China Southern Airlines: 아시아 및 그 너머를 위한 프리미엄 관문

요약

The app receives overwhelmingly negative feedback, primarily due to a persistent and frustrating language barrier, as it is almost exclusively in Chinese with no intuitive option to switch to English. Users also widely report critical issues with real-name authentication, often failing despite multiple attempts and methods, leading to login and booking access problems. Furthermore, the app is plagued by performance issues, including frequent crashes, lagging, and "system busy" errors, with some users reporting new bugs like crashes and changes to seat selection options specifically after recent updates. While a few users praised its convenience for basic ticket booking and meal selection, the overall experience is severely hampered by these fundamental usability and technical flaws, often exacerbated by unhelpful customer service.