京东健康

京东健康

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Logo of 京东健康

京东健康:跨越距离,您的全方位专业健康管理专家

专为全球华人定制的医疗健康平台。在线问诊顶级名医、正品医药急速配送,让身在海外的您也能随时随地守护国内家人的健康。

Publisher

BEIJING JINGDONG 360 DU E-COMMERCE LTD.

Category

Medical

Downloads

18M+

User Rating

4.8/5

Total Ratings

8K+

Locales

1

A Closer Look at Care

Discover the interface used by 18M+ users.

Mobile interface of the JD Health app showing options for online doctor consultations and pharmacy services.

Mobile interface of the JD Health app showing options for online doctor consultations and pharmacy services.

JD Health mobile application home screen featuring medical consultation and pharmacy services in Chinese

JD Health mobile application home screen featuring medical consultation and pharmacy services in Chinese

The community sharing screen of the JD Health app showcasing health tips and expert consultations in Simplified Chinese.

The community sharing screen of the JD Health app showcasing health tips and expert consultations in Simplified Chinese.

JD Health mobile app interface showing newcomer benefits and daily reward check-in tasks in Simplified Chinese

JD Health mobile app interface showing newcomer benefits and daily reward check-in tasks in Simplified Chinese

Comprehensive Healthcare Without Borders

The tools that make this app stand out, trusted by 18M+ users.

🏠

Care for Family in China

Bridge the distance by ordering medications and health check-up packages for your parents with JD's ultra-fast 28-minute local delivery service.

🩺

Instant Expert Consultations

Access top-tier specialists in China 24/7 for medical advice and second opinions in Mandarin, bypassing the long wait times of the US healthcare system.

📈

Personalized Health Management

Manage your digital health records and access expert content on TCM, nutrition, and preventative care tailored to your cultural lifestyle and needs.

Loved by users worldwide

Trusted by 18M+ people who love this app.

"

"Living in California makes it hard to care for my aging parents in Beijing. JD Health allows me to manage their prescriptions and book annual check-ups effortlessly from my phone. The rapid delivery service gives me such peace of mind despite the distance."

Meiling Wang
"

"I often find the local healthcare system here quite slow for specialist advice. JD Health lets me consult with top-tier doctors in China almost instantly in my native language. It is my primary tool for health management and TCM wellness tips."

David Zhao

Review Analysis

Insights from user reviews.

Sentiment Score

20%
Negative

Summary

This app primarily receives overwhelmingly negative feedback, largely due to its deceptive promotional activities, including misleading cash lotteries and unfulfilled rewards that users liken to tactics from other platforms. Many users also report significant technical issues such as login restrictions, download failures, and app crashes, particularly on iOS 12.4. Although some users appreciate convenient online doctor consultations and access to medical information, the positive aspects are overshadowed by frustrations with app usability, higher prices compared to the main JD app, and poor delivery service.

Common Themes

Deceptive Promotions(24)
Doctor Consultation(6)
Technical Issues(6)
App Usability & Features(6)
Medical Information(3)
Pricing & Hidden Fees(3)
Delivery & Service Quality(2)

About the app

Everything you need to know about 京东健康.

Description

【产品介绍】 京东健康是京东集团旗下专注于医疗健康业务的子集团。依托京东集团的各项能力和资源优势,京东健康已经成为中国领先的医疗健康商品、服务、解决方案提供商,产品及服务可覆盖医药健康全产业链、医疗全流程、健康全场景、用户全生命周期。 京东健康 APP 为用户打造涵盖预约挂号、医生咨询、线上购药、健康科普、预约体检以及健康管理等在内的全方位专业健康服务体系,致力于让用户掌握多点健康知识少生病、有病看好医买好药、购药便捷快速。 【产品特色】 1、【看病服务】覆盖在线问诊、专家问诊、名医义诊、皮肤医院等服务,你无需出门,即可享受多种专业问诊服务,轻松解决健康问题。 2、【买药服务】覆盖处方药、非处方药、医疗器械等健康正品,依托京东物流的高效配送,便捷送货到家;此外还支持本地即时配送,28分钟内送药上门,满足你紧急用药需求。 3、【健康资讯】面向各个年龄群体,涵盖中医养生、运动瘦身、美容护肤、母婴育儿、职场健康等专业健康内容,形式包括图文、视频等,旨在让所有用户轻松获取健康知识。 4、【互动圈子】全新上线,涵盖数千兴趣、健康圈子。在圈子,你可以科学借鉴他人与专业医生的建议,分享自己的健康经验,共同打造一个健康的交流社区。 5、【健康工具】提供用药助手、健康档案、心率监测等10+健康服务工具,让你随时了解自己的健康状况。 6、【健康服务】提供包括体检、到家快检、齿科、基因检测、疫苗预约等在内的消费医疗服务,全面且贴心。 选择京东健康,就是选择一种便捷、高效、专业的健康生活方式! 【注意事项】 绑定的设备将会同步数据到京东健康App,并被用于相关的服务。例如使用苹果手机或iPad等苹果公司的设备,为了将您的数据同步到健康档案来提供更加针对性的健康服务,经过您的授权,我们将使用苹果公司的Healthkit同步您的健康数据。 【联系我们】 有任何意见或建议,欢迎随时联系我们。 京东健康客户端:我的-设置-用户反馈 医疗广告审查证明文号:(宁)医广【2024】第 12-17-227 号

Latest Version

8.2.2

Size

294.1 MB

First Released

Mar 13, 2020

Protect Your Family’s Health from Any Distance

Join 18M+ users who trust JD Health for expert consultations and rapid pharmacy delivery. Whether for yourself or your loved ones in China, professional care is now just a tap away.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 京东健康

What is 京东健康 (Jingdong Health) and what services does it provide?

京东健康 (Jingdong Health) is JD.com's sub-group focused on medical and health services. It offers online consultations, medicine purchases, health information, community interaction, health tools, and various healthcare services.

Does 京东健康 (Jingdong Health) offer online doctor consultations?

Yes, 京东健康 (Jingdong Health) provides online doctor consultations, expert consultations, and specialized services like dermatology hospital consultations, allowing users to get medical advice from home.

Can I buy medicine through the 京东健康 (Jingdong Health) app?

Yes, 京东健康 (Jingdong Health) offers medicine purchase services including prescription drugs, OTC drugs, and medical devices. It provides efficient delivery via JD Logistics and 28-minute local instant delivery.

What kind of health information does 京东健康 (Jingdong Health) provide?

京东健康 (Jingdong Health) offers professional health content across various topics like TCM wellness, weight loss, beauty, maternal/child care, and workplace health, presented in text and video formats.

Does 京东健康 (Jingdong Health) have a community feature for health discussions?

Yes, 京东健康 (Jingdong Health) features "互动圈子" (interactive communities) with thousands of interest and health circles. Users can share experiences, get advice, and engage in health discussions.

What health management tools are available in 京东健康 (Jingdong Health)?

京东健康 (Jingdong Health) provides over 10 health service tools. These include a medication assistant, health records, and heart rate monitoring to help users understand their health status.

Does 京东健康 (Jingdong Health) sync with Apple HealthKit?

Yes, 京东健康 (Jingdong Health) synchronizes data with Apple HealthKit for Apple devices like iPhones or iPads. This allows for the integration of health data into the user's health records for personalized services.

Are there any new user benefits or rewards in 京东健康 (Jingdong Health)?

Yes, 京东健康 (Jingdong Health) offers exclusive benefits for new users, including daily check-ins to receive red packets and discounts for shopping. There is also a "Task Center" for earning rewards.

How fast is medicine delivery with 京东健康 (Jingdong Health)?

京东健康 (Jingdong Health) offers efficient delivery for medicine orders via JD Logistics. For urgent needs, it supports local instant delivery within 28 minutes.

What consumer healthcare services does 京东健康 (Jingdong Health) provide?

京东健康 (Jingdong Health) offers a comprehensive range of consumer healthcare services. These include physical examinations, home rapid tests, dentistry, genetic testing, and vaccine appointment bookings.