to send messages directly to doctors and therapists. This facilitates follow-up discussions for prescriptions, test results, and other medical inquiries.

Does Doctolib allow managing appointments for family members?

Yes, the Doctolib app lets users add relatives to their account. This feature simplifies managing appointments for family members, centralizing their healthcare scheduling.

Are appointment reminders available in the Doctolib app?

Yes, the Doctolib app provides automatic reminders for all scheduled appointments. These notifications help users avoid missing any medical consultations.

How does Doctolib ensure the security of personal health data?

Protecting personal data is Doctolib's absolute priority. The company implements comprehensive security measures across all operations to safeguard user health information and privacy.

In which countries is the Doctolib app available?

The Doctolib app operates in France, Germany, and Italy. It serves millions of patients and connects them with a large network of healthcare professionals in these regions.

Can I find a specialist near me using the Doctolib app?

Yes, the Doctolib app helps users find practitioners for all specialties near their location. It provides a map interface to locate available healthcare professionals.

Does the Doctolib app support video consultations?

Yes, the Doctolib app offers video consultations. This feature provides a convenient option for users to consult with healthcare professionals remotely from their device.

Is it possible to reschedule or cancel appointments in Doctolib?

Yes, the Doctolib app allows users to reschedule or cancel their appointments directly within the application. This offers flexibility for managing scheduled medical visits.

Can I store and share medical documents in Doctolib?

Yes, the Doctolib app allows users to securely store their appointment history and medical documents. Users can also share these documents with practitioners and pharmacies.