Generali Tranquilidade
Experience total peace of mind with 24/7 access to your home and auto policies. Report claims, handle payments, and access documents securely with biometric ease—wherever you are in the world.
Publisher
Category
FinanceDownloads
224K+User Rating
Total Ratings
300Locales
1Discover the interface used by 224K+ users.
The tools that make this app stand out, trusted by 224K+ users.
Access all policy documents and financial data securely with FaceID or TouchID, keeping your sensitive information safe without the need for manual passwords.
Report auto or home incidents immediately from your phone and track progress in real-time, bypassing time zone barriers and long-distance phone calls.
Manage payments, update IBAN details, and view premium receipts 100% online, ensuring your international assets remain protected with zero friction.
Trusted by 224K+ people who love this app.
"Managing my property in Portugal from New Jersey used to be a logistical challenge with the time difference. This app changed everything—I can pay my receipts, check policy documents, and even report claims 24/7 without needing to make an international call. It truly provides the peace of mind the name promises."
"As an American investor with assets in Lisbon, I value efficiency above all. The biometric login is seamless, and the ability to simulate new insurance policies 100% online is a game changer. It is a sophisticated, digital-first tool that makes managing overseas insurance effortless."
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback from users, with numerous critical issues severely impacting its functionality and user experience. Users consistently report problems with logging in, registering new accounts, and password recovery, often due to SMS codes not being sent or the app freezing. Core features such as viewing and managing policy documents, submitting claims with photo uploads, and requesting replacement vehicles are frequently reported as non-functional. Despite one older review praising the app's usability, visual appeal, modern design, and iPhone optimization, recent feedback highlights significant UI/UX problems, excessive advertising, and prolonged periods of unreliability or maintenance, leading to widespread dissatisfaction.
Common Themes
Everything you need to know about Generali Tranquilidade.
Description
Latest Version
2.11.12
Size
118.4 MB
First Released
Feb 28, 2022
Join 224,000+ users managing their Portuguese insurance from the US with ease. Secure, 24/7 access to your policies and claims is just a tap away.
Everything you need to know about Generali Tranquilidade
The Generali Tranquilidade App allows users to manage their insurance policies, report and track claims for auto and home, and access home assistance. It provides 24/7 self-service for various insurance needs.
Yes, the Generali Tranquilidade App allows users to consult their insurance policies and respective documents at any time. It enables 24/7 management of insurance accounts.
Users can participate in claims (auto and home) directly through the Generali Tranquilidade App. The app simplifies the process for reporting accidents and tracking their status.
Yes, the Generali Tranquilidade App supports biometric data for login. This feature provides a simple and fast way to access the application securely.
The Generali Tranquilidade App allows users to pay their insurances using MB Way, Multibanco, Credit Card, and PayPal. Users can also set up or change direct debit IBANs.
Yes, the Generali Tranquilidade App allows users to request home assistance. The app simplifies the process of getting help when needed, connecting users to an operator.
The Generali Tranquilidade App provides access to information about your mediator. Users can easily view their mediator's contacts, including phone and email details.
Yes, the Generali Tranquilidade App allows users to simulate some insurance policies 100% online. It also enables consulting car and home simulations from the last 30 days.
Yes, the Generali Tranquilidade App allows users to download their Green Card. The app provides access to various insurance documents, including invoices, receipts, and declarations.
Yes, the Generali Tranquilidade App supports digital amiable declarations for car accidents. Users can access and fill out the declaration, submitting it with a signature code.
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