Hik-Connect - for End user

Hik-Connect - for End user

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Logo of Hik-Connect - for End user

Hik-Connect: Total Security and Remote Monitoring at Your Fingertips

Stay connected to your home or business with real-time video, instant motion alerts, and global access to your Hikvision cameras for total peace of mind.

Publisher

Hangzhou Hikvision Digital Technology Co., Ltd.

Category

Photo & Video

Downloads

32M+

User Rating

4.7/5

Total Ratings

1M+

Locales

39

Security at a Glance

Discover the interface used by 32M+ users.

A smartphone displaying the live view of an office security camera within the Hik-Connect app interface

A smartphone displaying the live view of an office security camera within the Hik-Connect app interface

A mobile interface of the Hik-Connect app showing the video playback feature with a color-coded timeline and recorded security footage of a building courtyard.

A mobile interface of the Hik-Connect app showing the video playback feature with a color-coded timeline and recorded security footage of a building courtyard.

Hik-Connect app interface showing access control and intercom live view with activity logs.

Hik-Connect app interface showing access control and intercom live view with activity logs.

Hik-Connect app interface showing a list of motion detection security alerts with thumbnails and timestamps on a smartphone

Hik-Connect app interface showing a list of motion detection security alerts with thumbnails and timestamps on a smartphone

A smartphone showing the Hik-Connect video intercom interface with a delivery person at the door

A smartphone showing the Hik-Connect video intercom interface with a delivery person at the door

Hik-Connect app dashboard showing the AX PRO alarm system status for different home areas

Hik-Connect app dashboard showing the AX PRO alarm system status for different home areas

Hik-Connect app interface showing AcuSeek AI powered smart search for security video playback

Hik-Connect app interface showing AcuSeek AI powered smart search for security video playback

Dashboard of Hik-Connect app displaying home security control options including Away Disarm Stay and Panic modes

Dashboard of Hik-Connect app displaying home security control options including Away Disarm Stay and Panic modes

Total Control Over Your Security

The tools that make this app stand out, trusted by 32M+ users.

📹

Real-Time Global Monitoring

Stream high-definition live video from your cameras to your device anywhere in the world, ensuring you always have an eye on what matters most.

🔔

Instant Activity Notifications

Receive immediate push alerts the moment motion is detected on your property, allowing you to react to potential security events in real-time.

Smart Video Playback

Effortlessly search and review recorded footage to verify incidents or revisit important milestones with an intuitive and easy-to-use timeline.

Loved by users worldwide

Trusted by 32M+ people who love this app.

"

"Managing multiple retail locations used to be a headache, but Hik-Connect makes it effortless. The real-time monitoring is lag-free, and I can quickly search through recorded footage if an incident occurs. It's an essential tool for my daily operations."

David Chen, Franchise Owner
"

"The peace of mind this app provides is priceless. I receive instant notifications the moment a delivery arrives or if there is movement near my front door. The interface is intuitive, and the video quality is crystal clear even when I am on mobile data."

Elena Martinez, Homeowner

Review Analysis

Insights from user reviews.

Sentiment Score

20%
Negative

Summary

The Hik-Connect app receives overwhelmingly negative feedback from users, primarily due to severe stability and performance issues following recent updates. Many users report problems with the app freezing, crashing, or becoming completely unusable, particularly on iOS and iPad devices. Core functionalities like live view and playback are frequently slow to load, laggy, or fail to work, preventing access to critical recordings. While some users appreciate the ease of device setup and occasional smooth performance, widespread issues with notifications, device connectivity, and general unreliability necessitate urgent developer attention.

Common Themes

Overall Satisfaction(2)
Device Setup(1)
Live View Quality(1)
Playback Functionality(1)
Bug Fixes(1)
Security & Reliability(1)

About the app

Everything you need to know about Hik-Connect - for End user.

Description

The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function. It allows you to live view your cameras remotely. All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. It also allows you to play back recorded video to search every milestone of your life. When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app. Key Features: 1. Real-time monitoring 2. Video playback 3. Motion detection alarm notification

Latest Version

6.10.992

Size

348.4 MB

First Released

Mar 9, 2016

Secure Your World, Wherever You Go

Join over 32 million users who trust Hik-Connect for professional-grade monitoring. Download now to keep your home and business at your fingertips.

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FAQ

Frequently Asked Questions

Everything you need to know about Hik-Connect - for End user

What is the Hik-Connect app?

The Hik-Connect app works with Hikvision DVRs, NVRs, and IP cameras that support Cloud P2P. It provides remote live viewing, video playback, and instant motion detection alarm notifications for users.

Can I view my security cameras remotely with Hik-Connect?

Yes, the Hik-Connect app allows users to live view their Hikvision cameras remotely from anywhere globally after creating an account and adding their devices.

Does the Hik-Connect app support video playback?

Yes, the Hik-Connect app allows users to play back recorded video. This feature helps in reviewing past events and specific milestones captured by connected Hikvision devices.

How does Hik-Connect notify users of motion detection?

The Hik-Connect app sends instant message notifications to the user's device when a motion detection alarm is triggered on their connected Hikvision DVRs, NVRs, or IP cameras.

What devices are compatible with the Hik-Connect app?

The Hik-Connect app is compatible with Hikvision series DVRs, NVRs, and IP cameras that support the Cloud P2P function for seamless remote access and monitoring.

Can Hik-Connect manage access control systems?

Yes, the Hik-Connect app includes access control capabilities, allowing users to manage intercom functions like opening or closing doors and reviewing access logs.

Does Hik-Connect offer smart search features?

Yes, the Hik-Connect app features "Intellect" with Hik AcuSeek, enabling users to search for specific targets like persons, vehicles, or non-motorized vehicles based on defining features.

Can Hik-Connect control an alarm system?

Yes, the Hik-Connect app provides an "Alarm System" interface, allowing users to manage and monitor different areas of their security setup, such as arming or disarming.