中国移动（手机营业厅）
Securely manage your account, top up with ease, and keep your Chinese digital identity active for OTPs and essential services while living or traveling abroad.
Publisher
Category
UtilitiesDownloads
197M+User Rating
Total Ratings
16M+Locales
2Discover the interface used by 197M+ users.
The tools that make this app stand out, trusted by 197M+ users.
Ensure your Chinese mobile number stays active to receive critical SMS verification codes (OTPs) for banking, WeChat, and government services while abroad.
Check your balance in real-time and pay bills instantly with 24/7 service, ensuring your line is never suspended while you are in the United States.
Use 'Family Pay' to manage data and bills for your loved ones in China, or switch to 'Elderly Mode' to help visiting parents navigate with ease.
Trusted by 197M+ people who love this app.
"As an international student in New York, keeping my Chinese phone number active is essential for receiving bank SMS codes and accessing my social media accounts. This app makes it incredibly easy to top up my balance and manage roaming settings from thousands of miles away. The daily check-in rewards and the sleek interface are just the icing on the cake."
"The Elderly Mode is a game-changer for me. While staying with my children in Seattle, I can easily manage my own phone bills thanks to the large fonts and simplified layout. I also use the China Mobile Cloud Drive to share photos with my family back home. It feels like I've never left the digital ecosystem I am comfortable with."
Insights from user reviews.
Sentiment Score
Summary
The app receives predominantly negative feedback with a low sentiment score of 22/100. Many users report significant issues with billing, including confusing, hidden, or arbitrary charges and difficulty understanding statements. App performance is a major concern, with frequent complaints about slow loading times, lag, unresponsiveness, and login failures. Additionally, customer service is widely criticized for being unhelpful and hard to reach. Users also express frustration with misleading offers, the complex user interface with excessive ads, and limitations for international and English-speaking users, although some positive reviews praise the app's convenience for checking balances, fast network, and efficient service.
Common Themes
Everything you need to know about 中国移动（手机营业厅）.
Description
Latest Version
12.0.3
Size
447.7 MB
First Released
Dec 20, 2012
Join 200M+ users managing their Chinese mobile services globally. Top up, manage roaming, and keep your essential SMS verification codes active from anywhere in the USA.
Everything you need to know about 中国移动（手机营业厅）
The 中国移动APP provides services such as query and payment, business handling, rights ordering, a points mall, life exploration, and video customer service. It is China Mobile's official national platform.
The 中国移动APP serves all China Mobile users across 31 provinces. It offers unified online service capabilities and addresses diverse user needs.
Yes, the 中国移动APP offers an elderly and accessibility version. This version features a larger font, clearer pages, simplified icons, and supports barrier-free voice broadcasting.
Yes, the 中国移动APP allows users to recharge their phone bill starting from 1 yuan. It provides various fixed recharge amounts and a custom recharge option.
Yes, users can enjoy discounts for phone bill recharge. For example, a 0.998 discount is available for phone bill recharge through the 中国移动APP.
Yes, the 中国移动APP supports public transportation payments. Users can open a mobile travel card for bus and subway travel in over 330 internet-connected cities.
Yes, the 中国移动APP features an "爱家专区" (Love Home Zone) with a "亲情圈" (Family Circle). You can recharge for family members and access family-related benefits.
Yes, the 中国移动APP offers daily rewards. Users can receive phone bills, data, and other benefits by daily check-ins through the app.
Yes, the 中国移动APP is the national official service platform for China Mobile. It integrates services previously provided by 31 provincial apps.
China Mobile commits to transparent consumption, proactive reminders, timely package changes, convenient business refunds, and efficient customer complaint responses via its APP.
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