GO / Taxi app for Japan

GO / Taxi app for Japan

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Logo of GO / Taxi app for Japan

GO / Taxi app for Japan: The #1 Way to Navigate Japan with Confidence

Experience the ease of home while exploring Tokyo, Kyoto, and beyond. Register with your US number, set destinations in English, and enjoy seamless cashless payments directly in the app.

Download on App StoreDownload on Google Play

Publisher

GO Inc.

Category

Travel

Downloads

22M+

User Rating

4.7/5

Total Ratings

833K+

Locales

2

Japan at Your Fingertips

Discover the interface used by 22M+ users.

Promotional graphic for the GO taxi app in Japan showing it is the most used taxi app with 80 percent market share.

Promotional graphic for the GO taxi app in Japan showing it is the most used taxi app with 80 percent market share.

Graphic showing GO taxi app covers 45 out of 47 prefectures in Japan

Graphic showing GO taxi app covers 45 out of 47 prefectures in Japan

A mobile screenshot of the GO taxi app showing ride details for 2040 yen, a rating section for hospitality and comfort, and an add a tip button.

A mobile screenshot of the GO taxi app showing ride details for 2040 yen, a rating section for hospitality and comfort, and an add a tip button.

Screenshot of the GO taxi app interface showing pick-up and drop-off locations being set in English on a map of Japan

Screenshot of the GO taxi app interface showing pick-up and drop-off locations being set in English on a map of Japan

Screenshot of GO taxi app for Japan showing a car has been arranged with an estimated arrival time on a Tokyo map

Screenshot of GO taxi app for Japan showing a car has been arranged with an estimated arrival time on a Tokyo map

GO app interface showing a meeting number and messaging feature for tourists to identify their taxi in Japan.

GO app interface showing a meeting number and messaging feature for tourists to identify their taxi in Japan.

GO Premium taxi option featuring a large 6-seat luxury van on the app interface

GO Premium taxi option featuring a large 6-seat luxury van on the app interface

Travel Japan with Total Confidence

The tools that make this app stand out, trusted by 22M+ users.

🗣️

No Language Barrier

Set your destination in the app before you board. Your driver gets the exact location instantly, so there is no need to speak Japanese or worry about miscommunication.

💳

Seamless Cashless Payments

Link your US credit card to GO Pay and earn your travel rewards. Step out of the taxi the moment you arrive without ever touching cash or waiting for change.

🚕

Japan's Most Trusted Network

Access the largest taxi fleet across 45 prefectures, including Tokyo and Kyoto. Get the fastest pickups and transparent flat-rate airport fares in one tap.

Loved by users worldwide

Trusted by 22M+ people who love this app.

"

"As a first-time visitor to Japan, the GO app was a total lifesaver. I was nervous about the language barrier, but being able to set my destination in the app and pay cashlessly with my US credit card made every trip stress-free. It is a must-download for any American traveler."

Michael S., San Francisco
"

"I used GO Premium to get my family and our luggage across Tokyo, and the service was impeccable. The app is incredibly intuitive, and the airport flat-rate gave us peace of mind. No more struggling to hail a cab on the street with kids in tow!"

Jessica L., New York City

About the app

Everything you need to know about GO / Taxi app for Japan.

Description

・GO is most used Taxi App(Taxi booking app) in Japan GO is the No. 1* Taxi App(cab app) serving 45 of Japan's 47 prefectures, including major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka and Okinawa. 80% of time spent on Taxi Apps in Japan is on GO. You can now sign up with a non-Japanese mobile number. * Sourced from data.ai by Sensor Tower - Number of Taxi App(cab app) downloads in Japan - Survey period: October 1, 2020 - Jun 30, 2024 - Among the top 5 Taxi Apps in Japan, GO has an 80% market share of total usage time. - Survey period: January 1, 2021 - May 31, 2024 *Actual app screen may differ. ・Travel around Japan easily with GO Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by! - Go easy anywhere on time - Stress-free Taxi(cab) experience - Best Taxi(cab) type selection ・From hail to payment in one app by using GO Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan. ・GO PREMIUM: Request a large luxury van With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six. This service is currently available in the following 15 wards of Tokyo: Chiyoda-ku, Chuo-ku, Minato-ku, Shinjuku-ku, Bunkyo-ku, Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Meguro-ku, Ota-ku, Setagaya-ku, Shibuya-ku, Nakano-ku, Toshima-ku *Not available in portions of Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Ota-ku, Setagaya-ku, Nakano-ku and Toshima-ku. Visit the webpage below for details. https://go.goinc.jp/en/premium ・Reservation Service: Reserve a Taxi for a specific date and time Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance. A service charge will apply in addition to the Taxi fare at the time of payment. *While limited to certain urban areas, new areas being added all the time. ・Airport Flat-rate Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away. Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport). ・Pay your fare cashlessly with GO Pay while you ride Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out. No more time wasted dealing with change or credit cards. *Not available in all Taxis ・Advance Destination Setting With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese. ・Confirmation Number Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one. ・Tipping Feature Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu. *Tips are optional. [Notes for using GO] - If there are no available cars nearby, we may not be able to dispatch a car. - In addition to fare and pickup fee, GO App charge will apply in some areas. - Credit cards accepted: Visa / Mastercard / JCB / American Express / Diners Club - Estimated arrival time is based on current conditions and these may change depending on traffic and other factors. - Please note that the car request may be cancelled after it has been accepted due to traffic or other reasons. - Location and push notification permission must be turned on when using this service.

Latest Version

9.9.25

Size

437.6 MB

First Released

Feb 19, 2023

Ready to Explore Japan Like a Local?

Download Japan’s #1 taxi app today. Skip the language barrier, pay cashlessly with your US credit card, and enjoy a seamless ride-hailing experience across 45 prefectures.

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FAQ

Frequently Asked Questions

Everything you need to know about GO / Taxi app for Japan

Is GO / Taxi app for Japan available throughout Japan?

Yes, the GO app has service coverage across all 47 prefectures in Japan, including major tourist areas like Tokyo, Kyoto, and Osaka. It is Japan's No.1 taxi app.

How does the GO / Taxi app for Japan simplify the taxi experience?

The GO app allows users to hail a taxi, confirm the ride, and pay the fare all within the app. It supports advance destination setting and provides a confirmation number for easy identification.

What payment methods does the GO / Taxi app for Japan accept?

The GO app accepts cashless payments through GO Pay using major credit cards like Visa, Mastercard, JCB, American Express, and Diners Club. Apple Pay is also supported for convenience.

Does GO / Taxi app for Japan offer luxury van services?

Yes, the GO app offers GO PREMIUM, a service to request a large luxury van with professional drivers. It seats up to six passengers and is available in specific wards of Tokyo.

Can I reserve a taxi in advance using the GO / Taxi app for Japan?

Yes, the GO app's Reservation Service allows users to book a taxi from 15 minutes to 7 days in advance for a specific date and time. A service charge applies.

Does GO / Taxi app for Japan offer flat-rate fares to airports?

Yes, the GO app provides Airport Flat-rate fares to select airports like Haneda and Narita from specified locations in Tokyo. Advance reservations are not required for this flat-rate service.

Does the GO / Taxi app for Japan help with language barriers for tourists?

Yes, the GO app features Advance Destination Setting, allowing users to input their destination in English. This eliminates the need to communicate verbally with the driver, aiding non-Japanese speakers.

Can I tip my driver through the GO / Taxi app for Japan?

Yes, the GO app includes an optional Tipping Feature. Users can give tips to their driver after the ride from the rating screen or through the "Usage History / Receipt" menu.

Is the GO / Taxi app for Japan considered reliable for taxi dispatch?

Yes, the GO app is considered the most reliable way to dispatch taxis among frequent users in Japan. It holds an 80% market share of total usage time among the top taxi apps.

Does the GO / Taxi app for Japan have specific features for overseas tourists?

Yes, the GO app offers features for overseas tourists, including setting pickup and drop-off locations in English and a confirmation number to ensure getting the correct taxi.