SimplyGo

SimplyGo

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SimplyGo: The Ultimate All-in-One Travel Companion for Singapore

Navigate the city with ease. Seamlessly manage your transit cards, track real-time travel history, and handle motoring charges in one powerful app designed for the modern traveler.

Publisher

SimplyGo Pte. Ltd.

Category

Travel

Downloads

1M+

User Rating

4.6/5

Total Ratings

40K+

Locales

4

Your Journey, Simplified

Discover the interface used by 1M+ users.

SimplyGo app interface showing a digital transport card with a ten dollar balance and user account details

SimplyGo app interface showing a digital transport card with a ten dollar balance and user account details

Interface of the SimplyGo app showing travel transaction history and card balance

Interface of the SimplyGo app showing travel transaction history and card balance

SimplyGo app screen for setting up automatic transit card top-ups with selectable amounts and linked bank card

SimplyGo app screen for setting up automatic transit card top-ups with selectable amounts and linked bank card

SimplyGo app screen showing options to apply for various concession cards including senior citizen and adult monthly passes

SimplyGo app screen showing options to apply for various concession cards including senior citizen and adult monthly passes

SimplyGo app interface displaying EZ-Link card balance and top-up features

SimplyGo app interface displaying EZ-Link card balance and top-up features

Smart Mobility at Your Fingertips

The tools that make this app stand out, trusted by 1M+ users.

💳

Effortless Card Control

Skip the kiosks and bypass queues. Link your contactless bank cards or EZ-Link instantly to manage balances and auto top-ups from anywhere.

📈

Instant Financial Visibility

Track every cent with real-time travel history and payment logs. Perfect for maintaining digital records and managing business travel expenses on the go.

🔒

Total Peace of Mind

Navigate with confidence. Instantly block lost cards via the app to protect your funds and recover remaining balances with just a few taps.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"As a frequent traveler to Singapore, SimplyGo is a lifesaver. I linked my contactless card before landing, skipped the ticket office queues, and had all my expense records perfectly organized for my trip reports. It is the ultimate tool for seamless city navigation."

Marcus Chen, Management Consultant
"

"The integration of EZ-Link and motoring services is brilliant. I can top up my travel card and manage my car's ERP charges all from one app. The real-time transaction history and the ability to block a lost card instantly provide so much peace of mind."

Sarah Jenkins, Software Engineer

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

The app receives predominantly negative feedback, primarily due to its restrictive accessibility for tourists and foreign visitors, often requiring a Singapore mobile number and local credit card for registration and use. Users are consistently frustrated by non-real-time updates for card balances and transactions, as well as the inability to easily check balances without being prompted to top up. Numerous updates have led to app instability, including crashes, slow performance, and the malfunction or removal of key features like claim submissions and previous fare tracking capabilities, particularly in the transition from EZ-Link to the SimplyGo system. While a few users find it generally useful for basic functions like topping up and accessing travel guides, the overall experience is perceived as frustrating and unreliable.

Common Themes

Top-up & Payment(1)
General Utility(1)

About the app

Everything you need to know about SimplyGo.

Description

The all-in-one SimplyGo app now has key features integrated from the EZ-Link app – convenient for your travel card-related and lifestyle needs. By adding your contactless bank card and/or travel cards to the SimplyGo app, you can now access a variety of services, including: • View travel history and payment transactions on the go • Apply and activate auto top-ups for EZ-Link and Concession cards • Apply or replace Concession cards, or purchase Monthly Concession Pass for SimplyGo Concession cards • Apply for the Motoring service for your ERP and carpark charges – no need for a card in the IU/On-Board Unit (OBU) anymore! • Submit a travel claim and track its status • Block lost EZ-Link cards anytime and recover the remaining value • Use your Wallet to make purchases locally and overseas Experience the full suite of services today by downloading the SimplyGo app – Make every trip a seamless journey! Terms and conditions apply

Latest Version

9.19.0

Size

175.9 MB

First Released

Jul 10, 2013

Ready to Navigate Singapore Like a Pro?

Join over 1 million savvy travelers. Download SimplyGo now to skip the kiosk lines, link your cards, and experience a frictionless, digital-first journey across the Lion City.

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FAQ

Frequently Asked Questions

Everything you need to know about SimplyGo

What is the SimplyGo app?

The SimplyGo app is an all-in-one transit app that integrates key features from the EZ-Link app. It manages travel card services, transactions, and offers lifestyle needs solutions.

Can I view my travel history and transactions in SimplyGo?

Yes, the SimplyGo app allows users to conveniently view their complete travel history and payment transactions on the go.

How do I activate auto top-up for my travel cards with SimplyGo?

Users can apply and activate auto top-ups for both EZ-Link and Concession cards directly through the SimplyGo app's interface.

Can I apply for a new Concession card using the SimplyGo app?

Yes, the SimplyGo app allows users to apply for or replace Concession cards, and also purchase Monthly Concession Passes for SimplyGo Concession cards.

Does the SimplyGo app support ERP and carpark charges?

Yes, SimplyGo offers a Motoring service application for managing ERP and carpark charges. This eliminates the need for a physical card in the In-Vehicle Unit.

How can I top up my EZ-Link card in the SimplyGo app?

The SimplyGo app provides a dedicated function to top up EZ-Link cards. Users can view their balance and choose specific top-up amounts.

Can I block a lost EZ-Link card through the SimplyGo app?

Yes, the SimplyGo app enables users to block a lost EZ-Link card at any time and recover the remaining value securely.