Dubai Bus on Demand: The Smartest Way to Navigate the City

Name: Dubai Bus on Demand
Availability: InStock
Rating: 4.55 (800 reviews)

Experience the convenience of a taxi with the affordability of a bus. Book your premium shared ride in seconds, track your vehicle in real-time, and enjoy a seamless journey across Dubai’s major zones with just a few taps.

Transportation Apps ›

Publisher

Via Transportation, Inc.

A Glimpse Inside

Discover the interface used by 144K+ users.

Map interface in the Dubai Bus on Demand app showing a pickup location selection at Al Barsha Pond Park

Dubai Bus on Demand app interface showing a map route and a book this ride button for five dirhams

Real-time vehicle tracking interface in the Dubai Bus on Demand app showing a map and arrival time.

Real-time vehicle tracking and route map on the Dubai Bus on Demand app

Smart Transit for the Modern Urban Navigator

The tools that make this app stand out, trusted by 144K+ users.

📱

On-Demand Precision

Stop waiting and start moving. Book your ride in seconds and track your premium minibus in real-time with accurate ETAs tailored to your schedule.

💸

Premium Yet Affordable

Enjoy the comfort of a high-end shuttle at a fraction of a taxi's cost. Our smart algorithm matches you with riders heading your way for the most efficient route.

🛡️

Seamless & Trusted

Ride with confidence using the official RTA-regulated service. Pay instantly via the app and enjoy a safe, professional journey every time you 'Click, Pay, and Go'.

Loved by users worldwide

Trusted by 144K+ people who love this app.

"Dubai Bus on Demand has completely transformed my daily commute. I no longer have to worry about long walks in the heat from the Metro to my office. The app is incredibly easy to use, and the wait times are surprisingly short—it’s like having a private chauffeur for the price of a bus ticket."

Sarah Jenkins

"As a frequent traveler, I’ve used transit apps all over the world, and this is by far one of the best. The real-time tracking is spot on, and the vehicles are always clean and comfortable. It’s the perfect middle ground between an expensive taxi and a crowded bus. Highly recommended for anyone visiting Dubai!"

Mark Thompson

Review Analysis

Insights from user reviews.

Sentiment Score

29%

Negative

Summary

Users appreciate the app's convenient concept, efficiency in certain areas, and affordable pricing, positioning it as a good alternative to taxis. However, the overall user experience is significantly hampered by several operational challenges, particularly since a recent app update. Key issues include frequent long waiting times, unreliable app functionality with inaccurate GPS, booking problems, and inconsistent driver conduct leading to wrong drop-offs. Many users also report persistent service unavailability and 'high demand' messages, making the app unreliable for time-sensitive travel.

Common Themes

Service Concept & Convenience(7)

Route & Service Expansion(5)

Efficiency(4)

Pricing(3)

App Features & User Interface(2)

Driver Conduct(1)

About the app

Everything you need to know about Dubai Bus on Demand.

Description

Dubai Bus on Demand is quick, affordable, smart and efficient way of traveling within Dubai’s major zones and get connected with city, brought to you by the Road and Transport Authority, powered by Via and United Trans. Just download the Dubai Bus On-Demand app today, sign up, book your ride and go where & when you want within the areas. It is as easy as click, pay and go. Our intelligent service allows passengers to share their journey with others on similar routes. Book a journey and our powerful algorithm matches you with a premium vehicle that will pick you up at the closest convenient spot. Dubai Bus on Demand is a new model of on-demand transport; a technology-enabled vehicle to a street near you, when and where you need. How does Dubai Bus On-Demand work? Dubai Bus On-Demand is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Dubai Bus On-Demand app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a few streets of your requested destination. Our smart algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel. How long will I wait? You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your minibus in real time in the app. How many passengers will I share a vehicle with? The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable minibuses can easily accommodate up to 14 people. What else do I need to know about using the service? If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile. Try this new on-demand transport app that is guaranteed to change the way that you think about travelling. We look forward to seeing you on your next journey. Just click, pay, go! Love our app? Please rate us! Questions? Please contact us at help@thebusondemand.com

Latest Version

4.26.1

Size

125.1 MB

First Released

Jan 24, 2020