京麦-京东商家版

京麦-京东商家版

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京麦-京东商家版: The Official Mobile Command Center for Global JD Sellers

Bridge the gap between your business and the Chinese market. Manage products, analyze real-time sales data, and respond to customers instantly—all from your mobile device, no matter where you are in the world.

Publisher

BEIJING JINGDONG 360 DU E-COMMERCE LTD.

Category

Business

Downloads

2M+

User Rating

4.8/5

Total Ratings

82K+

Locales

1

Your Command Center in Sight

Discover the interface used by 2M+ users.

Mobile dashboard of Jingmai JD Seller app showing daily store sales metrics and management icons.

Mobile dashboard of Jingmai JD Seller app showing daily store sales metrics and management icons.

Mobile interface of the Jingmai JD Seller app showing the customer service message center with a list of active chats

Mobile interface of the Jingmai JD Seller app showing the customer service message center with a list of active chats

Growth center dashboard of the Jingmai JD Seller app showing store levels and merchant benefits.

Growth center dashboard of the Jingmai JD Seller app showing store levels and merchant benefits.

Store management dashboard in the Jingmai JD Seller app showing business tools and application status

Store management dashboard in the Jingmai JD Seller app showing business tools and application status

Master Your JD Store on the Go

The tools that make this app stand out, trusted by 2M+ users.

💬

Real-Time Customer Connection

Close sales instantly with a unified message center. Receive push notifications for buyer inquiries and reply in seconds, regardless of the time zone difference.

📈

Actionable Data Insights

Track your shop's performance with daily health reports and real-time sales trends. Make data-driven decisions while commuting or away from your desk.

Full Operational Control

From inventory updates to order processing and marketing campaigns, manage every aspect of your JD.com storefront through a powerful, mobile-first workstation.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"

"As a cross-border seller based in Los Angeles, managing the time difference with China used to be a major hurdle. Jingmai changed everything. The instant message notifications allow me to respond to customer inquiries in real-time while I am on the move, ensuring I never miss a sale. It is the most essential tool in my kit for managing my JD Worldwide store."

Chen Wei, Founder of Global Trade Solutions
"

"The 'Workstation' and health reports are game-changers for my daily operations. I can monitor sales trends and store health during my morning commute in NYC without needing to open my laptop. Having all the third-party plugins and data analytics integrated into one mobile interface has significantly increased our team's efficiency and responsiveness."

Sarah Zhang, E-commerce Operations Manager

About the app

Everything you need to know about 京麦-京东商家版.

Description

【京东官方出品】 京麦意为“京东卖家”之意,京麦(移动版)是适用于京东所有商家使用的掌上管理平台。 提供一站式的商家解決方案,整合了京东及第三方软件服务商(ISV),汇聚了丰富的服务插件,包含商品管理、订单管理、营销中心和商智等功能。 【主要功能介绍】 工作台:提供店铺关键信息提醒,以及商品、交易数据、营销等常用操作的快捷入口。 消息中心:商品信息、订单信息、官方公告等,即时推送到手机。与买家沟通更便捷,支持消息多端统一,更快响应。 店铺数据:提供店铺的健康日报,流量、销量趋势等数据随时可查询。 【倾听您的声音】 如果在使用过程中有任何问题,请联系我们~ 邮件:jingmai@jd.com

Latest Version

6.52.0

Size

214.0 MB

First Released

Sep 24, 2014

跨越时差,随时随地掌控您的京东生意

立即下载京麦官方版。专为卖家打造的高效移动办公平台,让您在北美也能轻松管理店铺、实时响应客户。

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FAQ

Frequently Asked Questions

Everything you need to know about 京麦-京东商家版

What is the 京麦 app?

京麦, or Jingmai, is an official JD.com mobile management platform designed for all JD merchants. It provides a comprehensive one-stop solution for business operations.

What are the core features of the 京麦 app for merchants?

The 京麦 app offers a workbench for key store info, a message center for buyer communication, and store data for health reports, traffic, and sales trends.

Can merchants communicate with buyers using the 京麦 app?

Yes, 京麦 provides a message center for convenient communication with buyers. It supports multi-terminal message unification for faster responses.

Does 京麦 offer store performance analytics and data reports?

Yes, the 京麦 app includes a '店铺数据' (Store Data) feature. It provides daily store health reports and allows merchants to query traffic and sales trends.

How do merchants manage products and orders within 京麦?

Merchants can manage products and orders through dedicated sections. Screenshot #1 shows '商品管理' (Product Management) and '订单管理' (Order Management) options.

Does 京麦 include customer service features for merchants?

Yes, 京麦 supports pre-sales and after-sales customer service. Screenshot #2 indicates '客服 售前售后畅聊 沟通无界限' (Customer Service Pre-sales and After-sales Chat Communication without limits).

How can merchants get support for the 京麦 app?

Merchants can contact support for the 京麦 app via email at jingmai@jd.com. This information is provided under the '倾听您的声音' (Listen to Your Voice) section.

Can merchants manage store brands and categories using 京麦?

Yes, merchants can query and apply for brands, contracts, and categories. Screenshot #4 shows '店铺管理' options, including '品牌管理' and '经营类目'.