Raha - راحة: Premium Domestic Services Simplified

Book vetted cleaners, personal assistants, and private chauffeurs with confidence. Experience the convenience of professional home care and event hosting, all managed through Saudi Arabia’s leading manpower platform.

Home & Personal Services ›On-Demand Services ›

Publisher

SMASCO

Your Comfort, Visualized

Discover the interface used by 3M+ users.

Raha app login screen showing phone number entry and social login options for Facebook Twitter Google and Apple

Raha app interface showing a user dashboard with scheduled house cleaning visits and payment details.

A detailed summary screen for booking a cleaning service in the Raha app showing contract options and pricing.

Empty expired contracts section in the Raha mobile application interface

Raha app interface displaying active contracts for hourly and resident domestic cleaning services in Saudi Arabia

Raha mobile app screen showing options for hourly and stay-in domestic services including housemaids and private chauffeurs

Elite Home Services Made Simple

The tools that make this app stand out, trusted by 3M+ users.

🛡️

Fully Vetted & Legal

Hire with peace of mind. Access 100% officially sponsored and professionally trained staff, ensuring full compliance and safety for your family.

📱

Seamless Digital Control

Experience total autonomy. Book, track, and reschedule services instantly with an intuitive, English-language interface designed for your busy lifestyle.

✨

Tailored Domestic Solutions

From hourly cleaning and stay-in assistance to private chauffeurs and event hosting, find the perfect package for your premium home needs.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"Moving to a new country was overwhelming, but Raha made managing my home so easy. The cleaners are professional and the app's English interface is a lifesaver. Being able to schedule everything from my phone gives me such peace of mind."

Sarah Jenkins

"The best app for domestic services I've used. I travel a lot for work, so the ability to reschedule visits instantly is perfect for my lifestyle. The drivers and cleaning staff are always on time and highly trained."

David Miller

Review Analysis

Insights from user reviews.

Sentiment Score

17%

Negative

Summary

This app receives overwhelmingly negative feedback, primarily due to significant issues with service reliability and poor customer support. Users frequently report problems with untrained and unprofessional workers, inconsistencies in punctuality, and an inflexible booking system. Additionally, the app itself is plagued with functionality bugs, including localization issues and difficulties with registration and location input. While some users appreciate the option to request a preferred cleaner, the overall experience is marred by high prices and an unresponsive customer service team.

Common Themes

Worker Performance(20)

Customer Service(15)

Punctuality & Scheduling(10)

App Functionality(10)

Booking Flexibility(4)

Price(3)

Preferred Worker Option(3)

About the app

Everything you need to know about Raha - راحة.

Description

Raha From Smasco Provides hourly house cleaning service, you can choose a date, time and reschedule visits directly from the app, we designed Packages to provide a professionally trained house cleaning services with passion to insure top quality according to your requirement. The app work as an official gate for the Saudi Manpower Solution SMASCO the leading Manpower company in Saudi Arabia which provides our Customers with Trained to meet Saudi requirements in an easy and safe way. Smasco Provide the following Services: Raha: Hourly house cleaning service Reaayaah: Personal assistance We offer monthly stay-in personal assistance service Moqeemah Book your own stay-in housemaid with a monthly contract. Muanasabat: Be well prepared for your special occasions and book a professional host team. We offer you the ability to book 2 to 12 hostesses to serve you for 4 hours and up to 12 hours long. Private Chauffeur A trained and licensed stay-in personal driver is ready to serve you any time during the established contract

Latest Version

14.31

Size

103.4 MB

First Released

Jul 14, 2016

Ready to Reclaim Your Time?

Download Raha today to enjoy professional, legal, and reliable household services at your fingertips. Join 3 million users who choose the leading standard for home care in Saudi Arabia.

FAQ

Frequently Asked Questions

Everything you need to know about Raha - راحة

What is Raha?

Raha is an hourly house cleaning service provided by Smasco. It enables users to book, schedule, and reschedule professional house cleaning visits directly through the app.

What services does the Raha app offer?

The Raha app offers hourly house cleaning (Raha), monthly stay-in personal assistance (Reaayaah), monthly stay-in housemaid booking (Moqeemah), host teams for occasions (Muanasabat), and private chauffeur services.

Can I book a private driver through the Raha app?

Yes, the Raha app allows users to book a trained and licensed stay-in personal driver with a monthly contract. This 'Private Chauffeur' service is available as part of Smasco's offerings.

How can I log in to the Raha app?

Users can log in to the Raha app using their phone number. The app also supports secure login via social accounts, including Facebook, Twitter, Google, and Apple.

Does the Raha app offer long-term contracts for services?

Yes, the Raha app offers long-term contracts. Services like personal assistance, stay-in housemaids, and private chauffeurs are available with monthly contracts. Booking details also show options for contract durations like three months.

Can I see my upcoming service visits in the Raha app?

Yes, the Raha app displays details of upcoming service visits directly on the main dashboard. This includes the worker type, scheduled date, and time for planned services.

How do I manage my contracts in the Raha app?

The Raha app includes a dedicated 'My Contracts' section for management. Users can view and distinguish between 'Current Contracts' and 'Ended Contracts' to oversee their service agreements efficiently.

Can I reschedule cleaning visits with Raha?

Yes, the Raha app allows users to reschedule hourly house cleaning visits directly from within the application. This feature provides flexibility for managing appointments as needed.

Recommendations