DoorDash - Business Manager

DoorDash - Business Manager

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DoorDash - Business Manager: Your restaurant’s remote control for real-time operations.

Track live orders, update menu availability, and monitor performance insights on the go. Stay in control of your business and resolve issues instantly without being tied to your store tablet.

Publisher

DoorDash, Inc.

Category

Business

Downloads

509K+

User Rating

4.3/5

Total Ratings

2K+

Locales

6

Your Store in Your Pocket

Discover the interface used by 509K+ users.

DoorDash Business Manager app interface displaying weekly sales performance graph and top selling menu items.

DoorDash Business Manager app interface displaying weekly sales performance graph and top selling menu items.

Screenshot of the DoorDash Business Manager app showing live order tracking and real time status updates for restaurant owners

Screenshot of the DoorDash Business Manager app showing live order tracking and real time status updates for restaurant owners

DoorDash Business Manager app interface for managing restaurant store status and hours

DoorDash Business Manager app interface for managing restaurant store status and hours

DoorDash Business Manager app support interface showing contact options and recent messages for restaurant merchants

DoorDash Business Manager app support interface showing contact options and recent messages for restaurant merchants

Merchant chat support interface in the DoorDash Business Manager app for resolving order issues

Merchant chat support interface in the DoorDash Business Manager app for resolving order issues

Empower Your Restaurant Management

The tools that make this app stand out, trusted by 509K+ users.

🚀

Live Order Monitoring

Track Dasher locations and arrival times in real-time to ensure every delivery is a success.

⚙️

Seamless Store Control

Adjust store hours and manage menu availability instantly to keep your business running smoothly.

📊

Performance Analytics

Review daily sales data and menu performance to make informed decisions that boost your bottom line.

Loved by users worldwide

Trusted by 509K+ people who love this app.

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"This app is a life-saver for multi-location owners. I can monitor live orders and track performance for all my stores without needing to be physically present at the tablet. It gives me the freedom to manage my business from anywhere."

Sarah Jenkins, Franchise Operator
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"Managing inventory during a rush used to be a nightmare, but now I can mark items as out-of-stock directly from my phone. The real-time notifications and daily insights have helped us streamline our operations and boost our customer satisfaction."

Marcus Rivera, Cafe Owner

About the app

Everything you need to know about DoorDash - Business Manager.

Description

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com

Latest Version

1.28.0

Size

41.0 MB

First Released

Dec 8, 2021

Run Your Restaurant from the Palm of Your Hand

Stay in control even when you’re on the move. Download the app to manage live orders, update your menu, and track performance in real-time from anywhere.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about DoorDash - Business Manager

What is the DoorDash Business Manager app used for?

The DoorDash Business Manager app allows businesses to track orders, resolve issues, access support, monitor performance, and manage store availability and hours.

How can I track live orders with the DoorDash Business Manager app?

Yes, you can track live orders with the DoorDash Business Manager app. It shows Dasher status, location, and arrival time, and allows for handling order issues in real time.

Does the DoorDash Business Manager app provide business performance insights?

Yes, the DoorDash Business Manager app provides daily, weekly, and monthly performance recaps. It also offers insights into your top-performing menu items.

How do I manage store hours and availability using the DoorDash Business Manager app?

The DoorDash Business Manager app allows you to update store hours, set special hours or closures, and manage the overall store availability directly within the app.

Can I contact DoorDash Support through the Business Manager app?

Yes, you can access DoorDash Support directly from the Business Manager app. You can chat or call for general, live order, sales, and other assistance.

Does DoorDash Business Manager replace my existing order management system?

No, the DoorDash Business Manager app complements existing order protocols. Businesses continue to use their Order Manager tablet app, POS, email, or fax for order reception.

Can I manage multiple store locations with the DoorDash Business Manager app?

Yes, the DoorDash Business Manager app allows users to easily switch and view any of their other stores on DoorDash, enabling multi-store management.

What types of order issues can be resolved using the DoorDash Business Manager app?

The DoorDash Business Manager app helps resolve issues by allowing users to mark items out of stock, cancel orders, and contact customers or Dashers for order-related problems.