iikoWaiter

iikoWaiter

Download on App StoreDownload on Google Play
Spark by MWM logo
Logo of iikoWaiter

iikoWaiter: Elevate Your Service with Mobile Restaurant Automation

Empower your staff to take orders, manage tables, and accept payments anywhere—from the dining room to the outdoor veranda. The modern standard for high-speed service in cafes, bars, and recreation areas.

Publisher

iiko

Category

Business

Downloads

346K+

User Rating

4.0/5

Total Ratings

500

Locales

5

Service in Motion

Discover the interface used by 346K+ users.

Screenshot of iikoWaiter app interface showing how to leave specific cooking comments for the kitchen like without pepper

Screenshot of iikoWaiter app interface showing how to leave specific cooking comments for the kitchen like without pepper

iikoWaiter app orders screen displaying multiple table summaries with order status and items

iikoWaiter app orders screen displaying multiple table summaries with order status and items

iikoWaiter mobile app screenshot showing pepperoni pizza customization with size and sauce options in dark mode

iikoWaiter mobile app screenshot showing pepperoni pizza customization with size and sauce options in dark mode

iikoWaiter mobile app screen for customizing restaurant orders with modifiers and toppings

iikoWaiter mobile app screen for customizing restaurant orders with modifiers and toppings

Search interface in the iikoWaiter app showing a list of mushroom dishes being filtered on an iPhone

Search interface in the iikoWaiter app showing a list of mushroom dishes being filtered on an iPhone

Mobile app screen for scanning loyalty cards and managing customer rewards

Mobile app screen for scanning loyalty cards and managing customer rewards

iikoWaiter mobile app screen showing a restaurant bill with options to pay by cash or bank card

iikoWaiter mobile app screen showing a restaurant bill with options to pay by cash or bank card

Empower Your Service Team

The tools that make this app stand out, trusted by 346K+ users.

Tableside Precision

Take orders instantly with custom modifiers and combos. No more running back to a terminal—spend more time with guests and boost your tips.

🔀

Flexible Table Control

Effortlessly split checks, merge tables, and manage courses on the fly. Handle complex guest requests and group dining without the stress.

🔔

Live Kitchen Sync

Receive instant alerts when dishes are ready or items go out of stock. Stay perfectly in sync with the kitchen and never disappoint a customer.

Loved by users worldwide

Trusted by 346K+ people who love this app.

"

"iikoWaiter has completely changed my shift workflow. I no longer have to run back to a stationary terminal to punch in orders or check if a dish is out of stock. Being able to handle complex modifiers right at the table has helped me provide much better service, and my tips have definitely seen a boost because of the efficiency."

Alex Rivera
"

"Managing our outdoor patio and boutique resort used to be a logistical nightmare. This app handles the distance perfectly. I love the real-time notifications for when food is ready, and the ability to merge or split tables on the fly is a lifesaver during our busy weekend rushes. It is the professional edge our business needed."

Sarah Jenkins

About the app

Everything you need to know about iikoWaiter.

Description

Modern standard of automation in restaurants, cafes, bars. Suitable for businesses of any size: from a coffee shop to a food mall. Ideal for summer verandas, SPA, glamping and other recreation areas. KEY FEATURES: - Take orders and payments - Search for menu items and use favorites to add items quickly - Select sizes and add modifiers at customer's request - Put items together to make up combos - Get notified on reservations and out-of-stock items - Leave comments on items - Use courses to serve items in the right order - Check the status of items and orders - Get notified when items are cooked and payments are made - Check in guests and apply loyalty benefits - Split, merge, and change tables - Accept multiple payment methods, including rewards and deposits Get app and try it in Demo mode! Like the app? Anything you’d like to change? Send any suggestions you have to support@iikowaiter.ru

Latest Version

5.203.1

Size

134.3 MB

First Released

May 2, 2013

Ready to Speed Up Your Service?

Join over 346,000 hospitality pros. From the dining room to the outdoor veranda, give your team the mobile power to take orders, process payments, and boost tips instantly.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about iikoWaiter

What is iikoWaiter?

iikoWaiter is a modern automation solution for restaurants, cafes, and bars of any size, designed to streamline order taking, payments, and guest management.

What are the key features of iikoWaiter?

iikoWaiter's key features include taking orders and payments, searching menu items, adding modifiers, managing combos, notifications, comments, courses, checking order status, loyalty benefits, table management, and multiple payment methods.

Does iikoWaiter support businesses of any size?

Yes, iikoWaiter is suitable for businesses of any size, from a small coffee shop to a large food mall, and adaptable for various recreation areas.

How does iikoWaiter handle order customization?

iikoWaiter allows users to select item sizes, add modifiers at customer's request, and combine items to create combos directly within the app interface.

Can staff add comments to orders in iikoWaiter?

Yes, iikoWaiter allows staff to leave comments on specific items within an order, for example, dietary restrictions like "Without pepper" as shown in the app.

Does iikoWaiter provide real-time order status updates?

Yes, iikoWaiter provides real-time order status updates. Users check item and order status and receive notifications when items are cooked and payments are made.

What payment methods does iikoWaiter accept?

iikoWaiter accepts multiple payment methods, including cash, bank cards, rewards, and deposits, providing flexibility for customers to complete transactions.

Can users search for menu items in iikoWaiter?

Yes, iikoWaiter includes a search function to quickly find menu items. Users can type part of an item name to display relevant suggestions.

Does iikoWaiter manage guest loyalty benefits?

Yes, iikoWaiter manages guest loyalty benefits. Staff can check in guests and apply loyalty benefits, which include bonuses and deposits.

Can iikoWaiter assist with table management?

Yes, iikoWaiter assists with table management. It offers features to split, merge, and change tables, streamlining the organization of dining areas and guest seating.