ECG PowerApp: Take Full Control of Your Electricity Anytime, Anywhere

Top up prepaid or postpaid meters, report issues instantly, and manage your property’s power with ease—whether you’re at home in Ghana or across the globe.

Publisher

Electricity Company of Ghana Ltd

The New Look of Power

Discover the interface used by 973K+ users.

Splash screen of the ECG PowerApp featuring the Electricity Company of Ghana logo on a mobile device.

ECG PowerApp home screen displaying real-time utility notifications for scheduled maintenance and power timetables

Interface of the ECG PowerApp showing options to report power outages and service issues with direct customer service engagement.

ECG PowerApp interface for managing multiple electricity meters and buying credit.

ECG PowerApp wallet screen showing account balance and instant refund withdrawal options

Empowering Your Digital Lifestyle

The tools that make this app stand out, trusted by 973K+ users.

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Instant Payments & Refunds

Top up any meter type instantly and enjoy the peace of mind of immediate refunds to your mobile money or bank account.

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Global Property Management

Perfect for the diaspora: pay bills and manage electricity for your family or properties in Ghana from anywhere in the world.

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Direct Support & Smart Tools

Skip the queues by reporting faults directly through the app and use NFC or Bluetooth for effortless meter interactions.

Loved by users worldwide

Trusted by 973K+ people who love this app.

"Managing my family's property in Accra from here in Maryland used to be a headache. Now, I can top up their prepaid meter in seconds right from my iPhone. The interface is as smooth as any US banking app, and the peace of mind knowing my parents' lights stay on is priceless."

Abena Boateng

"No more standing in long queues at the ECG office. The new update is a total game-changer for my productivity. I love how I can report faults directly through the app and see the status of my tickets. It's the modern utility experience Ghana has been waiting for."

Kwesi Mensah

About the app

Everything you need to know about ECG PowerApp.

Description

Meet the all new ECG PowerApp. Redesigned. Renewed. Refreshed. The all new ECG PowerApp reflects our renewed vision to delight customers at all touch-points. It enables you to connect to critical information as they happen, and to engage directly with our customer service team to report issues for timely feedback on this app. Top up for all prepaid and postpaid meter types (and soon including selected card-based meters via NFC and Bluetooth) Our refreshed top-up process means that you can receive refunds faster should any transaction go wrong, and withdraw same refunds instantly to your mobile money wallet or bank account. We're excited to embark on this new journey of convenience with you.

Latest Version

6.0.101

Size

103.0 MB

First Released

Jul 31, 2018

Ready to Power Your Home with a Single Tap?

Join nearly 1 million users managing their electricity with ease. Download the ECG PowerApp today for instant top-ups and total peace of mind, whether you are at home in Ghana or caring for family from the USA.

FAQ

Frequently Asked Questions

Everything you need to know about ECG PowerApp

What is the ECG PowerApp?

The ECG PowerApp is a redesigned application that allows customers to connect to critical information, engage with customer service, and top up prepaid and postpaid meters. It also facilitates faster refunds.

Can I report issues using the ECG PowerApp?

Yes, the ECG PowerApp allows users to report issues directly to the customer service team. Users can report faults, outages, disconnections, new service requests, or general enquiries.

What types of meters does ECG PowerApp support for top-ups?

The ECG PowerApp supports top-ups for all prepaid and postpaid meter types. It will soon include selected card-based meters via NFC and Bluetooth.

How does the ECG PowerApp handle refunds?

The ECG PowerApp features a refreshed top-up process for faster refunds. Users can instantly withdraw refunds to their mobile money wallet or bank account if a transaction goes wrong.

Can I get critical information through the ECG PowerApp?

Yes, the ECG PowerApp enables users to connect to critical information as it happens. This includes scheduled maintenance, news, and invoices for new meter connections.

Does the ECG PowerApp support managing multiple meters?

Yes, the ECG PowerApp displays multiple meters, such as 'Mum's Meter' and 'Home Meter', allowing users to manage and buy credit for each. This streamlines meter management.

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