AlipayHK
Experience the ultimate cross-border convenience. Pay for transport, settle utility bills, and shop at over 100,000 merchants with preferential exchange rates and seamless digital integration.
Publisher
Category
FinanceDownloads
9M+User Rating
Total Ratings
16K+Locales
3Discover the interface used by 9M+ users.
The tools that make this app stand out, trusted by 9M+ users.
Pay effortlessly at millions of merchants across Mainland China, Macao, and Japan with preferential exchange rates and zero hassle.
Navigate Hong Kong's MTR, buses, and ferries with a single QR code—no physical cards or top-up machines required upon your arrival.
Manage your Hong Kong utilities, government fees, and tuition from the US, ensuring your family and financial ties remain effortless.
Trusted by 9M+ people who love this app.
"As a frequent business traveler between New York and Hong Kong, this app is a life-saver. Being able to pay for the MTR and at local markets in Mainland China without worrying about exchange rates or carrying cash is incredible. It makes the transition between cities completely seamless."
"Managing my family's utility bills back in Hong Kong while living in San Francisco used to be a chore. Now, I can handle everything from electricity to tuition fees in seconds. Plus, the walking missions keep me motivated to stay active. It's truly a must-have super app."
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback, with users frequently reporting critical issues such as app crashes on various iOS versions (including iPhone 6 and iOS 12), black screens during payment scans, and general instability. Many users struggle with account management, experiencing difficulties with login, changing phone numbers, and identity verification, especially for non-Hong Kong residents, which often leads to account blockages or loss of funds. Furthermore, concerns are raised regarding unresponsive customer service, unexpected transaction fees, and poor cross-border compatibility, particularly when attempting to use the app for services like Taobao. Several users also expressed privacy concerns about the app requesting extensive permissions.
Common Themes
Everything you need to know about AlipayHK.
Description
Latest Version
7.4.3
Size
273.7 MB
First Released
May 24, 2017
Join 9 million users bridging the gap between the US and Asia. Be 'landing-ready' with MTR payments, preferential exchange rates, and easy HK bill management right from your phone.
Everything you need to know about AlipayHK
AlipayHK provides diverse mobile payment services, covering over 100,000 local merchants, online platforms, food delivery, and digital entertainment. It also supports cross-border payments in Chinese mainland, Macao, and Japan.
Yes, AlipayHK supports cross-border payments in the Chinese mainland, Macao, and popular shopping areas in Japan. Users also receive preferential exchange rates for these transactions.
AlipayHK accepts QR code payments for MTR, taxi, KMB, Citybus, NWFB, LWB, NLB, selected green minibuses, and ferry routes. Coverage will extend to Hong Kong Tramways.
Yes, AlipayHK offers a wide array of bill payment services. These include government bills, electricity, gas, mobile service, broadband service, pay television, and education center tuition fees.
Yes, AlipayHK users can earn A. Point by using the app for transactions. They can also collect different types of coupons and earn stamps on purchases.
Yes, AlipayHK includes a walking mission feature that is connected to Apple HealthKit. Users can complete these missions within the app.
Yes, AlipayHK is a licensed payment service provider. Its SVF License Number is SVF0004, which confirms its authorization for Stored Value Facilities.
AlipayHK facilitates public transport payments using QR codes. It was the first mobile wallet to introduce QR code payment across the MTR network. Users scan the QR code to pay for their journey.
AlipayHK provides various deals and coupons, including exclusive offers for Chinese mainland and Macao. Users can find transport rewards and other lifestyle discounts within the app.
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