MyBluebird: Your Trusted Partner for Reliable Travel in Indonesia

Experience stress-free transportation with fixed pricing, cashless payments, and premium vehicle options. From airport transfers to electric car rentals, travel with the safety and comfort you deserve.

Transportation Apps ›

Publisher

BLUE BIRD, PT TBK

Seamless Mobility at a Glance

Discover the interface used by 1M+ users.

A woman using her smartphone and wearing headphones while enjoying a comfortable ride in a Bluebird taxi with a promo code offer displayed above.

MyBluebird app home screen showing taxi car rental and delivery services for international travelers

Real-time map tracking of a taxi driver with driver details in the MyBluebird app.

MyBluebird app interface showing EZPay cashless payment options for international travelers

Guaranteed fixed price taxi booking on MyBluebird app

The MyBluebird app interface showing various ride subscription and discount packages for Silverbird and Bluebird taxi services in Indonesia.

Seamless Mobility for Your Indonesian Journey

The tools that make this app stand out, trusted by 1M+ users.

🛡️

Trusted Safety & Professionalism

Travel with total peace of mind in a regulated fleet with professional drivers, real-time GPS tracking, and a brand name synonymous with security.

🏷️

Transparent Fixed Pricing

Eliminate the stress of haggling or currency exchange. See your exact fare upfront and pay seamlessly with integrated cashless payment options.

🌿

Premium & Sustainable Fleet

Experience luxury with our Silverbird executive service or choose high-end Electric Vehicles (EVs) to maintain your eco-conscious travel standards.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"As a frequent business traveler to Jakarta, MyBluebird is a lifesaver. Being able to book a Silverbird in advance ensures I have a professional driver waiting at the airport. The fixed-price feature and digital receipts make my corporate expense reports a breeze."

Michael R., Senior Consultant

"I was nervous about navigating Indonesia solo, but this app made everything so easy. I loved using EZPay so I didn't have to carry cash, and the option to book an electric vehicle aligned perfectly with my eco-conscious travel style. It’s the safest way to get around!"

Sarah L., Travel Photographer

Review Analysis

Insights from user reviews.

Sentiment Score

25%

Negative

Summary

The mobile app receives predominantly negative feedback, largely centered on pervasive issues with its core functionality. Users consistently report problems with map and location accuracy, frequently leading to incorrect pickup points and driver confusion, making the booking process unreliable. Furthermore, the app is plagued by instability, with reports of errors during peak hours, difficulties in downloading, and an overall user-unfriendly interface that prevents basic actions like changing destinations. While some users appreciate the comfort and safety of the Bluebird service itself and note improvements in app performance, these positives are overshadowed by widespread frustrations with the app's reliability, driver conduct, and unhelpful customer support experiences.

Common Themes

Service Reliability & Comfort(4)

Feature Suggestions(2)

App Performance(1)

Driver Service(1)

Customer Support(1)

About the app

Everything you need to know about MyBluebird Taxi & Car Rental.

Description

Welcome to MyBluebird: Your Trusted Transportation Partner! Join thousands of happy users and book a ride, rent cars, or send packages with MyBluebird, the trusted app for taxi, shuttle, and delivery. Save more with promo offers and cashless ease via EZPay. Enjoy fixed price bookings, airport transfers, and eco-friendly EV rentals like BYD. MyBluebird makes every journey comfortable, safe, and affordable—start riding today! The latest version of MyBluebird comes with innovative features that offer greater comfort, convenience, and value in every ride. With EZPoint, the more you ride, the more benefits you can enjoy—from promos and discounts to exclusive offers. Top Features: 1. EZPay – Cashless Payments from Anywhere Hop in from anywhere and pay cashless. Even if you're already inside the taxi, you can switch to non-cash payment instantly using EZPay. No need to worry about preparing cash—just enter your taxi number in the EZPay feature on the MyBluebird app and pay digitally using e-wallets while enjoying available promos and discounts for a more affordable ride. 2. All-In-One Service MyBluebird offers a complete transport solution in one app to meet all your travel needs: • Taxi: Comfortable and secure rides with Bluebird and premium Silverbird taxis, including the luxury Toyota Alphard fleet. • Goldenbird Car Rental: A flexible option for business trips or long-distance travel, now also available with electric vehicles (EVs) like BYD, Denza, and Hyundai IONIQ. • Parcel Delivery with Bluebird Kirim: Safely and quickly send important packages or documents using the Bluebird fleet. • Shuttle Service: A practical choice for efficient daily mobility. MyBluebird is ideal for online taxi users seeking added comfort and security. 3. Multi-Payment – Cash & Cashless Options MyBluebird gives you the freedom to choose your preferred payment method. Cash is still available, but you can also pay using various cashless options, including credit cards, eVouchers, Trip Vouchers, GoPay, ShopeePay, LinkAja, DANA, i.saku, and OVO. With these options, booking and paying for a ride becomes seamless anytime. 4. EZPoint – The More You Ride, The More You Gain With the EZPoint loyalty program, every transaction earns points you can redeem for exclusive rewards such as travel discounts, special promos, concert tickets, hotel stays, or other exciting prizes. 5. Promo – Save More with Special Offers Enjoy various exciting promos, exclusive discounts, and cashback deals to make your rides more budget-friendly. Stay updated with the latest offers, especially if you're a frequent online taxi user. 6. Subscription – Ride More, Save More With the subscription service, your trips become more practical and affordable! Get regular discounts and extra benefits based on your chosen travel package. 7. Fixed Price – Know the Fare Upfront No more guessing games. You’ll know the exact fare before booking, making your trip more transparent and worry-free—perfect for those who prefer predictable pricing without surprise charges. 8. Chat to Driver – Smoother Communication Easily connect with your driver via the in-app chat feature. Send location details, give additional instructions, or ask about your trip status conveniently and efficiently. 9. Advance Booking – Plan Your Trips Ahead Schedule your ride in advance with flexibility and ease. Ideal for important appointments or time-sensitive needs, this feature helps you pre-book a taxi at your preferred time. MyBluebird is your taxi booking solution—trusted, reliable, and efficient. Combining the comfort of traditional taxis with the convenience of online booking, MyBluebird delivers safe, efficient, and affordable rides, all in one app. Visit: bluebirdgroup.com for more information.

Latest Version

6.22.0

Size

321.1 MB

First Released

Nov 8, 2011

Ready for Indonesia? Travel with Confidence.

Download MyBluebird now for fixed-price taxi rides, premium EV rentals, and the professional safety you deserve on your next international trip.

FAQ

Frequently Asked Questions

Everything you need to know about MyBluebird Taxi & Car Rental

What is MyBluebird and what services does it offer?

MyBluebird is a trusted app for booking taxi and shuttle rides, renting cars, and sending packages. It integrates features like EZPay for cashless payments and EZPoint for loyalty rewards, ensuring comfortable, safe, and affordable journeys.

What payment methods are available in the MyBluebird app?

MyBluebird accepts cash and various cashless options including credit cards, eVouchers, Trip Vouchers, GoPay, ShopeePay, LinkAja, DANA, i.saku, and OVO. EZPay facilitates seamless digital payments within the app.

Does MyBluebird provide car rental options?

Yes, MyBluebird offers car rental services via Goldenbird Car Rental, including electric vehicles (EVs) like BYD, Denza, and Hyundai IONIQ. This provides a flexible option for business trips or long-distance travel needs.

Can I send packages using the MyBluebird application?

Yes, MyBluebird includes a parcel delivery service called Bluebird Kirim. Users can safely and quickly send important packages or documents using the Bluebird fleet directly through the application.

How does the EZPay feature work within MyBluebird?

EZPay in MyBluebird enables cashless payments. Even if already in a taxi, you can switch to non-cash payment by entering the taxi number and paying digitally using integrated e-wallets, often with available promos.

What is EZPoint in MyBluebird and how can I benefit from it?

EZPoint is MyBluebird's loyalty program where every transaction earns points. These points are redeemable for exclusive rewards such as travel discounts, special promos, concert tickets, or hotel stays.

Can I pre-book rides with MyBluebird?

Yes, MyBluebird allows users to schedule rides in advance using its Advance Booking feature. This offers flexibility and convenience for planning trips for important appointments or time-sensitive needs.

Does MyBluebird offer fixed prices for its rides?

Yes, MyBluebird provides fixed price bookings, ensuring users know the exact fare before confirming their ride. This feature offers transparent and predictable pricing without any unexpected charges.

How can I get discounts and save on MyBluebird rides?

MyBluebird users can save through exciting promos, exclusive discounts, and cashback deals. Additionally, the subscription service offers regular discounts and extra benefits based on chosen travel packages.

Is there a way to communicate with my MyBluebird driver?

Yes, MyBluebird includes an in-app chat feature for direct communication. Users can connect with their driver to send location details, give instructions, or check their trip status efficiently.

Recommendations