多点-买超市水果生鲜最快30分钟新鲜到家
精选万千超市好物，从新鲜果蔬到日用百货。极速配送与品质保障，让您跨越时区与国界，一键为国内亲友送去最贴心的关怀与便利。
Publisher
Category
Food & DrinkDownloads
18M+User Rating
Total Ratings
87K+Locales
1Discover the interface used by 18M+ users.
The tools that make this app stand out, trusted by 18M+ users.
严选超市鲜果、肉蛋水产及民生必需品。最快30分钟新鲜到家，像亲手挑选一样放心。
专为海外华人打造的“物流桥梁”。远程为国内父母添置米面粮油，用每一份订单传递思念与关怀。
新人专享免邮与直播间限时秒杀，配合智能收银无需排队，让每一次购物都既体面又实惠。
Trusted by 18M+ people who love this app.
"As an expat living in Seattle, Dmall has become essential for me to take care of my parents in Beijing. I can order fresh fruit and daily essentials for them from thousands of miles away, and the 30-minute delivery is incredibly reliable. It gives me such peace of mind knowing they have high-quality groceries delivered right to their door."
"I frequently travel back to China for business, and the 'Smart Shopping' feature is a total game-changer. Being able to scan items and checkout on my phone means I never have to wait in long supermarket lines again. The quality of the fresh produce is always top-notch, and the live-stream deals help me find the best prices every time."
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback, primarily due to severe issues with delivery times, which are frequently reported as excessively slow and often delayed by several hours. Users widely criticize the customer service for being unresponsive, automated, and ineffective in resolving problems, especially concerning order cancellations, product quality, and refunds. Furthermore, the app itself is a major source of frustration, with numerous complaints about forced updates, compatibility problems on older devices, and general instability, rendering it unusable for many, alongside significant concerns about product quality, stock availability, and membership benefits.
Common Themes
Everything you need to know about 多点-买超市水果生鲜最快30分钟新鲜到家.
Description
Latest Version
6.7.5
Size
230.3 MB
First Released
Jun 25, 2015
Join over 18 million users caring for their families in China. Get fresh groceries, daily essentials, and exclusive rewards delivered in as little as 30 minutes.
Everything you need to know about 多点-买超市水果生鲜最快30分钟新鲜到家
多点 (Duodian) is an app that allows users to buy fresh fruits, vegetables, snacks, and daily necessities from supermarkets, with delivery as fast as 30 minutes to their homes.
多点 (Duodian) offers a rich selection of categories including fresh produce, meat, eggs, seafood, grains, oil, snacks, alcohol, convenient food, and home cleaning supplies.
Yes, 多点 (Duodian) delivers groceries rapidly. The app description and screenshots confirm that delivery is as fast as 30 minutes to the user's home.
Yes, 多点 (Duodian) provides special benefits for new users, such as exclusive first-order free shipping and special discounted prices.
多点 (Duodian) ensures a convenient checkout by offering mobile self-checkout, self-service cashier checkout, and smart shopping cart checkout, completing transactions in as fast as 3 seconds.
多点 (Duodian) currently serves multiple cities including Beijing, Shanghai, Hangzhou, Wuhan, Tianjin, Chongqing, and Shenzhen, with plans for expansion to more urban areas.
Yes, users can track their orders within the 多点 (Duodian) app. Screenshot #5 displays a map with the delivery person's location and estimated delivery time.
Yes, 多点 (Duodian) offers an 'Exclusive Member' program. Screenshot #4 shows benefits such as exclusive delivery, customer service, and monthly points for members.
Yes, 多点 (Duodian) features flash sale activities, as indicated by the '限时秒杀' section on Screenshot #1 and the dedicated '秒杀活动' page in Screenshot #2, offering discounted products.
Yes, 多点 (Duodian) guarantees both product quality and affordable prices. The app selects quality brands and offers competitive pricing for supermarket goods.
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