LoungeKey
Transform your travel with seamless access to over 700 airport lounges, dining, and spa services worldwide. Manage your cardholder benefits effortlessly and enjoy contactless entry with your digital card.
Publisher
Category
TravelDownloads
4M+User Rating
Total Ratings
191K+Locales
20Discover the interface used by 4M+ users.
The tools that make this app stand out, trusted by 4M+ users.
Access world-class lounges instantly with a contactless digital card, eliminating the need for physical paperwork or plastic.
Navigate 700+ airports effortlessly to find the best dining, spa treatments, and quiet spaces tailored to your specific travel needs.
Monitor your visit history and current balance in real-time so you always know exactly what benefits are available for your next trip.
Trusted by 4M+ people who love this app.
"As a management consultant flying weekly, the LoungeKey app is my most valuable travel tool. The digital card provides seamless, contactless entry so I can skip the terminal chaos and get straight to a quiet workspace. Being able to track my visit history and find lounges in over 700 airports helps me stay productive no matter where I am in the world."
"I travel frequently for both work and leisure, and this app has completely upgraded my experience. I love how easy it is to locate premium perks like spa treatments and sleep pods during long layovers. It feels like having a VIP concierge in my pocket, ensuring I always find the best spots to relax before my next flight."
Insights from user reviews.
Sentiment Score
Summary
The app receives predominantly negative feedback, with a significant number of users reporting persistent issues with login, account creation, and password resets. Many also experience difficulties updating credit card details and frequently complain about unexpected charges upon registration without clear notice. Reviewers consistently highlight poor app functionality, instability, and general unreliability, noting that the app often 'doesn't work' or is poorly made. While some users appreciate the overall concept, the widespread technical problems, coupled with unhelpful customer support and limited lounge information features, severely impact the user experience.
Common Themes
Everything you need to know about LoungeKey.
Description
Latest Version
6.65.0
Size
196.7 MB
First Released
Feb 26, 2014
Download the LoungeKey app to unlock instant access to 700+ global lounges and premium travel services directly from your phone.
Everything you need to know about LoungeKey
The LoungeKey app is a travel companion for LoungeKey cardholders, providing access to a global network of airport lounges, dining, spa, and sleep pod experiences across over 700 airports worldwide.
Yes, you register your LoungeKey account in the app by providing your payment card details. This process grants you access to the global network of airport experiences.
Yes, the LoungeKey app offers contactless entry. Users can enjoy this feature by utilizing their Digital Card directly within the application.
Yes, the LoungeKey app allows you to track your current visit entitlement. It also provides a comprehensive history of your past visits.
The LoungeKey app enables you to search for various experiences, including airport lounges, dining options, spa services, and sleep pods. You can also save your preferred locations.
Yes, the LoungeKey app provides access to additional Travel Services and benefits. These are designed to enhance and elevate your overall travel journey.
Yes, visits exceeding your allocated lounge entitlement are subject to a charge. Each additional visit costs 32 USD.
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