IDnow Online-Ident: Secure Identity Verification & e-Signing in Minutes

Skip the queues and verify your identity from anywhere. Whether it's a bank account or a new contract, get officially verified in 5 minutes via video chat or eID—all from your smartphone.

Utilities ›

Publisher

IDnow Gmbh

Simplicity in Action

Discover the interface used by 4M+ users.

Smartphone displaying the IDnow Online-Ident app for digital identity verification

IDnow Online-Ident mobile app start screen featuring a secure login field and the slogan Built for security Loved by people.

Woman holding her identification card for digital identity verification using the IDnow app.

Interface for choosing identity verification methods in the IDnow app including Video and eID options

IDnow app screen outlining the guided identification steps: photograph ID, take a selfie, and speak to an agent.

Mobile screen showing ID card scanning step in IDnow app

A person using the IDnow app on a smartphone to photograph their identity card for fast digital verification.

Interface of the IDnow app showing the selfie stage of digital identity verification

A smartphone displaying the completion of a secure identity verification via video call with a specialist

Verify Your Identity in Minutes

The tools that make this app stand out, trusted by 4M+ users.

🎥

Expert-Led Video Verification

Get guided through the identification process by a real specialist via secure video chat, ensuring a smooth and error-free experience.

✍️

Legally Binding eSign

Finalize important documents and sign contracts digitally the moment your identity is confirmed, with no printer or extra hardware needed.

📱

Instant NFC Scanning

Leverage your smartphone as a card reader to securely transmit encrypted data from your electronic ID card for even faster processing.

Loved by users worldwide

Trusted by 4M+ people who love this app.

"I needed to verify my identity for a new investment account and was dreading the thought of having to visit a physical branch. IDnow was a total lifesaver! The video call was quick, the specialist guided me through every step, and the whole process took less than five minutes from my living room. Truly frictionless technology."

Marcus J.

"Starting a remote job meant signing a mountain of legal documents. Being able to verify my ID and sign my employment contract digitally in one single session was amazing. No printer, no scanners, and no mailing delays. This is exactly how modern onboarding should work."

Elena S.

Review Analysis

Insights from user reviews.

Sentiment Score

21%

Negative

Summary

User feedback for this app is overwhelmingly negative, primarily due to widespread issues with agent conduct, such as rudeness, impatience, and difficulty understanding non-native English speakers. A significant number of users also report persistent technical problems, including unstable connection quality, app freezing, non-functional features, and issues with audio transmission during the verification process. While a small percentage of users experienced quick and professional verification with friendly agents, the overall experience is marred by frustrating multi-attempt processes, perceived privacy violations like unauthorized camera access, and a general lack of app reliability.

Common Themes

Agent Behavior(25)

Connection Issues(18)

Verification Process Difficulty(12)

App Technical Problems(10)

Agent Professionalism(6)

Efficient Verification(3)

About the app

Everything you need to know about IDnow Online-Ident.

Description

IDnow Online Ident allows you to digitally verify your identity or sign contracts electronically in just a few minutes. All you need is a mobile device, a stable internet connection, and a valid ID document. Save yourself the hassle of queuing up to show your ID card at a bank or postal office. IDnow Online Ident offers highly secure and officially accepted ways to digitally prove your identity or sign contracts online. And the best part is: It is completely free of charge and only requires a few minutes of your time. IDnow VideoIdent: Our default identification method will connect you with one of our ident specialists via video chat. This expert will guide you throughout the entire process. Have your ID document ready and just follow the easy instructions. IDnow eID: Where applicable, you may have the option to quickly verify your identity via a German electronic ID card without the need for a video chat. All you need is an NFC-enabled smartphone that serves as a card-reader and securely transmits the encrypted data of your eID. IDnow eSign: You will also be able to digitally sign relevant documents at the end of the video identification process. The process can be completed in just a few minutes from the comfort of your home, avoiding any media mismatch or need of additional hardware. Be assured that your personal data is safe with us as all our identification processes are being audited regularly and comply with the highest security standards. IDnow Online Ident runs on iPads and iPhones with iOS 9 or higher. IDnow is a market-leading provider for identity verification and electronic signature solutions. For further information go on our website https://www.idnow.io/ . In case you need support with the identity verification itself, directly go to https://help.idnow.io/hc/en-gb . Please note that IDnow also offers the app IDnow AutoIdent for AI-powered identification. If your token is not accepted on the home screen, you may need to switch to the IDnow AutoIdent app.

Latest Version

9.7.1

Size

55.5 MB

First Released

Sep 24, 2014

Skip the Line. Get Verified in Minutes.

Join over 4 million users who trust IDnow for secure, bank-grade identity verification and digital signatures—anytime, anywhere.

FAQ

Frequently Asked Questions

Everything you need to know about IDnow Online-Ident

What is IDnow Online-Ident?

IDnow Online-Ident allows users to digitally verify their identity and electronically sign contracts. It eliminates the need for physical visits to banks or postal offices for ID verification.

Is the IDnow Online-Ident app free to use?

Yes, the IDnow Online-Ident app is completely free of charge. Users can verify their identity or sign contracts without any cost.

What methods of identity verification does IDnow Online-Ident offer?

IDnow Online-Ident offers VideoIdent, connecting users with a specialist via video chat. It also provides eID Identification for German electronic ID cards using an NFC-enabled smartphone.

What are the requirements to use IDnow Online-Ident?

To use IDnow Online-Ident, users need a mobile device, a stable internet connection, and a valid ID document. For eID, an NFC-enabled smartphone is also required.

Can users sign documents electronically with IDnow Online-Ident?

Yes, IDnow Online-Ident allows users to digitally sign relevant documents. This feature is available at the end of the video identification process (IDnow eSign).

Does IDnow Online-Ident comply with security standards?

Yes, IDnow Online-Ident processes comply with the highest security standards. All identification processes are regularly audited to ensure personal data is safe.

What iOS versions does IDnow Online-Ident support?

IDnow Online-Ident runs on iPads and iPhones with iOS 9 or higher. Users must ensure their device meets this operating system requirement.

What is the IDnow AutoIdent app?

IDnow AutoIdent is a separate app offered by IDnow for AI-powered identification. Users should switch to it if their token is not accepted in IDnow Online-Ident.

How long does identification take with IDnow Online-Ident?

The identification process with IDnow Online-Ident requires only a few minutes of your time. This applies to both identity verification and electronic contract signing.

What steps are involved in video identification with IDnow Online-Ident?

Video identification with IDnow Online-Ident involves photographing your ID, taking a selfie, and then speaking to a live agent via video chat. The agent guides you through the process.

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