Ozon Seller

Ozon Seller

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Ozon Seller: Your Global Marketplace in Your Pocket

Manage orders, track real-time analytics, and grow your cross-border business from anywhere. Your complete mobile command center for scaling on Ozon.

Publisher

INTERNET SOLUTIONS, LLC

Category

Business

Downloads

1M+

User Rating

4.8/5

Total Ratings

59K+

Locales

4

Your Store in Your Pocket

Discover the interface used by 1M+ users.

iPhone screen displaying push notifications from the Ozon Seller app for new orders reviews and customer questions

iPhone screen displaying push notifications from the Ozon Seller app for new orders reviews and customer questions

Ozon Seller app dashboard showing sales funnel and competitor analytics

Ozon Seller app dashboard showing sales funnel and competitor analytics

Ozon Seller app interface showing order packaging and return management features

Ozon Seller app interface showing order packaging and return management features

Ozon Seller app interface for creating and editing product detail pages

Ozon Seller app interface for creating and editing product detail pages

Ozon Seller app interface for answering customer questions and communicating in chats.

Ozon Seller app interface for answering customer questions and communicating in chats.

Ozon Seller mobile app interface for managing store promotions and setting up product discounts.

Ozon Seller mobile app interface for managing store promotions and setting up product discounts.

Ozon Seller app interface showing the product promotion dashboard with advertising campaign metrics

Ozon Seller app interface showing the product promotion dashboard with advertising campaign metrics

Interface of the Ozon Seller app for monitoring warehouse information and supplies

Interface of the Ozon Seller app for monitoring warehouse information and supplies

Master the Global Marketplace from Your Pocket

The tools that make this app stand out, trusted by 1M+ users.

🚀

Seamless Multi-Store Management

Switch between multiple international accounts and manage your entire product catalog without ever needing a desktop.

📊

Real-Time Sales Intelligence

Stay ahead of the competition with deep-dive analytics on sales performance, market trends, and financial reporting.

Instant Global Engagement

Bridge the time zone gap by responding instantly to customer chats, reviews, and discount requests to maintain top-tier ratings.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"As someone managing a growing export business, this app is a game-changer. I can respond to customer questions and approve discount requests while I'm out, which has significantly boosted my seller rating. The push notifications for new orders keep me on top of my game without having to stay glued to my laptop all day."

Alex R.
"

"I manage three different stores on Ozon, and the ability to switch between them seamlessly within the app is fantastic. The detailed financial analytics and competitor tracking give me the insights I need to adjust my pricing strategy on the fly. Plus, managing my Ozon Bank account directly from the app makes the cross-border finances much simpler."

Elena Sokolov

Review Analysis

Insights from user reviews.

Sentiment Score

23%
Negative

Summary

The app receives significant criticism, primarily from sellers who highlight exceptionally high and often hidden commissions, frequently reaching 40-60% of revenue, making profitability difficult. Many users report poor seller support, characterized by slow responses, template answers, and a general disregard for seller interests, including issues with lost goods and unfair penalties for buyer cancellations or product substitution. Technical problems are also prevalent, with multiple reports of the app freezing after updates (specifically version 3.80.0 and October 2025 updates), issues with notifications, financial data display, and a general lack of adaptation for tablets and specific iOS features. Despite these widespread concerns, some users appreciate the app's convenience, ease of use for product card management, and recent additions like photos in order sections.

Common Themes

Unfair Seller Policies(17)
High Commissions(14)
Seller Support Quality(12)
App Stability & Bugs(11)
App User Experience(6)
Platform Compatibility(3)
Financial Issues & Payouts(2)

About the app

Everything you need to know about Ozon Seller.

Description

Manage the sales using your phone with the Ozon Seller app. We're adding new functions and tools from the seller account to let Ozon partners manage their sales, respond quickly to changes at the marketplace and solve business tasks away from the computer in just a couple of clicks. Using the app, you can:  - register new stores: we'll show how to set everything up from creating a store to the first sale; - receive notifications about new reviews and questions, orders and returns, Ozon news and app updates; - create and edit PDPs; - manage orders: confirm packaging and shipping orders, process returns, track information about your warehouses and supplies to the Ozon warehouses; - communicate with customers and Ozon support in personal chats, answer questions, reply to reviews and discount requests; - check the detailed sales, competitors and finance analytics;  - promote your business: participate in promotions, set up advertising campaigns, set the most attractive prices for your products; - manage your accounts and finances in Ozon Bank; - work with several stores; - get the latest news about the marketplace.

Latest Version

4.0.0

Size

395.4 MB

First Released

Mar 30, 2020

Scale Your Global Business From Your Pocket

Join over 1 million entrepreneurs managing their marketplace empire on the go. Download Ozon Seller today and turn every click into growth.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Ozon Seller

What is the Ozon Seller app used for?

The Ozon Seller app helps Ozon partners manage sales, orders, and customer communication directly from their phone. It includes tools for product listing, promotions, and analytics, allowing business management away from a computer.

Can Ozon Seller app users receive notifications for new orders?

Yes, the Ozon Seller app provides notifications for new orders, customer reviews, and questions. It also alerts users to returns, Ozon news, and app updates, ensuring sellers stay informed.

How can I manage product listings with the Ozon Seller app?

The Ozon Seller app allows users to create and edit Product Detail Pages (PDPs) directly. This functionality enables sellers to update product information and pricing efficiently from their mobile device.

Does the Ozon Seller app support processing customer returns?

Yes, the Ozon Seller app enables users to process customer returns. It also allows confirming packaging and shipping orders and tracking information regarding warehouses and supplies to Ozon warehouses.

What type of sales analytics does the Ozon Seller app offer?

The Ozon Seller app provides detailed sales, competitor, and finance analytics. Users can check their competitive position and monitor sales performance through various data points and reports.

Can I communicate with customers using the Ozon Seller app?

Yes, the Ozon Seller app facilitates communication with customers and Ozon support through personal chats. Users can answer questions, reply to reviews, and respond to discount requests directly.

How do Ozon Seller app users manage product promotions?

Ozon Seller app users can participate in promotions, set up advertising campaigns, and determine attractive product prices. The app provides tools to join promotions and manage discounts effectively.

Does the Ozon Seller app allow managing multiple stores?

Yes, the Ozon Seller app supports working with several stores. This feature enables partners to oversee and manage operations for multiple Ozon stores from a single application.

Can the Ozon Seller app be used to manage Ozon Bank finances?

Yes, the Ozon Seller app allows users to manage their accounts and finances within Ozon Bank. This integration provides a centralized platform for financial oversight.

Can Ozon Seller app users track warehouse supplies?

The Ozon Seller app helps sellers monitor information about their warehouses and supplies to Ozon warehouses. This feature ensures efficient logistics management directly from the mobile device.