Publisher
Category
BusinessDownloads
382K+User Rating
Total Ratings
500Locales
2Discover the interface used by 382K+ users.
The tools that make this app stand out, trusted by 382K+ users.
Eliminate logistics anxiety with instant updates. Track your package from the moment it leaves the US until it reaches its destination in Greece, Cyprus, or Albania.
Manage deliveries from 5,000 miles away. Change delivery dates, select new pick-up points, or schedule an e-Call courier for your family back home with a single tap.
Save on international shipping costs. Access your digital ACS Member card within the app to unlock exclusive rates and rewards for your cross-border shipments.
Trusted by 382K+ people who love this app.
"Managing my boutique’s imports from Athens used to be a logistical headache. With the ACS app, I get real-time tracking that is actually accurate across time zones. The ACiStant tool saved me so much time when I needed to quickly update a delivery location for my supplier. It is an essential tool for my business."
"Living in New York, I frequently send packages to my family in Thessaloniki. This app makes the whole process seamless. I love using the digital member card for discounts, and the e-Call Courier feature is incredibly convenient for my busy schedule. It is the best way to stay connected to home."
Insights from user reviews.
Sentiment Score
Summary
The app receives predominantly negative feedback from users, with frequent complaints about instability, including crashes during locker operations and general unresponsiveness, alongside an outdated and unintuitive user interface. Many users describe the application as "useless" or "terrible" and express frustration with issues like login difficulties, inaccurate tracking, and the requirement to download the app for parcel retrieval. While a minority of users praise its speed, reliability, and helpfulness, there are specific reports of the app not opening on iOS 26 and displaying blank screens on iPhone 15 Pro Max, further contributing to a poor user experience.
Common Themes
Everything you need to know about ACS Mobile App.
Description
Latest Version
1.5.40
Size
27.5 MB
First Released
Jul 24, 2018
Everything you need to know about ACS Mobile App
The ACS Mobile App provides comprehensive shipment management. Users can track packages, collect from lockers, schedule pick-ups, find service points, and access digital assistance for delivery options.
Yes, the ACS Mobile App enables easy package collection from ACS Lockers. Users press the "Pick-up from ACS Locker" button, eliminating the need for a PIN.
The ACS Mobile App provides real-time information on shipment progress. Users can also utilize the "ACiStant" digital assistant for "Track & Trace" functionalities directly within the app.
Yes, the ACS Mobile App supports scheduling online pick-ups. Users digitally inform the nearest ACS store, allowing a courier to collect shipments from their location at a specified time.
Yes, the ACS Mobile App offers discounts. Users can scan the barcode of their digital ACS Member card within the app to receive reduced rates on their shipments.
ACiStant is the ACS Mobile App's digital assistant. It answers shipment questions and allows users to select new delivery dates, choose different pick-up points, or opt for neighbor delivery.
The ACS Mobile App allows modifying delivery options. Through ACiStant, users can select a new delivery date, choose an alternative pick-up point, or redirect delivery to a neighbor's address.
Yes, the ACS Mobile App provides direct information on shipment costs and delivery times. This feature helps users understand the pricing and transit duration for their parcels.
The ACS Mobile App supports courier services in Greece, Cyprus, Albania, and Bulgaria. ACS operates a network of over 600 service points across these countries.
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