中國信託行動銀行

中國信託行動銀行

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中國信託行動銀行: Your Trusted Financial Bridge to Taiwan

Securely manage your NTD accounts, currency exchange, and global investment portfolio 24/7 with the convenience of Taiwan's leading digital bank, right from your phone in the USA.

Publisher

CTBC Bank Co., Ltd.

Category

Finance

Downloads

4M+

User Rating

4.9/5

Total Ratings

793K+

Locales

2

Banking at a Glance

Discover the interface used by 4M+ users.

CTBC Bank app showing multiple 2025 awards for best digital and retail banking in Taiwan

CTBC Bank app showing multiple 2025 awards for best digital and retail banking in Taiwan

CTBC Bank mobile app screen showing total asset balance and account details in Traditional Chinese

CTBC Bank mobile app screen showing total asset balance and account details in Traditional Chinese

Credit card management dashboard of the CTBC Bank mobile app showing available credit and statement details in Traditional Chinese.

Credit card management dashboard of the CTBC Bank mobile app showing available credit and statement details in Traditional Chinese.

CTBC Bank mobile app interface showing investment analysis and wealth management features in Traditional Chinese

CTBC Bank mobile app interface showing investment analysis and wealth management features in Traditional Chinese

CTBC Bank mobile app menu showing account settings and services in Traditional Chinese

CTBC Bank mobile app menu showing account settings and services in Traditional Chinese

CTBC Bank app security settings screen featuring biometric login and two-factor authentication options.

CTBC Bank app security settings screen featuring biometric login and two-factor authentication options.

Personalized notification center in the CTBC Bank app displaying banking alerts and reminders.

Personalized notification center in the CTBC Bank app displaying banking alerts and reminders.

Comprehensive Global Banking at Your Fingertips

The tools that make this app stand out, trusted by 4M+ users.

🌐

Seamless Cross-Border Transfers

Easily manage NTD and foreign currency accounts with real-time exchange and instant transfers between your global accounts.

🛡️

Bank with Total Confidence

Stay protected with 2-step verification and real-time push notifications for every login, ensuring your assets remain secure 24/7.

📈

Unified Wealth Overview

Monitor your investment portfolio and insurance policies in one place, giving you a clear view of your financial health across borders.

Loved by users worldwide

Trusted by 4M+ people who love this app.

"

"As a tech professional living in California, managing my accounts back in Taiwan used to be a major headache. The CTBC app makes it incredibly easy to handle currency exchanges and NTD transfers instantly, even with the time difference. The biometric login and security alerts give me total peace of mind while I'm abroad."

Kevin Chen
"

"The interface is intuitive and the investment portfolio overview is exactly what I need to track my assets across borders. I especially appreciate the real-time push notifications for every transaction; it is the most reliable banking app I have used for managing both my everyday bills and my long-term insurance plans."

Michelle Lin

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

This banking app receives predominantly negative feedback, with users frequently frustrated by arbitrary account and card locking, often necessitating inconvenient branch visits. Common complaints also highlight significant app performance issues such as slow loading, freezing, and crashes, particularly since recent updates. Users also report persistent login problems, poor customer service, and specific bugs like QR code scanning failures after the latest update and incompatibility with devices like the iPhone 17 Pro Max. While some users appreciate its overall ease of use and convenient transfer functionalities, the general consensus points to a highly unreliable application marred by various technical and support deficiencies.

Common Themes

Account Locking(12)
Login Issues(9)
App Speed & Stability(8)
Customer Service(8)
Ease of Use(5)
Updates & Compatibility(5)
Notifications & Advertisements(4)

About the app

Everything you need to know about 中國信託行動銀行.

Description

The CTBC mobile banking app from CTBC Bank delivers globally acclaimed digital services, enabling you effortlessly manage your account 24/7 and enjoy financial convenience. The English version of CTBC mobile banking app offers: 【Security Use】 • 2-step verification and new login security alert • Real-time push notifications for unknown device login 【Everyday Banking Services】 • NTD account overview and transfer • FCY account overview, transfer, and exchange • Credit card overview, bill payment, and card activation • Pay telecom and utility bills 【Investment Services】 • Investment portfolio • Insurance overview Please install antivirus apps on your mobile device to ensure your account’s safety.

Latest Version

5.2.17

Size

199.6 MB

First Released

Feb 13, 2011

Experience Seamless Global Banking with Taiwan's #1 Choice

Manage your NTD accounts, exchange currency, and secure your investments 24/7 from the U.S. Join 4 million users who trust our award-winning security to bridge their financial worlds.

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FAQ

Frequently Asked Questions

Everything you need to know about 中國信託行動銀行

What services does the CTBC mobile banking app offer?

The CTBC mobile banking app offers comprehensive services including NTD and FCY account management, transfers, credit card overview, bill payments, and card activation. It also provides investment portfolio and insurance overviews.

Does the CTBC mobile banking app support foreign currency (FCY) transactions?

Yes, the CTBC mobile banking app supports foreign currency (FCY) account overview, transfer, and exchange. Users can efficiently manage their foreign currency funds directly within the application.

How does the CTBC mobile banking app ensure account security?

The CTBC mobile banking app secures accounts with 2-step verification, new login security alerts, real-time push notifications for unknown device logins, device authentication, and biometric login options.

Can I pay bills using the CTBC mobile banking app?

Yes, the CTBC mobile banking app enables users to pay telecom and utility bills. It also supports direct credit card bill payments, ensuring convenient financial management.

What investment features are available in the CTBC mobile banking app?

The CTBC mobile banking app offers investment services including an investment portfolio overview and insurance overview. It helps users manage their financial assets and track performance effectively.

Does the CTBC mobile banking app support credit card management?

Yes, the CTBC mobile banking app provides comprehensive credit card management, including overview, bill payment, and card activation. Users can also view available credit and monthly statements.

Does the CTBC mobile banking app have two-step verification?

Yes, the CTBC mobile banking app incorporates 2-step verification for enhanced security. This feature, visible in the security settings, protects user accounts from unauthorized access and ensures secure transactions.

Can I receive login security alerts from the CTBC mobile banking app?

Yes, the CTBC mobile banking app provides real-time push notifications for new login security alerts and for logins from unknown devices, enhancing user account safety and awareness.