Publisher
Category
TravelDownloads
2M+User Rating
Total Ratings
228K+Locales
2Discover the interface used by 2M+ users.
The tools that make this app stand out, trusted by 2M+ users.
Need to decompress? Activate 'Silent Trip' mode to enjoy a peaceful, interruption-free ride tailored to your preference.
View detailed driver profiles and car ratings before you enter, with instant reporting tools for complete peace of mind.
Access the most affordable luxury rides in the city with regular promotions that let you maintain your lifestyle on a budget.
Trusted by 2M+ people who love this app.
"The Silent Trip mode is an absolute game-changer for my daily commute. I can finally focus on my morning emails or just enjoy some peace in a high-quality car without the pressure of small talk. It is luxury service at a price that actually fits my budget."
"Safety is my number one priority when booking a ride home late at night. I love how Ego provides every detail about the driver and the car before I even step inside. The app is incredibly intuitive and the drivers are always professional and on time."
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback from users. Common complaints highlight significant technical issues such as frequent crashes, freezing, inability to open the app, and persistent false 'no internet connection' warnings. Users also express frustration with persistent refund and payment problems, drivers demanding cash, high prices, and an unresponsive customer support system. While a few users praised customer service and professional driver conduct, there is a recurring version-specific issue where the app does not work on the new iPhone update.
Common Themes
Everything you need to know about Ego | The Ride Hailing App.
Description
Latest Version
2.7.3
Size
50.2 MB
First Released
Aug 20, 2018
Everything you need to know about Ego | The Ride Hailing App
Yes, Ego is committed to providing the most affordable ride experience in the Kingdom. It also offers regular promotions and discounts to its users.
The Ego app provides full details about the driver, car, and rating before a ride. It also includes options to cancel the ride and report issues immediately.
Yes, Ego offers a silent trip mode. Users can select this option to enjoy a peaceful ride without interruptions, ensuring a comfortable journey.
The Ego app supports various payment options, including Apple Pay, debit cards, and credit cards like Visa and Mastercard. Users can easily add new cards.
The Ego ride-hailing app is currently available in Saudi Arabia and Egypt. It plans to expand its services to the wider MENA region soon.
Users book a ride by entering their destination. The app allows easy tracking of the driver's progress and the ability to rate the experience after the trip.
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