HealthHub SG: Your All-in-One Digital Healthcare Portal

Effortlessly manage medical records, book appointments, and handle bills for you and your loved ones in one secure, streamlined app.

Publisher

Synapxe Pte Ltd

Your Health, Visualized

Discover the interface used by 1M+ users.

HealthHub SG app login screen featuring a family illustration and a biometric login button under the slogan Unifying Your Health Journey

HealthHub SG app screen for enrolling in the Healthier SG program with illustrations of active seniors

HealthHub SG app dashboard showing upcoming appointments and quick links for healthcare services

HealthHub SG app screen showing centralized medical appointment management with options to book or reschedule visits

HealthHub SG app screen showing the Bills and Payments interface to pay medical bills digitally for Singapore healthcare institutions.

HealthHub SG app screen for viewing personal and family health records

Simplify Your Family's Health Journey

The tools that make this app stand out, trusted by 1M+ users.

👨‍👩‍👧‍👦

Family Caregiving Made Easy

Seamlessly manage the health records and appointments for your children and elderly parents from a single, secure dashboard.

⚡

Skip the Paperwork & The Wait

Pre-register before your visit to get a queue number and pay medical bills instantly without standing in line.

📋

Full Medical Records at Your Fingertips

Access lab results, view prescription history, and request medication refills whenever and wherever you need them.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"Managing health for my entire family used to be a paperwork nightmare. With HealthHub, I can track my kids' vaccinations and my parents' specialist appointments all from one dashboard. The caregiver access feature is a total game-changer for busy moms like me!"

Sarah Lim

"I love how I can pre-register for my appointments before I even arrive at the clinic. It saves so much time in the waiting room. Plus, being able to pay bills and order medication refills instantly via biometrics makes healthcare finally feel modern and efficient."

David Chen

Review Analysis

Insights from user reviews.

Sentiment Score

25%

Negative

Summary

Users report significant frustration with the app's performance and core functionalities. Recurring issues include frequent crashes, slow loading times, and persistent bugs affecting login with SingPass, appointment booking, and payment processing. Many users find the user interface unintuitive, with complaints about navigation, missing labels, and difficulties viewing critical information like lab results. Notably, several users experienced critical issues after upgrading to iOS 13 or 14, and the app exhibits poor compatibility and performance on older iOS devices like the iPhone 7. While some appreciate features like e-registration and access to health information, the numerous reliability and usability problems severely hinder the overall user experience.

Common Themes

App Performance & Stability(12)

Appointment Booking(9)

Overall Usefulness & Positive Aspects(8)

User Interface & Navigation(7)

Lab Results & Data Accuracy(7)

Caregiver Features(4)

Payment System(3)

About the app

Everything you need to know about HealthHub SG.

Description

HealthHub SG is a national digital healthcare platform that allows you to conveniently manage you and your loved ones' health in one place. Access your health records as well as perform various transactions across public healthcare institutions* such as appointment booking, bill payment and medication refill with the HealthHub app. Login via Biometrics: Conveniently access selected e-Services and health records through a simple biometric scan. Customisable Dashboard: Personalise your home screen and find your go-to health services in a tap Health Profile and Caregiver Access: Add and enable caregiver access to view health records and perform digital healthcare transaction for yourself as well as your child, dependents or loved ones. Appointment and Mobile Registration: Access your favourite polyclinic and service type for faster appointment booking, as well as pre-register 30-90mins before your appointment to obtain a queue number. Payment: Retrieve past invoices and make payments for outstanding medical bills digitally. Medication: View your prescription and manage your medication refill in a single, streamlined way. *Participating restructured hospitals, polyclinics and specialist outpatient clinics within the public healthcare sector.

Latest Version

6.0.7

Size

36.3 MB

First Released

Oct 16, 2015

Take Charge of Your Family’s Health, All in One Place

Join over 1 million users simplifying their medical admin. Manage appointments, bills, and health records for you and your loved ones with HealthHub SG.

FAQ

Frequently Asked Questions

Everything you need to know about HealthHub SG

What is HealthHub SG?

HealthHub SG is a national digital healthcare platform that centralizes health management for individuals and their loved ones. It provides access to health records and facilitates transactions across public healthcare institutions.

How can I log in to the HealthHub SG app?

Users can conveniently log in to the HealthHub SG app using biometric scanning. Alternatively, the app also supports login via Singpass for accessing selected e-Services and health records.

Can I manage appointments using the HealthHub SG app?

Yes, HealthHub SG allows users to book, cancel, and reschedule appointments across participating public healthcare institutions. It also supports pre-registration to obtain queue numbers before an appointment.

Can I pay medical bills through HealthHub SG?

Yes, HealthHub SG allows users to digitally pay outstanding medical bills and retrieve past invoices. Payments typically reflect within three working days in the app.

Does HealthHub SG provide access to health records?

Yes, HealthHub SG provides access to personal health records. It also offers a caregiver access feature, allowing users to view records for their children, dependents, or other loved ones.

Can HealthHub SG be used to manage medication?

Yes, HealthHub SG provides a streamlined way to manage medication. Users can view their current prescriptions and easily manage their medication refills directly within the app.

Is it possible to customize the HealthHub SG app dashboard?

Yes, HealthHub SG features a customisable dashboard. Users can personalise their home screen to quickly access their most frequently used health services and features with a single tap.

What is the Healthier SG program mentioned in HealthHub SG?

Healthier SG is a government program for Singapore Citizens and Permanent Residents. The HealthHub SG app allows eligible individuals to easily enrol in this program, supporting their health journey.

Recommendations