My Spectrum

My Spectrum

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Logo of My Spectrum

My Spectrum: Your All-In-One Hub for Home and Mobile Services

Join 24 million customers who simplify their daily routine. Effortlessly pay bills, manage your mobile data, troubleshoot WiFi, and track technicians—all from the palm of your hand.

Publisher

Charter Communications Operating, LLC

Category

Utilities

Downloads

24M+

User Rating

4.8/5

Total Ratings

3M+

Locales

2

Control at Your Fingertips

Discover the interface used by 24M+ users.

A smartphone screen showing the My Spectrum app dashboard with options for billing plans and service upgrades

A smartphone screen showing the My Spectrum app dashboard with options for billing plans and service upgrades

My Spectrum app dashboard displaying account management features in Spanish.

My Spectrum app dashboard displaying account management features in Spanish.

Interface of the My Spectrum app showing managed TV and streaming services with app icons for ESPN Paramount Plus and Peacock

Interface of the My Spectrum app showing managed TV and streaming services with app icons for ESPN Paramount Plus and Peacock

A smartphone screen from the My Spectrum app showing a dashboard to manage mobile lines and devices.

A smartphone screen from the My Spectrum app showing a dashboard to manage mobile lines and devices.

The My Spectrum app interface showing the internet speed test and troubleshooting screen for home wifi.

The My Spectrum app interface showing the internet speed test and troubleshooting screen for home wifi.

My Spectrum app billing dashboard showing payment options for internet TV and mobile services

My Spectrum app billing dashboard showing payment options for internet TV and mobile services

My Spectrum app screen showing a live chat conversation with a customer support representative

My Spectrum app screen showing a live chat conversation with a customer support representative

Take Full Command of Your Home Services

The tools that make this app stand out, trusted by 24M+ users.

💳

Effortless Bill Management

Eliminate the paperwork. Set up Auto Pay, view billing statements, and manage your mobile, internet, and TV payments in a few simple taps.

📡

Smart WiFi & Mobile Control

Optimize your home network with built-in speed tests, manage your advanced WiFi settings, and monitor your mobile data usage in real-time.

📍

Support Without the Wait

Skip the phone queue. Use our in-app chat for instant help, self-install equipment at your own pace, and track your technician’s arrival on a live map.

Loved by users worldwide

Trusted by 24M+ people who love this app.

"

"Managing our home internet, TV, and mobile lines used to be a headache, but this app makes it so easy. I love that I can pay the bill, check our data usage, and even track a technician's arrival without ever having to wait on hold. It's a total time-saver for a busy parent."

Sarah M.
"

"Como alguien que prefiere gestionar todo en mi propio idioma, la opción de cambiar a español es fantástica. La aplicación es muy intuitiva y las notificaciones de cortes de servicio me mantienen informado mientras trabajo desde casa. Es la mejor manera de controlar mis servicios de Spectrum."

Carlos G.

About the app

Everything you need to know about My Spectrum.

Description

One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App. Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Sign-up for paperless billing. • Find statements: Review previous billing statements and service history. Do You Speak Spanish? • Toggle your language preferences from English to Spanish right in the app. Manage Mobile Services • Check your Spectrum Mobile data usage and manage your plans. • Add and activate your new Mobile line. Stay Informed • Get billing, equipment, activation and outage notifications right on the home screen. • Upgrade to Advanced WiFi and receive our best-in-class Security Suite. • Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test. • Find your nearest Spectrum Store. • Connect to Spectrum WiFi access points nationwide. Explore TV and Streaming Services • View your streaming apps and TV channel lineup included in your plan. • Conveniently manage your streaming subscriptions in one place. • Create the perfect channel lineup and customize your streaming experience with premium channel add-ons. Simplified Support • Self-install your modem, router and other devices without making an appointment. • Chat with us in app, including live Spectrum customer service. • Track your technician in the app. • Quickly search and find answers with our newly designed support section. Tell Us What You Think • Share feedback about your app experience – we read every comment. • We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates. Discover Our Other Apps • Spectrum TV: Stream movie and TV favorites right from your phone. • Spectrum Sports: Never miss a game when you’re on the go. • Spectrum News: Local news, weather, events and more. • Spectrum Enterprise: For when your office means business.

Latest Version

26.0.0

Size

228.3 MB

First Released

Dec 17, 2014

Ready to Simplify Your Spectrum Experience?

Join over 24 million users managing their internet, mobile, and TV services in one place. Download the app today to pay bills, troubleshoot in seconds, and take full control of your home connection.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My Spectrum

What is the My Spectrum App?

The My Spectrum App allows residential customers to sign in and manage all their Spectrum account services, including Mobile, Internet, TV, and Home Phone, from one application.

Can I pay my Spectrum bill using the My Spectrum App?

Yes, the My Spectrum App enables users to pay bills for Spectrum Mobile, Internet, TV, and Home Phone services. Users can also enroll in Auto Pay and schedule one-time payments.

Can I perform an internet speed test with the My Spectrum App?

Yes, the My Spectrum App includes an enhanced dual Speed Test feature. This allows users to troubleshoot their WiFi and internet connections directly within the application.

Is the My Spectrum App available in Spanish?

Yes, the My Spectrum App is available in Spanish. Users can toggle their language preferences from English to Spanish directly within the application.

Does the My Spectrum App offer customer support?

Yes, the My Spectrum App offers live chat with Spectrum customer service representatives. It also provides technician tracking and a dedicated support section for finding answers.

How do I manage my Spectrum Mobile services using the My Spectrum App?

Yes, the My Spectrum App allows users to manage their Spectrum Mobile services. This includes checking data usage, managing plans, and adding or activating new mobile lines.

Does the My Spectrum App support Auto Pay?

Yes, the My Spectrum App supports enrolling in Auto Pay. This feature helps users avoid missing billing due dates for their Spectrum services.

Can I see my current and upcoming bills in the My Spectrum App?

The My Spectrum App displays current and upcoming bills for services like Internet, TV, and Mobile. It shows payment due dates and Auto Pay schedules.

Does the My Spectrum App provide notifications?

Yes, the My Spectrum App provides notifications for billing, equipment, activation, and outages directly on the home screen. This keeps users informed about their services.

Can I self-install Spectrum equipment using the My Spectrum App?

Yes, the My Spectrum App allows users to self-install their modem, router, and other devices. This process does not require making an appointment.