Canada Post: Your Essential Bridge for Seamless Cross-Border Deliveries

Track packages in real-time, pay duties with a tap, and bridge the gap between Canada and the USA. Whether you are a frequent shopper, an expat, or a small business owner, we make international shipping feel local.

Lifestyle & Utility ›

Publisher

Canada Post Corporation

A Glimpse into Smarter Shipping

Discover the interface used by 2M+ users.

Canada Post mobile app home screen showing a package in transit with expected delivery date and tracking number

Canada Post app interface showing the MyMail feature with a list of incoming mail and packages out for delivery

Canada Post mobile app interface showing a list of tracked packages with status updates and duty payment options.

Canada Post app interface showing a map with post office locations and FlexDelivery addresses.

Canada Post mobile app screen showing a duty and tax payment notification for an international shipment.

Canada Post app intro screen featuring MyMail and package tracking services

Master Your Cross-Border Shipments

The tools that make this app stand out, trusted by 2M+ users.

📦

End-to-End Visibility

Avoid tracking "black holes" with direct updates from the source, from the moment it is scanned until it crosses the border.

💳

Digital Duty Payments

Settle customs fees instantly using Apple Pay or Google Pay, ensuring your packages spend less time in transit and more time at your door.

🛡️

Secure Cross-Border Proof

Whether you are a seasonal resident or an entrepreneur, get real-time alerts and photo confirmation for every successful international delivery.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"As a small business owner who frequently sources materials from Canadian artisans, this app is a total game-changer. Being able to pay duties instantly with Apple Pay and track my international shipments without the 'black hole' period at the border has saved me hours of stress."

Sarah Jenkins

"Spending my winters in Florida means I need a reliable way to manage my mail from afar. The FlexDelivery feature and real-time push notifications keep me updated on every delivery, and the photo confirmation gives me peace of mind that my packages arrived safely."

Michael Ross

Review Analysis

Insights from user reviews.

Sentiment Score

17%

Negative

Summary

The Canada Post mobile app has garnered overwhelmingly negative feedback, largely attributed to recent updates in late 2025 that have significantly degraded its functionality, particularly on iPad devices. Users frequently report the removal of essential features like automatic shipment updates, "My Mail" letter previews, and general account access, leaving only basic package tracking. This widespread reduction in features, combined with persistent bugs, login issues, and random sign-outs, has led many to label the app as "useless" or "gutted." While a small number of users appreciate the app for its core package tracking and overall usefulness, these positive sentiments are overshadowed by frustrations with the app's reliability and the broader service issues of Canada Post, including delivery delays and inadequate customer support.

Common Themes

Removed Features & iPad App Issues(11)

Canada Post Service Reliability(11)

App Performance & Bugs(8)

Package Tracking(6)

Mail Forwarding Issues(3)

Customer Support(1)

About the app

Everything you need to know about Canada Post.

Description

Whether you’re tracking a package, checking what’s coming to your doorstep or paying duties and taxes with a tap, it makes it all quick and easy. Here is what you can do on the iPhone app: • Track packages in an instant. Just scan the barcode, no typing required. • See what mail is on the way. Get daily updates with MyMail. • Pay duties and taxes. Use Apple Pay®, Google Pay™ or a credit card for fast, secure payments and other self-serve options. • Never miss a delivery. Receive real-time alerts via push, text or email. • Got a question? Our virtual assistant is ready to help, anytime. • Find what you need fast. Look up nearby post offices, shipping rates or postal codes in seconds. • Simplify international shipping. Complete mandatory customs forms online with ease. • Pick up at your convenience. Choose the post office that works for you with FlexDelivery™. • Confirm delivery. Get photo confirmation when your package is delivered. • Access your business card instantly. Scan and save your Solutions for Small Business™ card. • Make it your own. Customize delivery preferences. • Returns made easier. Start a return by scanning your prepaid label with Self Scan. Questions or suggestions? Share your feedback by leaving a review or contact us at mobile.apps@canadapost.ca Download the Canada Post app now and experience a smarter way to manage your mail!

Latest Version

11.4.4

Size

138.6 MB

First Released

Nov 10, 2010

Take the Guesswork Out of Cross-Border Shipping

Join over 2 million users managing international deliveries with ease. Track parcels in real-time, pay duties securely, and bridge the gap between Canada and the USA instantly.

FAQ

Frequently Asked Questions

Everything you need to know about Canada Post

How do I track a package using the Canada Post app?

The Canada Post app allows users to track packages instantly. Users can scan the barcode on their package, eliminating the need for manual typing. The app displays transit status, expected delivery dates, and tracking numbers.

Can I pay duties and taxes through the Canada Post app?

Yes, the Canada Post app enables users to pay duties and taxes directly. It supports Apple Pay®, Google Pay™, and credit card payments for fast and secure transactions. The app displays the amount owed.

What is MyMail in the Canada Post app?

MyMail is a feature in the Canada Post app that provides daily updates on incoming mail. It allows users to see what mail is currently on the way to their address, including items from various senders.

Does the Canada Post app provide delivery alerts?

Yes, the Canada Post app provides real-time delivery alerts. Users can receive these notifications via push notifications, text messages, or email, ensuring they never miss a delivery.

How can I find a post office using the Canada Post app?

Users can find nearby post offices quickly using the Canada Post app. The app features a search function to look up locations, shipping rates, or postal codes in seconds, often displayed on a map.

Can I customize delivery preferences with the Canada Post app?

Yes, users can customize their delivery preferences directly within the Canada Post app. This feature allows for personalized management of package deliveries.

Does the Canada Post app offer photo confirmation for deliveries?

Yes, the Canada Post app provides photo confirmation when a package is delivered. This feature helps users verify successful deliveries visually.

What payment methods are accepted for duties and taxes in the Canada Post app?

The Canada Post app accepts Apple Pay®, Google Pay™, and credit cards for paying duties and taxes. These options ensure fast and secure transactions for users.

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