Global Blue - Shop Tax Free

Global Blue - Shop Tax Free

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Logo of Global Blue - Shop Tax Free

Global Blue - Shop Tax Free: Your Essential Companion for Global Luxury Shopping

Join millions of savvy travelers who save time and money. Locate your favorite luxury boutiques, auto-fill tax forms with a single scan, and track your refunds in real-time from the store to your bank account.

Publisher

Global Blue Marketing Services Ltd

Category

Travel

Downloads

3M+

User Rating

3.5/5

Total Ratings

5K+

Locales

13

Your Personal Shopping Concierge

Discover the interface used by 3M+ users.

Screenshot of the Global Blue app showing an estimated tax refund of 350 Euros for a luxury purchase.

Screenshot of the Global Blue app showing an estimated tax refund of 350 Euros for a luxury purchase.

Global Blue app screen displaying tax free shopping rules for France with an image of the Eiffel Tower

Global Blue app screen displaying tax free shopping rules for France with an image of the Eiffel Tower

Global Blue app map showing tax refund office locations in Paris and CDG airport

Global Blue app map showing tax refund office locations in Paris and CDG airport

Digital membership card and barcode in the Global Blue app for tax free shopping

Digital membership card and barcode in the Global Blue app for tax free shopping

The Ultimate Shopping Companion for Global Travelers

The tools that make this app stand out, trusted by 3M+ users.

🤳

Seamless Digital Enrollment

Skip the paperwork. Scan your passport once to auto-fill tax-free forms instantly at luxury boutiques worldwide.

💸

Real-Time Refund Tracking

Get peace of mind with live updates. Track every refund from the moment of purchase until the money hits your account.

📍

Smart Airport Navigation

Locate the nearest Customs and Refund offices in any terminal with integrated maps to save time before your flight.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"

"As someone who loves shopping in Paris and Milan, this app is a total game-changer. Scanning my passport for auto-fill saved so much time at the boutiques, and being able to track my refunds live gave me such peace of mind. I saved over $1,500 on my last trip effortlessly!"

Elena R., New York
"

"The airport maps are a lifesaver. I used to wander around Heathrow looking for the customs desk, but the app guided me right to it. The Apple Wallet integration for my membership barcode makes the whole process seamless. A must-have for any frequent international traveler."

Mark S., San Francisco

Review Analysis

Insights from user reviews.

Sentiment Score

26%
Negative

Summary

The Global Blue app receives overwhelmingly negative feedback, largely due to critical functionality issues following recent updates. Many users reported lost purchase data, persistent login and registration failures, and general app crashes, rendering it unusable for tracking refunds or submitting documents. Furthermore, the tax refund process itself drew significant criticism for delays, reduced payouts, lack of transparency, and unresponsive customer support, leading to accusations of scamming. While a few users praised the app for its potential to streamline the tax refund process and quickly process payments when functional, these positive experiences were rare amidst widespread dissatisfaction.

Common Themes

Login & Account Issues(14)
Tax Refund Experience(13)
App Performance & Data Issues(10)
Customer Support(8)
User Experience & Localization(5)
Data Privacy & Marketing(3)
Efficiency & Convenience(2)

About the app

Everything you need to know about Global Blue - Shop Tax Free.

Description

The SHOP TAX FREE app is free with everything you need to shop the world in the palm of your hand. You can now confidently find, shop and refund on your mobile. The new SHOP TAX FREE app can help you: • Track your tax refunds instantly see how much you’re saving • Find your favourite brands and stores • Quickly find minimum purchase amounts and the tax free shopping rules and information • Save time, with autofill of tax free forms • Find the most convenient refund locations in the city and the airport Designed as the best-in-class tax free shopping companion, the app provides a seamless and personalised experience at every stage of your tax free shopping journey. Built with the latest mapping technology, you can now easily find stores you love and explore top shopping destinations. It comes complete with a comprehensive range of tools to help you actively manage all the steps in the tax refund process, including live tracking your refund and of course the Membership barcode. The app is now available in English, Russian, French, Arabic and Simplified Chinese. Download the app today. Features include: • Advanced mapping and geo location technologies • One touch enrolment through passport scanning • One touch Tax Free Form tracker • Live tracking and visibility of tax refunds and status • In app alerts e.g. when your tax refund status changes, and welcome to a new country with the tax information • Built-in Membership barcode, which can be added to Apple Wallet • Customs and Refund locations

Latest Version

4.7

Size

284.6 MB

First Released

Oct 16, 2013

Ready to Shop the World Tax-Free?

Join over 3 million savvy travelers. Download the app to track your refunds in real-time, discover elite brands, and claim your VAT seamlessly at every destination.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Global Blue - Shop Tax Free

What is the Global Blue - Shop Tax Free app?

The Global Blue - Shop Tax Free app is a free companion designed for tax-free shopping. It helps users find stores, track refunds, manage tax forms, and locate refund offices globally.

How can I track my tax refund with the Global Blue app?

Yes, the Global Blue - Shop Tax Free app allows users to track their tax refunds instantly. It provides live tracking and visibility of refund status directly within the application.

Does the Global Blue app help find tax-free shopping rules?

Yes, the Global Blue - Shop Tax Free app helps users quickly find minimum purchase amounts and specific tax-free shopping rules for various countries.

Can the Global Blue app autofill tax-free forms?

Yes, the Global Blue - Shop Tax Free app saves time by offering an autofill feature for tax-free forms, streamlining the shopping process for users.

Where can I find refund locations using the Global Blue app?

The Global Blue - Shop Tax Free app uses mapping technology to help users find convenient tax refund locations in cities and airports worldwide.

Is the Global Blue - Shop Tax Free app available in multiple languages?

Yes, the Global Blue - Shop Tax Free app is available in English, Russian, French, Arabic, and Simplified Chinese to support a diverse user base.

Does the Global Blue app integrate with Apple Wallet?

Yes, the Global Blue - Shop Tax Free app features a built-in Membership barcode that users can add directly to their Apple Wallet for easy access.

What is the purpose of the digital validation barcode in the Global Blue app?

The Global Blue - Shop Tax Free app includes a digital validation barcode. Users scan this at the exit point for their digital stamp, as shown in the refund tracking interface.

How do I manage payment methods for refunds in the Global Blue app?

The Global Blue - Shop Tax Free app allows users to add payment methods, such as a payment card or a digital wallet, for faster tax refunds directly within the app.

How does the Global Blue app notify users about refund status changes?

The Global Blue - Shop Tax Free app provides in-app alerts. These notifications inform users when their tax refund status changes or when they arrive in a new country with tax information.