The easiest way for the diaspora to care from a distance. Shop 370 million products with fast 1-day delivery to over 78,000 pickup points, send gifts to family, or book your next trip home.
Publisher
Category
ShoppingDownloads
37M+User Rating
Total Ratings
4M+Locales
6Discover the interface used by 37M+ users.
The tools that make this app stand out, trusted by 37M+ users.
Skip expensive international shipping. Order essentials or gifts for loved ones back home and enjoy local delivery starting in just one day.
Book domestic flights, trains, and over 2 million hotels for your next visit. Use Ozon Travel to secure local rates and pay with accumulated miles.
Access 370 million products and unique regional brands unavailable in the US. Get exclusive discounts up to 30% through Ozon Bank.
Trusted by 37M+ people who love this app.
"Living in Brooklyn, sending gifts to my family back in Russia used to be a logistics nightmare with expensive shipping and long delays. Ozon has changed everything. I can order high-quality electronics or clothes directly from the app and have them delivered to a pickup point near my parents' house in 24 hours. It is the perfect digital bridge to care for my loved ones from across the ocean!"
"I travel between California and the CIS frequently for work, and Ozon is my essential travel companion. I use Ozon Travel to book all my regional flights and hotels because the prices are unbeatable compared to US-based sites. Plus, being able to order specific local books and brands I miss while in the States—and having them ready for me when I land—is a game changer."
Insights from user reviews.
Sentiment Score
Summary
Users express significant dissatisfaction with the app, citing persistent delivery issues, including frequent delays, postponements, and uncommunicated cancellations. Customer support is widely criticized for being unresponsive and relying on bots, often failing to resolve critical problems such as refunds and payment disputes. While the addition of multi-language support is appreciated, the overall app experience is negatively impacted by slow performance, connection problems, and a cluttered interface, with specific bugs noted after updates affecting barcode displays and product availability on iPhone/iPad. Furthermore, users have raised concerns about misleading promotions and regional restrictions.
Common Themes
Everything you need to know about OZON: товары, одежда и обувь.
Description
Latest Version
19.0.0
Size
313.6 MB
First Released
Dec 16, 2010
Everything you need to know about OZON: товары, одежда и обувь
OZON is a major Russian marketplace offering over 370 million products across more than 30 categories, including electronics, clothing, food, and travel services. It provides fast delivery and competitive prices.
On the OZON app, you can buy electronics, clothing, footwear, children's goods, games, books, home goods, groceries, medicines, and even book air/rail tickets and hotels.
Yes, OZON offers fast delivery, including free delivery from 1 day. Some products can be delivered today or even within an hour, depending on the item and location.
OZON offers several delivery options including free delivery to over 78,000 pickup points (PVZ), courier delivery, and parcel lockers across Russia and CIS countries.
Yes, OZON allows customers to pay for orders after receiving them. This post-payment option ensures you only pay for items you like, and you can try on clothes at pickup points.
Yes, the OZON app includes OZON Travel, where users can book hotels, apartments, airline tickets from 400+ airlines, and train tickets worldwide. You can pay up to 99% with Ozon Travel miles.
OZON Bank provides discounts up to 30% on OZON purchases, cashback up to 25% in rubles, and the opportunity to buy select items for 1 ₽ on OZON.
Yes, OZON offers grocery delivery through its OZON Fresh service. It provides fresh products for the whole family with delivery times starting from 15 minutes.
Yes, OZON facilitates quick and hassle-free returns. If an item does not fit or meet expectations, returns can be processed directly through the app without unnecessary complications.
Yes, OZON provides 24/7 customer support. The support team assists with various issues including returns, exchanges, order re-processing or cancellation, delivery data correction, and adding services to an order.
Yes, OZON constantly updates its assortment with daily discounts and sales. The app features popular product selections and notifies users about current promotions to ensure the best prices.
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