ACS Mobile App: Your Seamless Bridge to Greece and Cyprus

Track shipments in real-time, manage international deliveries, and access the largest courier network in Greece from your pocket. Experience reliable shipping with the trusted leader in Mediterranean logistics.

Publisher

ACS S.A.

Your Shipments, Visualized

Discover the interface used by 382K+ users.

ACS Mobile App interface displayed on a smartphone screen showing package tracking and courier services.

ACS Mobile App dashboard showing features like shipment tracking, digital assistant, point locator, and member card.

Screenshot of the ACS Mobile App showing the digital member card with a QR code for shipping discounts

Smartphone screen showing the ACS Mobile App online pick-up feature with a map interface for selecting a location

The ACS Mobile App ReDirect screen showing options to choose a pick up point or change delivery date and time.

Screenshot of the ACS Mobile App ACiStant digital assistant interface showing help options like track and trace and point locator

Seamlessly Bridge the Distance Between the USA and Greece

The tools that make this app stand out, trusted by 382K+ users.

📦

Real-Time Tracking & Notifications

Eliminate logistics anxiety with instant updates. Track your package from the moment it leaves the US until it reaches its destination in Greece, Cyprus, or Albania.

📱

Remote Shipment Management

Manage deliveries from 5,000 miles away. Change delivery dates, select new pick-up points, or schedule an e-Call courier for your family back home with a single tap.

🏷️

Exclusive Member Discounts

Save on international shipping costs. Access your digital ACS Member card within the app to unlock exclusive rates and rewards for your cross-border shipments.

Loved by users worldwide

Trusted by 382K+ people who love this app.

"Managing my boutique’s imports from Athens used to be a logistical headache. With the ACS app, I get real-time tracking that is actually accurate across time zones. The ACiStant tool saved me so much time when I needed to quickly update a delivery location for my supplier. It is an essential tool for my business."

Elena Papas

"Living in New York, I frequently send packages to my family in Thessaloniki. This app makes the whole process seamless. I love using the digital member card for discounts, and the e-Call Courier feature is incredibly convenient for my busy schedule. It is the best way to stay connected to home."

George Constantinou

Review Analysis

Insights from user reviews.

Sentiment Score

18%

Negative

Summary

The app receives predominantly negative feedback from users, with frequent complaints about instability, including crashes during locker operations and general unresponsiveness, alongside an outdated and unintuitive user interface. Many users describe the application as "useless" or "terrible" and express frustration with issues like login difficulties, inaccurate tracking, and the requirement to download the app for parcel retrieval. While a minority of users praise its speed, reliability, and helpfulness, there are specific reports of the app not opening on iOS 26 and displaying blank screens on iPhone 15 Pro Max, further contributing to a poor user experience.

Common Themes

Overall Satisfaction(7)

App Stability(4)

User Interface & Usability(3)

Courier Service Integration(3)

Tracking Functionality(1)

About the app

Everything you need to know about ACS Mobile App.

Description

Now with the new ACS Mobile App, all you need to know about your shipments is a T-APP away! - Get real-time notifications of your shipment progress - Manage all your shipments / pick-ups in one place, with the option of selecting new delivery date or new pick-up point - Inform digitally the nearest ACS store, so that the courier can pick up your shipments from your place at your own time (e-Call Courier) - Find the nearest ACS service point - Find out about the cost and delivery time of each shipment - Contact our digital assistant (ACiStant) in order to answer any questions you may have about your shipments - Scan the Barcode of your digital ACS Member card, to receive discounts on your shipments - Receive real-time updates on any operation issues of our network stores. ACS: Anything, anywhere. ACS Postal Services S.M.S.A., a subsidiary of Quest Group, operating in the Greek market since 1981, is the leading courier company in the domestic postal marketplace, handling over 60 million shipments (courier and post) annually. The company has the largest independent courier network in Greece, with more than 600 service points (in Greece, Cyprus, Albania and Bulgaria) and over 3,000 skilled employees, and has developed the most advanced organization and know-how in its field. While offering over 40 years to businesses, e-shops and households across the country complete, reliable and quality services based on innovation and Customer Experience, the company differs significantly from other courier companies, as it makes continuous investments in innovative systems, infrastructure, automation and new innovative services and solutions, to better serve its customers and meet market needs. At the same time, ACS constantly aims to strengthen its social contribution, implementing large-scale CSR actions aimed at upgrading the quality of life of vulnerable groups and the wider community.

Latest Version

1.5.40

Size

27.5 MB

First Released

Jul 24, 2018

Take Control of Your Shipments to Greece and Cyprus

Join over 382,000 users and manage your international logistics with real-time tracking, member discounts, and seamless courier scheduling at your fingertips.

FAQ

Frequently Asked Questions

Everything you need to know about ACS Mobile App

What does the ACS Mobile App offer its users?

The ACS Mobile App provides comprehensive shipment management. Users can track packages, collect from lockers, schedule pick-ups, find service points, and access digital assistance for delivery options.

Can I pick up packages from an ACS Locker using the ACS Mobile App?

Yes, the ACS Mobile App enables easy package collection from ACS Lockers. Users press the "Pick-up from ACS Locker" button, eliminating the need for a PIN.

How does the ACS Mobile App assist with shipment tracking?

The ACS Mobile App provides real-time information on shipment progress. Users can also utilize the "ACiStant" digital assistant for "Track & Trace" functionalities directly within the app.

Does the ACS Mobile App allow scheduling home pick-ups for shipments?

Yes, the ACS Mobile App supports scheduling online pick-ups. Users digitally inform the nearest ACS store, allowing a courier to collect shipments from their location at a specified time.

Are there discounts available through the ACS Mobile App?

Yes, the ACS Mobile App offers discounts. Users can scan the barcode of their digital ACS Member card within the app to receive reduced rates on their shipments.

What features does ACiStant provide within the ACS Mobile App?

ACiStant is the ACS Mobile App's digital assistant. It answers shipment questions and allows users to select new delivery dates, choose different pick-up points, or opt for neighbor delivery.

How can I change delivery options using the ACS Mobile App?

The ACS Mobile App allows modifying delivery options. Through ACiStant, users can select a new delivery date, choose an alternative pick-up point, or redirect delivery to a neighbor's address.

Does the ACS Mobile App display shipment costs and transit times?

Yes, the ACS Mobile App provides direct information on shipment costs and delivery times. This feature helps users understand the pricing and transit duration for their parcels.

In which countries can the ACS Mobile App be used for courier services?

The ACS Mobile App supports courier services in Greece, Cyprus, Albania, and Bulgaria. ACS operates a network of over 600 service points across these countries.

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