تواصل - وزارة التعليم

تواصل - وزارة التعليم

Download on App Store
Spark by MWM logo
Logo of تواصل - وزارة التعليم

تواصل - وزارة التعليم: Your Direct Gateway to the Ministry of Education

Bridge the distance between the USA and home. Submit inquiries, share suggestions, and track your administrative requests directly with Saudi education officials through an efficient e-government portal.

Download on App Store

Publisher

Saudi Ministry of Education

Category

Education

Downloads

812K+

User Rating

2.8/5

Total Ratings

400

Locales

2

Transparency at a Glance

Discover the interface used by 812K+ users.

Splash screen of the Tawasul app with the Saudi Ministry of Education logo on a teal background

Splash screen of the Tawasul app with the Saudi Ministry of Education logo on a teal background

Interface of the Tawasul app showing different service categories for submitting education related requests like reports and inquiries

Interface of the Tawasul app showing different service categories for submitting education related requests like reports and inquiries

Tawasul app screen showing selection boxes for general education and university education in Arabic

Tawasul app screen showing selection boxes for general education and university education in Arabic

Technical report submission form in the Tawasul app for the Saudi Ministry of Education

Technical report submission form in the Tawasul app for the Saudi Ministry of Education

Interface showing a list of submitted tickets and their statuses in the Tawasul app

Interface showing a list of submitted tickets and their statuses in the Tawasul app

Seamless Connection to Your Educational Success

The tools that make this app stand out, trusted by 812K+ users.

🏛️

Direct Access to Leadership

Share your suggestions, inquiries, or opinions directly with Ministry officials and decision-makers from anywhere in the world.

📲

Intelligent Request Tracking

Monitor the status of your submissions in real-time with an integrated electronic notification system via SMS and email.

🌍

Bridge the Distance

Overcome time zone challenges by communicating with the Saudi educational sector asynchronously through a secure, mobile-first platform.

Loved by users worldwide

Trusted by 812K+ people who love this app.

"

"Managing my scholarship administrative tasks from the USA used to be a challenge due to the time zone difference. Tawasul made it seamless; I can submit inquiries and track them in real-time without needing to make international calls. It’s an essential tool for every Saudi student abroad."

Ahmed Al-Saud
"

"The direct access to Ministry officials provided by this app is incredible. I submitted a suggestion regarding document authentication and received a response much faster than I expected. The notification system keeps me informed every step of the way."

Dr. Sarah Al-Farsi

Review Analysis

Insights from user reviews.

Sentiment Score

12%
Negative

Summary

The mobile app for store_id '1071815086' receives overwhelmingly negative feedback from users, including teachers, parents, and administrative staff. Common complaints highlight severe app stability issues, such as frequent freezing, inability to launch, and lack of iPad compatibility, with some users reporting the app has not worked since an update. Users widely criticize the customer support, citing non-existent or extremely delayed responses, generic dismissive replies, and staff lacking expertise in resolving issues. Furthermore, the app's overall effectiveness is questioned, with many perceiving it as useless, a waste of time, and merely a facade without providing any actual solutions or follow-up on submitted issues.

Common Themes

Customer Support(14)
App Effectiveness(11)
App Stability(10)
Ticket Submission(6)
Login & Access(4)
User Experience(4)
Staff Access Feature(1)

About the app

Everything you need to know about تواصل - وزارة التعليم.

Description

خدمة تواصل ترحب بكم وبتواصلكم الالكتروني، هذه الخدمة تعد آلية ميسرة للتواصل مع معالي الوزير ومسؤولي الوزارة وكافة قطاعاتها. وتُمكّن هذه الخدمة من طرح المقترحات أو الاستفسارات، أو إبداء الرأي المشورة؛ بما يضمن وصولها من خلال نظام إلكتروني فعّال، ومدعوم بنظام إشعار عبر الخدمات الالكترونية والبريد الالكتروني ورسائل الجوال. كما تمكّن الخدمة الإلكترونية كافة المستفيدين من تتبع مشاركاتهم الكترونيا

Latest Version

5.4

Size

34.2 MB

First Released

Jan 13, 2016

Stay Connected with the Ministry, Anywhere in the USA

Ensure your voice is heard and your requests are tracked. Download Tawasul to bridge the distance and communicate directly with the Ministry of Education today.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about تواصل - وزارة التعليم

What is the Tawasul - Ministry of Education app?

تواصل - وزارة التعليم is an electronic service for communicating with the Minister and ministry officials. It enables users to submit suggestions, inquiries, or opinions to various sectors effectively.

Can users submit suggestions or inquiries through the Tawasul app?

Yes, the Tawasul app allows users to submit suggestions, inquiries, or provide opinions. It ensures these reach the relevant ministry officials and sectors through an effective electronic system.

Does the Tawasul app offer electronic tracking for submissions?

Yes, the Tawasul app enables all beneficiaries to electronically track their participation and submissions. This feature ensures transparency and provides updates on their requests.

What types of reports can users submit using the Tawasul app?

Users submit various reports through the Tawasul app, including administrative reports, technical reports, suggestions, inquiries, consultations, complaints, evaluations, and meeting requests.

Does Tawasul support communication for different education levels?

Yes, the Tawasul app supports communication for both university education ("تعليم جامعي") and general education ("تعليم عام"). Users select their relevant educational level within the app.

How does the Tawasul app notify users about their submissions?

The Tawasul app supports a notification system through electronic services, email, and mobile SMS messages. This system keeps users informed about the status of their participation.