E-Bilet
TC Devlet Demiryollari Tasimacilik A.S. Genel Mudurlugu
Experience the ultimate way to explore Turkey. Secure your seats in seconds, skip the station lines, and enjoy seamless high-speed travel with the official TCDD app built for the modern traveler.
Publisher
Category
TravelDownloads
3M+User Rating
Total Ratings
147K+Locales
2Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Book tickets in seconds with our English-friendly interface. Get your e-ticket via SMS or email and head straight to the platform.
Travel in style on YHT lines. Connect to our onboard entertainment system for movies and games while enjoying the dining car.
Never feel lost. Access 24/7 official support via WhatsApp for instant solutions to your travel questions and itinerary changes.
Trusted by 3M+ people who love this app.
"Navigating travel in Turkey was a breeze thanks to E-Bilet. As an American traveler, I loved being able to book my high-speed rail tickets in English and avoid the long lines at the station. The seat selection feature and the instant SMS ticket delivery made the whole experience stress-free and professional."
"This app is essential for my yearly trips to visit family. I can book my YHT and regional train tickets last-minute with total confidence. The integrated WhatsApp support is incredibly responsive, and I love having my boarding pass directly on my phone. It makes traveling between cities like Istanbul and Konya so much more efficient."
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback from users. Key frustrations include widespread "TC ID verification failed" errors preventing registration and login, and frequent issues with the "My Tickets" section not displaying purchased tickets or causing the app to freeze. Users also report significant problems with the payment system, including unstable credit card processing, lack of support for foreign cards and Apple Pay, and the app failing to save payment information. Furthermore, recent updates are often criticized for worsening the user experience, introducing new bugs, causing data loss, and making navigation more complex, with some users on iOS 18.7 and iPhone 16 experiencing specific freezing issues in the 'My Tickets' section. Complaints about frequent train delays and high ticket prices, along with a specific concern about gender-specific seating options, further contribute to a poor overall sentiment.
Common Themes
Everything you need to know about E-Bilet.
Description
Latest Version
7.20
Size
62.1 MB
First Released
Sep 5, 2018
Skip the ticket lines and explore with confidence. Download the official E-Bilet app for instant high-speed rail bookings and 24/7 English support wherever you go.
Everything you need to know about E-Bilet
Yes, the E-Bilet app allows purchasing TCDD Taşımacılık train tickets online. Select your journey details like origin, destination, date, and passenger count. Then choose your seat, provide passenger information, and complete the secure payment with a bank or credit card.
TCDD Taşımacılık provides a 24/7 call center at 444 82 33 for general inquiries. For instant complaints and solutions, a WhatsApp line is available 24/7 at 0507 321 82 33, responding within 5-15 minutes.
Yes, it is mandatory to present a photo identification document when boarding a TCDD Taşımacılık train. This requirement ensures that the passenger information provided during the E-Bilet purchase matches the traveler.
The E-Bilet app provides three types of tickets for TCDD Taşımacılık YHT services: "Hesaplı Bilet" (Economical), "Standart Bilet" (Standard), and "Esnek Bilet" (Flexible). Each type has different change and refund rights.
Yes, dining cars are available on High-Speed Trains, Doğu Ekspresi, Güney-Vangölü, İzmir Mavi, and Konya Mavi Trains. Passengers can fulfill their food and beverage needs in these dedicated wagons during their TCDD Taşımacılık journey.
TCDD Taşımacılık YHT trains offer an entertainment system. Passengers can access various content like movies, music, e-books, and games through seat-back screens or by connecting their personal laptops, tablets, or mobile phones.
Yes, travel on TCDD Taşımacılık trains is secured. Compensation is provided, within legal frameworks, for passenger fatalities, injuries, and damages to personal belongings that occur during train accidents.
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