Publisher
Category
TravelDownloads
1M+User Rating
Total Ratings
25K+Locales
6Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Your phone is the key. Bypass the rental desk entirely—simply locate your car, unlock it via the app, and hit the road 24/7.
Say goodbye to 'or similar.' Drive the exact Mercedes or Tesla you selected, delivered in pristine condition every single time.
The ultimate luxury for city dwellers. Have your car delivered to and picked up from your address for a truly frictionless escape.
Trusted by 1M+ people who love this app.
"Living in Manhattan, renting a car used to be a nightmare of long queues and paperwork. With Virtuo, I just booked a Mercedes on the app and it was delivered right to my door. Unlocking it with my phone felt like magic. It is the ultimate experience for anyone who values their time."
"I love that I can skip the rental desk entirely. I use Virtuo for all my weekend escapes; the cars are always spotless, premium, and ready when I am. Being able to unlock a Tesla with just my phone 24/7 is a total game changer for my spontaneous trips."
Insights from user reviews.
Sentiment Score
Summary
Virtuo receives highly polarized feedback, with many users appreciating its seamless app experience, digital key system, and convenient car delivery as a modern alternative to traditional rental services. However, a significant number of reviews highlight frustrating issues such as frequent app crashes, unresponsive customer support, and unexpected excessive fees for fuel and administration. Users also report problems with car quality, including mechanical failures and cleanliness, alongside a general perception of service decline. These issues have led some users to accuse the service of being a scam and recommend avoiding it.
Common Themes
Everything you need to know about Virtuo: hassle-free car rental.
Description
Latest Version
5.2.13
Size
184.0 MB
First Released
Mar 7, 2016
Everything you need to know about Virtuo: hassle-free car rental
Virtuo allows users to book a car via the app, unlock it with their phone, and drive. It eliminates physical keys, counter queues, and paperwork for a seamless experience.
Virtuo offers a selection of premium cars. In the UK, you can rent models like the Mercedes A-Class or GLA. In France, additional models such as BMW or Tesla are available.
Virtuo car rental is available in major cities across the UK, France, Germany, Spain, Italy, and Portugal. The service plans to expand to more cities and countries.
Yes, Virtuo provides a car delivery option for a Mercedes. This service is available in London zones 1-3, Paris, Lyon, Barcelona, Madrid, Berlin, and Milan.
Yes, Virtuo allows users to add up to four additional drivers free of charge. This feature enables sharing the driving experience during a trip.
You can sign up for Virtuo in minutes through the app. The process involves uploading your driver's license and a selfie, eliminating the need for airport or office visits.
Virtuo cars come equipped with state-of-the-art technology including Apple CarPlay, GPS, Bluetooth, a rear view camera, and cruise control, all managed via the application.
Virtuo allows free modification or cancellation of rentals up to 3 hours before the start time. For rentals at an airport, the free cancellation window is 24 hours.
The cost of renting a Virtuo car varies, but a Mercedes A-Class or Volkswagen Polo, for instance, costs £66 per day, totaling £330 for a five-day rental in Marble Arch.
Yes, Virtuo offers electric vehicles including the Tesla Model 3. Car models available can vary by location, with Tesla models specifically mentioned for France.
In the UK, Virtuo rentals, such as a Mercedes A-Class or GLA, include a generous 150 miles per day. Users can add extra mileage through the app if needed.
Yes, Virtuo provides 24/7 customer assistance through its help center. A dedicated customer service team is available to address any issues.
Virtuo features stress-free, AI-powered damage reporting through the app. Users can report incidents and view incoming inventory details with visual references.
Yes, Virtuo offers the option to add a baby seat when confirming a booking. This caters to families traveling with young children.
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