ID.me Authenticator

ID.me Authenticator

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ID.me Authenticator: Secure Your Identity with One Tap

Protect your digital ID with free multi-factor authentication. Experience fast and secure access to government services, healthcare portals, and exclusive professional discounts.

Download on App Store

Publisher

ID.me, Inc.

Category

Productivity

Downloads

6M+

User Rating

4.3/5

Total Ratings

99K+

Locales

1

Security at a Glance

Discover the interface used by 6M+ users.

ID.me Authenticator app showing push notification options and multi-factor authentication codes

ID.me Authenticator app showing push notification options and multi-factor authentication codes

ID.me Authenticator setup screen for scanning a QR code to enable two-factor authentication on a mobile device.

ID.me Authenticator setup screen for scanning a QR code to enable two-factor authentication on a mobile device.

ID.me Authenticator manual account setup screen showing fields for issuer, account name, and secret key with advanced configuration options.

ID.me Authenticator manual account setup screen showing fields for issuer, account name, and secret key with advanced configuration options.

ID.me Authenticator app screen showing a secure login request for VA.gov with one-tap approve or deny buttons.

ID.me Authenticator app screen showing a secure login request for VA.gov with one-tap approve or deny buttons.

Security Made Simple

The tools that make this app stand out, trusted by 6M+ users.

🚀

One-Touch Verification

Verify your identity in seconds with push notifications. Tap 'Yes' to approve your login—no manual codes or typing required.

🛡️

Government-Grade Protection

Rest easy knowing your sensitive information is guarded by the same multi-factor authentication standards trusted by the IRS, SSA, and VA.

Multi-Device Freedom

Stay secure and flexible across all your devices. Authenticate instantly using your iPhone, iPad, or even your Apple Watch.

Loved by users worldwide

Trusted by 6M+ people who love this app.

"

"I use ID.me to access my VA benefits and file my taxes every year. The push notification feature is a game-changer—I just tap 'Yes' on my phone and I'm in. It’s way faster and feels much more secure than waiting for a text message code."

James M., Retired Veteran
"

"As a nurse, I’ve verified my status through ID.me for years to get professional discounts. Having the Authenticator app gives me peace of mind that my identity is protected. I love that I can approve login requests directly from my Apple Watch without even reaching for my phone."

Sarah L., Healthcare Professional

Review Analysis

Insights from user reviews.

Sentiment Score

34%
Negative

Summary

Users express significant frustration with the app, primarily due to its unreliable authentication process, frequent bugs like freezing, failure to open, and general complexity, including issues specific to iOS 12.5.7, iOS 26 updates, and Android popup behavior. A pervasive complaint is the complete lack of human customer support, forcing users into unhelpful AI chat loops for critical issues such as password resets, new device setup, and account merging. These severe functionality issues often prevent users from accessing essential government services. Despite these widespread problems, a minority of users acknowledge the app's potential for enhanced security features and appreciate the concept of a user-friendly interface and streamlined access to government platforms when the system functions correctly.

Common Themes

Security Features(6)
User-Friendly Interface(4)
Government Services Integration(2)
App Functionality(1)
Customer Support(1)
Identity Verification Process(1)

About the app

Everything you need to know about ID.me Authenticator.

Description

ID.me Authenticator is a simple and free multi-factor authentication (MFA) solution for your ID.me account, protecting your account from hackers by adding an additional layer of security. ID.me Authenticator generates secure 2-step verification tokens on your device, including time-based one-time passwords, (TOTP), push notifications, or mobile security keys, to verify your identity. When logging in, after entering in your password, you will be asked for an additional way to prove it is really you. Either approve the notification sent to the ID.me Authenticator by tapping ‘Yes’ to approve if it’s you (push notification), or enter the verification code generated by the app (TOTP).

Latest Version

1.5.15

Size

30.7 MB

First Released

Dec 13, 2018

Secure Your Identity in One Tap

Join over 6 million users who trust ID.me to protect their accounts and simplify access to government portals and professional benefits.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ID.me Authenticator

What is ID.me Authenticator?

ID.me Authenticator is a free multi-factor authentication (MFA) solution for your ID.me account. It adds an extra layer of security, protecting your account from hackers.

How does ID.me Authenticator provide 2-step verification?

ID.me Authenticator generates secure 2-step verification tokens. This includes time-based one-time passwords (TOTP), push notifications, or mobile security keys to verify user identity.

What methods does ID.me Authenticator use to verify identity?

The ID.me Authenticator verifies identity via push notifications, where users tap 'Yes' to approve, or by entering a generated time-based one-time password (TOTP) code from the app.

Can ID.me Authenticator protect my account from hackers?

Yes, ID.me Authenticator protects your account from hackers. It adds an additional layer of security through multi-factor authentication for your ID.me account.

How do I configure my ID.me Authenticator account?

Users can configure their ID.me Authenticator account by scanning a QR code from the website where they enable Two-Factor Authentication, or by adding an account manually via a secret key.

Does ID.me Authenticator support push notifications for login approval?

Yes, ID.me Authenticator supports push notifications. Users approve a login request by tapping ‘Yes’ on the notification sent to the ID.me Authenticator app.

Can I use ID.me Authenticator to generate time-based one-time passwords (TOTP)?

Yes, ID.me Authenticator generates secure time-based one-time passwords (TOTP). Users enter this verification code from the app to complete the 2-step verification process.

Is the ID.me Authenticator app free to use?

Yes, the ID.me Authenticator app is a free multi-factor authentication (MFA) solution. It provides additional security without cost.