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Generali Tranquilidade: Your Portuguese Insurance, Managed Anywhere

Experience total peace of mind with 24/7 access to your home and auto policies. Report claims, handle payments, and access documents securely with biometric ease—wherever you are in the world.

App StoreGoogle Play

Publisher

Generali Seguros, S.A.

Category

Finance

Downloads

224K+

User Rating

2.3/5

Total Ratings

300

Locales

1

Tranquility in Every Tap

Join over 224K+ musicians using our pro interface.

Generali Tranquilidade insurance app welcome screen on an iPhone displaying home insurance services.

Generali Tranquilidade insurance app welcome screen on an iPhone displaying home insurance services.

Generali Tranquilidade mobile app dashboard with insurance policy management tools

Generali Tranquilidade mobile app dashboard with insurance policy management tools

Generali Tranquilidade mobile app login screen featuring biometric authentication and PIN entry

Generali Tranquilidade mobile app login screen featuring biometric authentication and PIN entry

Generali Tranquilidade mobile app showing a support chat interface and an SOS emergency button for simplified assistance.

Generali Tranquilidade mobile app showing a support chat interface and an SOS emergency button for simplified assistance.

Insurance mediator contact details screen in the Generali Tranquilidade app

Insurance mediator contact details screen in the Generali Tranquilidade app

Generali Tranquilidade app travel insurance payment screen with multiple payment methods

Generali Tranquilidade app travel insurance payment screen with multiple payment methods

Generali Tranquilidade mobile app screen showing a list of car and pet insurance policies

Generali Tranquilidade mobile app screen showing a list of car and pet insurance policies

Generali Tranquilidade app showing home insurance claims status

Generali Tranquilidade app showing home insurance claims status

Generali Tranquilidade mobile app screen showing a list of automobile insurance documents and a download green card option

Generali Tranquilidade mobile app screen showing a list of automobile insurance documents and a download green card option

Digital accident report submission screen with signature confirmation

Digital accident report submission screen with signature confirmation

Control Your Assets from Across the Atlantic

Join 224K+ users who mastered their instrument with these tools.

🛡️

Biometric-Secured Vault

Access all policy documents and financial data securely with FaceID or TouchID, keeping your sensitive information safe without the need for manual passwords.

🏠

Instant Remote Claims

Report auto or home incidents immediately from your phone and track progress in real-time, bypassing time zone barriers and long-distance phone calls.

💳

Total Financial Autonomy

Manage payments, update IBAN details, and view premium receipts 100% online, ensuring your international assets remain protected with zero friction.

Loved by users worldwide

Trusted by 224K+ people who have transformed their experience with this app.

"

"Managing my property in Portugal from New Jersey used to be a logistical challenge with the time difference. This app changed everything—I can pay my receipts, check policy documents, and even report claims 24/7 without needing to make an international call. It truly provides the peace of mind the name promises."

Ricardo Santos
"

"As an American investor with assets in Lisbon, I value efficiency above all. The biometric login is seamless, and the ability to simulate new insurance policies 100% online is a game changer. It is a sophisticated, digital-first tool that makes managing overseas insurance effortless."

Sarah Jenkins

Review Analysis

AI-powered insights from user reviews.

Sentiment Score

20%
Negative

Summary

The mobile app receives overwhelmingly negative feedback from users, with numerous critical issues severely impacting its functionality and user experience. Users consistently report problems with logging in, registering new accounts, and password recovery, often due to SMS codes not being sent or the app freezing. Core features such as viewing and managing policy documents, submitting claims with photo uploads, and requesting replacement vehicles are frequently reported as non-functional. Despite one older review praising the app's usability, visual appeal, modern design, and iPhone optimization, recent feedback highlights significant UI/UX problems, excessive advertising, and prolonged periods of unreliability or maintenance, leading to widespread dissatisfaction.

Common Themes

Core App Functionality(12)
Login & Registration(9)
User Interface & Usability(4)
Document Access(4)
Claims Submission(3)
App Reliability(3)
Advertising & Notifications(1)

About the app

Everything you need to know about Generali Tranquilidade.

Description

A App Generali Tranquilidade permite-lhe, de forma simples e rápida, consultar os seus seguros, abrir e acompanhar os seus sinistros auto, casa ou assistência ao domicílio, sempre que precisar de ajuda. Disponível 24 horas por dia e 7 dias por semana, com a App Generali Tranquilidade pode gerir os seus seguros a qualquer hora. Entre outras funcionalidades da App, destacamos: - Usar dados biométricos para entrar na App; - Consultar os seus seguros e respetivos documentos; - Pagar os seus seguros (também pode consultar os seus recibos e referências para pagamento); - Aderir ou alterar IBAN do débito direto - Participar sinistros (auto e casa); - Pedir assistência ao domicílio (casa); - Simular alguns seguros 100% online - Consultar as simulações dos últimos 30 dias (auto e casa); - Ver contactos e linhas de apoio; - Aceder à informação sobre o seu mediador. Descarregue já a App Generali Tranquilidade e tenha os seus seguros sempre à mão. Simplifique a sua vida.

Latest Version

2.11.12

Size

118.4 MB

First Released

Feb 28, 2022

Get Peace of Mind in Your Pocket

Join 224,000+ users managing their Portuguese insurance from the US with ease. Secure, 24/7 access to your policies and claims is just a tap away.

App StoreGoogle Play

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