Soum | سـوم
Join millions of savvy users on the most secure platform for buying and selling. Enjoy market-backed valuations, flexible installments, and guaranteed door-to-door delivery with every transaction.
Publisher
Category
ShoppingDownloads
3M+User Rating
Total Ratings
25K+Locales
1Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Shop with 100% peace of mind. We verify that every product matches its description, or you get a full refund—no questions asked.
Get the best value by naming your price through our bidding system, or opt for instant purchase to secure your items immediately.
Sell smarter, not harder. Use our built-in tool to assess real market prices and find out exactly how fast your items will sell.
Trusted by 3M+ people who love this app.
"I’ve tried many selling apps, but Soum’s evaluation tool is a game-changer. It helped me price my device perfectly, and the doorstep pickup made the whole process effortless. Highly recommended for anyone looking for a secure way to sell in the region."
"Winning a bid on Soum felt amazing! I was worried about buying used electronics online, but their guarantee gave me complete peace of mind. The item arrived at my door quickly and was exactly as described. Finally, a marketplace I can actually trust."
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback from users, primarily due to numerous issues across its services. Customers frequently report significant delays in processes like device inspection, shipping, and especially refunds, with many complaining about not receiving their money or devices back for extended periods. Furthermore, there are widespread concerns regarding deceptive pricing practices, devices not matching descriptions, and allegations of fraud, compounded by poor and unresponsive customer support. While a few users praise specific aspects such as transaction safety, process speed, device condition, and sometimes customer support or pricing, these positive aspects are largely overshadowed by the extensive negative experiences.
Common Themes
Everything you need to know about Soum | سـوم.
Description
Latest Version
3.4.43
Size
126.9 MB
First Released
Oct 5, 2021
Join 3 million+ users on the most trusted marketplace for the MENA community. Download Soum now for secure bidding, expert valuation, and seamless door-to-door delivery.
Everything you need to know about Soum | سـوم
Soum is an electronic platform for secure and easy buying and selling of new and used products, including cars and electronics, across the Middle East and North Africa. It ensures product matching and offers home delivery.
Yes, Soum guarantees that products match displayed specifications. If discrepancies occur, users can request a refund. Many used items on Soum also come with a 12-month warranty.
Soum provides a free return policy, allowing users to return products within 10 days of purchase if they find any discrepancies or if the item doesn't meet expectations.
Soum offers a wide range of new and used products. This includes categories like cars, electronics (e.g., phones, smartwatches, AirPods, PlayStation), and many other items listed by various sellers.
Soum provides flexible payment methods, including Apple Pay, Visa, Mada, and stc pay. Users can also choose deferred payment options like installments through Tamara, Tabby, or Madfu.
Yes, Soum allows users to list and sell their products to millions of customers in the MENA region. The platform offers tools to assess product market value and covers basic costs.
Soum provides an evaluation tool for sellers to assess products and determine their current market price. This tool helps set competitive pricing and estimate the potential selling duration.
Yes, Soum inspects devices before delivery to ensure quality. For cars, a detailed inspection covering over 200 points is performed, ensuring verified and guaranteed condition.
Soum offers fast delivery services. Products ordered today can be delivered as early as the next day, ensuring that items arrive directly at the user's doorstep efficiently.
Yes, Soum provides a free one-year warranty on cars purchased through its platform, or up to 20,000 kilometers, whichever limit is reached first.
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