爱山东: Your Official One-Stop Gateway for Shandong Government Services

Name: 爱山东
Availability: InStock
Rating: 2.24 (9000 reviews)

Manage your social security, medical insurance, and digital IDs directly from the US. Bridge the distance to your hometown with 24/7 access to administrative essentials for you and your family in Shandong.

Government & Public Services ›

Publisher

Shandong Provincial Big Data Center

Your Hometown, Just a Tap Away

Discover the interface used by 6M+ users.

Screenshot of Ai Shandong app showing various citizen services like education and medical care

Splash screen for the Ai Shandong app version 5.0 upgrade featuring a white robot mascot and large blue number five

Ai Shandong app message screen showing official notifications for medical insurance and social security payments

Interface of the Ai Shandong mobile app highlighting efficient government services and administrative task management for Shandong residents.

Your Digital Bridge to Shandong Services

The tools that make this app stand out, trusted by 6M+ users.

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Remote Cross-Border Services

Apply for and manage social security, medical insurance, and administrative permits from the US without the need for international travel.

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Secure Digital Certificates

Keep your Resident Identity Card and medical insurance electronic certificates at your fingertips for instant, verified access.

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Family-Centric Management

Easily monitor and pay for benefits for your parents and family members in Shandong, ensuring their well-being from afar.

Loved by users worldwide

Trusted by 6M+ people who love this app.

"Since moving to California, managing my administrative affairs in Shandong used to be a headache. With the Ai Shandong app, I can handle my social security and digital identity verification right from my phone in San Jose. It saved me an expensive trip across the Pacific!"

Li Wei

"As someone living in New York with elderly parents in Jinan, this app is a lifesaver. I can easily check their medical insurance status and ensure their benefits are up to date. It is truly a one-stop shop that brings peace of mind to those of us living abroad."

Zhang Min

Review Analysis

Insights from user reviews.

Sentiment Score

30%

Negative

Summary

This mobile app receives largely negative feedback from users, primarily due to severe technical issues such as frequent freezing, crashing, and unresponsiveness, with specific complaints regarding login failures, data loss, and difficulties with online service features. Users also report poor user interface design and specific problems on iOS 16p and 17 series 26.0 devices. Despite these significant drawbacks, some users appreciate the app for its convenience in accessing government services, rich local information, and its potential to streamline official processes. Overall, while the app offers valuable functions, its current instability and usability issues severely hinder the user experience.

Common Themes

Convenience & Efficiency(8)

Government Service Access(8)

Information & Content(5)

User Interface(3)

Problem Solving(2)

About the app

Everything you need to know about 爱山东.

Description

“爱山东”APP是由山东省大数据局主办的政务服务平台，平台作为山东省委省政府全面优化营商环境，切实提升政务服务能力的重要载体，着眼于企业群众生产生活痛点，为企业群众提供多样性、多渠道、便利化服务，推动更多政务服务、便民服务、企业服务“掌上办”、“指尖办”，助力“数字强省”建设。作为山东省移动政务服务总入口，“爱山东”APP功能涵盖公安、社保、医保、教育、民政、市场监管等部门的热门高频业务及身份证、社保卡、医保电子凭证等常用电子证照。爱山东APP通过整合各级各部门分散建设的移动端政务资源，解决企业群众“办一件事下载一个APP”的困扰，让企业群众“打开手机都能办，打开手机随时办”，充分实现政务资源共享。 “爱山东”APP运用“互联网＋”政务思维，按照“全省一盘棋”布局统筹考虑，通过强化可信身份认证、数字共享、电子证照、缴费支付、物流寄递、智能客服等支撑能力建设,优化用户体验，着力打造“24小时不打烊服务”。 “爱山东”APP将持续提升政务服务水平，为高质量发展、高效能治理、高品质生活注入强劲动力，为数字强省建设发挥更大贡献。

Latest Version

5.3.1

Size

120.5 MB

First Released

Jan 29, 2016

Manage Your Shandong Affairs From Anywhere in the USA

Skip the travel and the paperwork. Join millions of users using the '爱山东' app to access official social security, digital IDs, and family benefits with one tap.

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