Yas Island: Your Digital Concierge to Extraordinary Adventures

Experience the future of travel with your personal navigator. Unlock seamless biometric entry, personalized itineraries, and real-time updates for a world-class vacation tailored specifically to you.

Travel & Lifestyle Services ›

Publisher

MIRAL L.L.C.

Your Island Adventure, Visualized

Discover the interface used by 309K+ users.

Yas Island mobile app interface showing a welcome message, exclusive packages, and FacePass biometric entry feature.

Yas Island mobile app interface on a smartphone with the tagline Explore with Ease

Yas Island app interface showing personalized tickets and passes for theme parks and arenas.

Yas Island Abu Dhabi app download screen with FacePass entry and skip queue features

Yas Island mobile app MyPass dashboard featuring account management and FacePass biometric entry options

Your Personal Concierge to World-Class Adventures

The tools that make this app stand out, trusted by 309K+ users.

✨

Tailored Recommendations

Skip the clutter with AI-driven suggestions. Receive curated picks for dining, attractions, and events based on your specific travel style and preferences.

👤

Frictionless Entry with FacePass

Experience the ultimate in convenience. Use cutting-edge facial recognition for contactless entry and secure payments across theme parks and attractions.

🗺️

Smart Island Navigator

Maximize your vacation time with the Yas Guide. Access ready-made itineraries, live weather alerts, and an interactive map to find every hidden gem.

Loved by users worldwide

Trusted by 309K+ people who love this app.

"The Yas Island app turned our family trip into a seamless adventure. Between the MyPass facial recognition and the personalized itineraries, we spent less time planning and more time enjoying the parks. It’s like having a high-end concierge right in your pocket!"

Sarah Jenkins

"Absolutely essential for anyone visiting the island. I loved how the app suggested events based on my interests—found some incredible dining spots I would have missed otherwise. The real-time updates and interactive map made navigating the island effortless."

Mark Thompson

Review Analysis

Insights from user reviews.

Sentiment Score

14%

Negative

Summary

User feedback for this app is overwhelmingly negative, with many reporting critical issues that severely hinder usability. Common complaints include persistent login and account creation failures, non-functional Face Pass features, and difficulties with ticket management such as transfer and display. The app is frequently described as buggy, outdated, and unreliable, often presenting technical glitches like white screens or failing after updates. Conversely, a small number of users found the app to work as intended, successfully creating accounts and adding tickets, and noted benefits like meal discounts through Face Pass.

Common Themes

Overall App Experience(3)

Ticket Management(1)

App Simplicity(1)

Account Functionality(1)

Face Pass Benefits(1)

About the app

Everything you need to know about Yas Island.

Description

With a destination like nowhere else, you need an app to match! The newly redesigned Yas Island App is your ultimate guide to record-breaking experiences, world-class attractions, and extraordinary adventures on Yas Island. Our app is structured to understand you and your preferences. Based on your personal settings, the app will present you with recommendations tailored to your priorities, making it super easy for you to choose exactly what you would love to do on Yas Island. It turns the amazing collection of epic activities on Yas Island Abu Dhabi into a seamlessly connected experience for you. Think of the app as your navigator to all the island has to offer, a concierge who curates the right experiences for you, a time manager who helps you make the most of your most precious resource. Here’s a quick look at how this app makes your Yas Island experience effortlessly enjoyable: • Available in two different languages: English and Arabic • Discover activities and attractions that match your interests, based on your previous choices • Make the most out of your stay on the island with shortlists and itineraries through ‘Yas Guide’ • Personalize your experience and enjoy the best possible visit • Preview full listings of hotels and select from world-class properties based on what’s best for you • Get updates on events and activities through the ‘What’s On’ feature • Receive weather notifications so you can adapt your travel plans for the day • Comprehensive guide around the island through our ‘Places’ option, complete with a map format • Get notified of relevant offers and promotions based on your preferences • Chat with us instantly within the app for additional support • Unlock experiences across Yas Theme Parks and other attractions using MyPass, a cutting-edge technology utilizing facial recognition and other contactless methods for entry and payment A place like nowhere else with even more to discover – we cannot wait to welcome you to Yas Island! Love the app? Rate us! Your feedback helps us improve your experience. Have a question? Tap Contact Us in the Yas Island App or visit https://www.yasisland.ae/en/support/contactus Some features in this app will require the processing of personal and sensitive data including biometric information (FacePass). In order for us to provide access to some features which require processing of certain types of personal data (biometric information), we will require your explicit consent, or the explicit consent of a parent or legal guardian if you are under the age of 18 or a person of determination. Purchases cannot be made through the app but you must be 18 years or older to add a debit or credit card. Further information can be found in our Terms and Conditions and Privacy Policy at the webpages provided below. Terms and Conditions: https://www.yasisland.ae/en/support/terms-and-conditions Privacy Policy: https://www.yasisland.ae/en/support/legal Learn more about the Yas Island App: https://www.yasisland.ae/en/support/mobile-app

Latest Version

5.0.46

Size

110.9 MB

First Released

Oct 6, 2016

Unlock Your Premium Yas Island Experience

Download your personal digital concierge to curate custom itineraries, enjoy contactless entry with MyPass technology, and navigate world-class attractions with total ease.

FAQ

Frequently Asked Questions

Everything you need to know about Yas Island

What is the Yas Island App?

The Yas Island App is a redesigned digital guide for experiences, attractions, and adventures on Yas Island. It provides personalized recommendations and navigation.

What languages are supported by the Yas Island App?

The Yas Island App supports English and Arabic languages. Users can select their preferred language within the application settings for a tailored experience.

Does the Yas Island App offer personalized recommendations for activities?

Yes, the Yas Island App offers personalized recommendations. It understands user preferences and tailors suggestions for activities and attractions based on personal settings.

What is the purpose of the 'Yas Guide' feature in the Yas Island App?

The 'Yas Guide' feature in the Yas Island App enables users to create shortlists and itineraries. This helps users plan and maximize their stay on Yas Island.

How does the Yas Island App provide event information?

The Yas Island App provides event and activity information through its 'What’s On' feature. Users receive updates on current happenings on the island.

What is MyPass in the Yas Island App?

MyPass is a technology within the Yas Island App that uses facial recognition and other contactless methods. It enables seamless entry and payment at Yas Theme Parks and attractions.

Does the Yas Island App collect biometric data?

Yes, the Yas Island App processes biometric information for features like FacePass. Explicit user consent is required for the collection and processing of this sensitive personal data.

Can users make direct purchases within the Yas Island App?

No, users cannot make direct purchases through the Yas Island App. However, users aged 18 or older can add debit or credit cards for specific functionalities.

How does the Yas Island App facilitate park entry?

The Yas Island App facilitates park entry by allowing users to link their tickets. This feature enables them to skip entry queues and use contactless access methods at attractions.

Does the Yas Island App offer information about hotels on Yas Island?

Yes, the Yas Island App offers comprehensive information about hotels. Users can preview full listings and select world-class properties based on their personal preferences.

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