The essential digital bridge for travelers and expats. Connect your cards to pay like a local at millions of merchants and access a world of digital services in one app.
Publisher
Category
LifestyleDownloads
290M+User Rating
Total Ratings
1M+Locales
3Discover the interface used by 290M+ users.
The tools that make this app stand out, trusted by 290M+ users.
Pay seamlessly across China. Link your international credit cards or Chinese bank accounts to settle transactions at millions of merchants via QR codes.
Unlock a complete ecosystem of mini-programs. Book high-speed trains, hail a Didi, and access essential services without downloading multiple apps.
Manage assets, pay tuition, and stay connected. Alipay provides the secure, functional bridge you need for a truly global lifestyle.
Trusted by 290M+ people who love this app.
"As an international student living in the US, Alipay is my essential bridge to home. It makes managing my expenses and staying connected to digital services in China completely seamless. Whether I am sending support to family or preparing for my trips back, the app keeps everything organized in one place."
"I travel to Shanghai frequently for business and this app is an absolute lifesaver. Being able to link my US credit card allowed me to pay for everything from high-end dinners to quick taxi rides just like a local. It solved the payment friction I used to face and made my last trip incredibly stress-free."
Insights from user reviews.
Sentiment Score
Summary
The app generally receives very negative feedback, primarily due to numerous issues impacting user experience, particularly for international users. While some users find it highly useful for payments and travel within China, many encounter significant difficulties with account verification, unjustified bans, and complicated account deletion processes, especially from outside China. A major point of frustration is the app's poor customer service, which users describe as unhelpful, unresponsive, or difficult to communicate with. Additionally, users report various app performance problems, including high storage consumption, slow loading, cluttered interfaces, unwanted features, and compatibility issues, with some specifically noting freezing on iOS 17.1.2 and a lack of adaptation for iPhone Air's Dynamic Island.
Common Themes
Everything you need to know about Alipay - Simplify Your Life.
Description
Latest Version
10.8.26
Size
429.1 MB
First Released
Oct 15, 2009
Everything you need to know about Alipay - Simplify Your Life
Chinese users with a Chinese ID and bank account can use Alipay for online and in-person payments with merchants, including travel outside China.
Yes, foreign visitors to China can use Alipay by connecting their credit card. This enables payments with millions of merchants across the country.
No, Alipay is not designed or intended for use by foreign users in their home country or anywhere outside of China. Its focus is strictly within China.
Alipay is a leading open platform for payments and various digital services in China. It simplifies transactions for its users.
Foreign visitors in China connect their credit card to the Alipay app. This allows them to make payments across millions of merchants nationwide.
Yes, Alipay offers diverse digital services. These include transport, eSIM functionality, translation, and interactive features like Ant Forest and Ant Farm.
Yes, users can add a credit card to Alipay. Foreign visitors to China can specifically connect their credit card, as shown in Screenshot #1 with "Add Credit or Debit Card."
Yes, Alipay supports QR code payments. Screenshot #2 clearly shows a QR code and barcode for vendor payments, confirming the scan and pay functionality.
Yes, Alipay facilitates payment for public transport in China. Screenshot #3 illustrates a "Swipe code to take the metro" feature, enabling cashless travel.
Alipay provides 16-language translation services. Users can input text via typing, voice, or image recognition for immediate translation within the app.
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