INFORMA: Elevate Your Home with Smart Shopping & Exclusive Rewards

Browse curated furniture collections 24/7, earn loyalty points, and track your delivery and installation in real-time—all in one seamless mobile experience.

Shopping & Deals ›

Publisher

PT. HOME CENTER INDONESIA RETAIL

Design at Your Fingertips

Discover the interface used by 1M+ users.

Shopping cart screen of the INFORMA furniture app showing various home decor items

The Voucher Wallet screen of the INFORMA app displaying gift shopping store and online voucher options

Real-time delivery and installation tracking map on the INFORMA mobile app

INFORMA mobile app live chat interface showing customer support options for product tracking and installation.

Elevate Your Living Space Effortlessly

The tools that make this app stand out, trusted by 1M+ users.

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Curated Shopping 24/7

Access an extensive collection of premium furniture and home accessories for your lifestyle and business needs.

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Real-Time Tracking & Setup

Monitor your delivery and professional installation in real-time for a completely stress-free experience.

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Member-Only Rewards

Join the inner circle to earn points, track your history, and unlock exclusive deals on every purchase.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"The INFORMA app completely changed how I furnish my home. The rewards program is fantastic—I’ve already redeemed points for decor! Plus, being able to track my sofa's delivery and installation in real-time saved me so much stress."

Amanda Roberts

"Finding high-quality furniture for my office was a breeze. I love the interactive live chat; the staff helped me pick the right desk dimensions in minutes. Fast, reliable, and the app is very user-friendly!"

Michael Chen

Review Analysis

Insights from user reviews.

Sentiment Score

24%

Negative

Summary

This mobile app receives largely negative feedback, with users frequently encountering significant issues across various aspects. Many report critical problems with app functionality, including persistent bugs, lagging performance, registration and login failures, and checkout errors. Delivery services are a major pain point, characterized by extensive delays, unclear status updates, unfulfilled promises, and items not being shipped or refunded. While some users praise specific customer service interactions and the app's user-friendly interface for general shopping, overall customer support is often described as slow, unresponsive, and unhelpful, with installation services and order management also drawing substantial criticism.

Common Themes

Delivery Service(9)

App Stability & Bugs(8)

Customer Service(8)

Installation Service(4)

User Experience (UX)(3)

Order Fulfillment(2)

About the app

Everything you need to know about INFORMA.

Description

The New INFORMA Mobile App hadir dengan fitur-fitur terbaru untuk pengalaman belanja lebih mudah dan akses layanan INFORMA terlengkap kapan saja di mana saja. 1. Belanja Langsung Dari Aplikasi Nikmati kemudahan belanja 24/7 di mana saja via INFORMA Mobile App. Temukan koleksi Furniture dan Home Accessories INFORMA terlengkap untuk Hunian & Bisnis. 2. Layanan Member Terlengkap Daftar Member INFORMA Rewards kini semakin praktis via INFORMA Mobile App. Tersedia informasi lengkap seputar jumlah poin INFORMA Rewards, nilai poin, serta history transaksi poin terupdate. 3. Pantauan Realtime Pengiriman dan Instalasi Memberi pantauan terupdate seputar status pengiriman serta pemasangan barang hingga selesai. 4. Interactive Live Chat Layanan chat interaktif & informatif dengan operator INFORMA yang siap membantu semua kebutuhan Anda, seputar produk & layanan INFORMA. Download sekarang dan nikmati pengalaman belanja furnitur dan gaya hidup yang termudah & terlengkap dalam satu genggaman bersama INFORMA Mobile App.

Latest Version

4.3.0

Size

78.6 MB

First Released

Dec 7, 2016

Bring Your Vision to Life with INFORMA

Join over 1 million home enthusiasts. Shop the latest furniture trends, earn exclusive rewards, and manage your delivery and installation in real-time—all from your pocket.

FAQ

Frequently Asked Questions

Everything you need to know about INFORMA

Can I shop for furniture and home accessories using the INFORMA Mobile App?

Yes, the INFORMA Mobile App allows users to shop 24/7 for a complete collection of INFORMA furniture and home accessories directly from the application.

What member services does the INFORMA Mobile App offer?

The INFORMA Mobile App provides complete member services. Users can register for INFORMA Rewards, check reward points, see point values, and view updated transaction history.

Does the INFORMA Mobile App provide real-time tracking for deliveries?

Yes, the INFORMA Mobile App offers real-time monitoring for the status of delivery and product installation. It provides updates until completion.

Can I chat with an INFORMA operator through the INFORMA Mobile App?

Yes, the INFORMA Mobile App features an interactive live chat service. INFORMA operators assist with all needs regarding INFORMA products and services.

What are the benefits of becoming an INFORMA Rewards member via the INFORMA app?

INFORMA Rewards members receive special prices, free delivery for minimum purchases, and can earn reward points for every transaction through the INFORMA Mobile App.

Does the INFORMA Mobile App include a voucher wallet feature?

Yes, the INFORMA Mobile App includes a Voucher Wallet feature. It supports various voucher types such as Gift Vouchers, Shopping Vouchers, Store Vouchers, and Online Vouchers.

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