ProUsuario

ProUsuario

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ProUsuario: Your Official Link to Financial Health in the Dominican Republic

Securely monitor your credit reports, manage inactive accounts, and protect your financial rights from anywhere in the world with the official Superintendencia de Bancos app.

Publisher

Superintendencia de Bancos (RD)

Category

Finance

Downloads

223K+

User Rating

4.2/5

Total Ratings

200

Locales

1

Your Financial Health at a Glance

Discover the interface used by 223K+ users.

A woman smiling and holding a smartphone showing the ProUsuario credit consultation summary screen with the text Reach the Expert Level

A woman smiling and holding a smartphone showing the ProUsuario credit consultation summary screen with the text Reach the Expert Level

A mobile phone displaying the credit consultation feature of the ProUsuario app showing risk ratings and financial summaries.

A mobile phone displaying the credit consultation feature of the ProUsuario app showing risk ratings and financial summaries.

ProUsuario app screen displaying a twenty percent debt-to-income ratio chart and financial health metrics.

ProUsuario app screen displaying a twenty percent debt-to-income ratio chart and financial health metrics.

ProUsuario mobile app screen displaying a comparison of personal credit and debt indicators against market averages

ProUsuario mobile app screen displaying a comparison of personal credit and debt indicators against market averages

ProUsuario app screen for blocking unwanted telemarketing calls from financial institutions

ProUsuario app screen for blocking unwanted telemarketing calls from financial institutions

ProUsuario app banking map interface showing a map of Santo Domingo with bank and ATM locations

ProUsuario app banking map interface showing a map of Santo Domingo with bank and ATM locations

ProUsuario mobile app screen for filing a financial claim showing document upload fields and navigation buttons

ProUsuario mobile app screen for filing a financial claim showing document upload fields and navigation buttons

ProUsuario app financial education screen with blog and video content

ProUsuario app financial education screen with blog and video content

Splash screen of the ProUsuario app showing the Superintendencia de Bancos of the Dominican Republic logo

Splash screen of the ProUsuario app showing the Superintendencia de Bancos of the Dominican Republic logo

Take Control of Your Dominican Financial Future

The tools that make this app stand out, trusted by 223K+ users.

📊

Instant Credit Monitoring

Stay updated on your credit score and financial standing in the DR to ensure you are always ready for mortgages, car loans, or business investments back home.

⚖️

Remote Dispute Resolution

File formal claims and report inconsistencies to the Superintendencia de Bancos without the need to fly back or visit a bank branch in person.

🛡️

Financial Asset Security

Locate inactive accounts, monitor entities in liquidation, and get official alerts to protect your hard-earned savings from thousands of miles away.

Loved by users worldwide

Trusted by 223K+ people who love this app.

"

"Living in New York makes it difficult to keep track of my financial status in the Dominican Republic. ProUsuario allows me to monitor my credit report and financial health in seconds. It was essential for me to check my risk rating before applying for a mortgage back home!"

Carlos Martínez
"

"This app is a game-changer for those of us living abroad. I was able to identify an inactive account I had forgotten about and even filed a formal claim regarding a bank error right from Miami. It provides the transparency and security I need to manage my assets from a distance."

Elena Rodriguez

About the app

Everything you need to know about ProUsuario.

Description

ProUsuario Digital es una herramienta desarrollada por la Superintendencia de Bancos de la República Dominicana que te permite conocer el estatus de tus productos financieros de manera fácil y rápida. A través de esta aplicación tienes acceso a: Consulta crediticia, Reclamaciones, Quejas o Denuncias, Llamadas no deseadas, Salud financiera, Cuentas inactivas o abandonadas, Comparativo de indicadores, Mapa Bancario, Depósitos entidades en liquidación y contenido de educación financiera. En la Consulta crediticia observarás un reporte personalizado de tus créditos en el sistema financiero nacional, de forma consolidada y por tipo. Además, esta incluye indicadores financieros y la calificación de riesgo crediticio que posees en el sistema financiero; según es reportado a la Superintendencia de Bancos por las entidades de intermediación financiera que componen dicho sistema. Nota: este reporte no es un reemplazo del emitido por las Sociedades de Información Crediticia (burós de crédito), no incluye un puntaje de crédito y no garantiza que seas beneficiado de un crédito a partir de la información presentada. ¿Algún dato que no reconoces? Si encuentras alguna inconsistencia en los datos de alguno de tus créditos debes ponerte en contacto con la entidad financiera y hacer una reclamación para solicitar que la información sea corregida.

Latest Version

2.4.1

Size

20.8 MB

First Released

May 18, 2022

Take Control of Your Financial Future in the Dominican Republic

Join thousands of Dominicans abroad managing their credit, protecting their assets, and ensuring their financial health with the official ProUsuario app.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ProUsuario

What is the ProUsuario Digital app?

ProUsuario Digital is a tool developed by the Superintendencia de Bancos de la República Dominicana. It allows users to easily check the status of their financial products.

Does ProUsuario Digital offer credit consultation?

Yes, ProUsuario Digital provides a personalized credit report within the national financial system. It includes consolidated information, financial indicators, and a credit risk rating.

Does ProUsuario Digital replace credit bureau reports?

No, ProUsuario Digital is not a replacement for credit bureau reports. It does not include a credit score and does not guarantee credit eligibility.

Can I file claims or complaints using ProUsuario Digital?

Yes, ProUsuario Digital allows users to file claims or complaints. This feature is available to address any issues with financial entities.

How can I stop unwanted calls from financial entities using ProUsuario Digital?

Yes, ProUsuario Digital features a "Llamadas no deseadas" (Unwanted Calls) section. Users can add their phone numbers to request that financial entities stop contacting them.

What is the maximum number of phone numbers I can add to block unwanted calls in ProUsuario?

Currently, ProUsuario allows users to add a maximum of three Dominican cell phone numbers to the unwanted calls list. Each financial entity has 10 business days to process the request.

Does ProUsuario Digital offer financial health metrics?

Yes, ProUsuario Digital provides a "Salud Financiera" (Financial Health) section. This feature helps users explore metrics about their financial behavior.

Does ProUsuario Digital have a map of banking services?

Yes, ProUsuario Digital includes a "Mapa Bancario" (Banking Map). This feature helps users locate offices, ATMs, and sub-agents of financial institutions.

What should I do if my ProUsuario credit report has incorrect information?

If you find inconsistencies in your credit data within ProUsuario, you must contact the relevant financial entity directly. Request a correction to ensure the information is accurate.