Mastercard Airport Experiences
Access 1,100+ lounges and exclusive dining, spa, and retail offers worldwide. Use your eligible Mastercard to escape the crowds and enjoy the VIP treatment you deserve.
Publisher
Category
TravelDownloads
3M+User Rating
Total Ratings
246K+Locales
20Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Escape the terminal crowds in over 1,000 lounges worldwide. Find your oasis with detailed amenity info, real-time hours, and directions.
Access exclusive offers for dining, spas, and luxury retail tailored to your specific gate or terminal for maximum convenience.
Travel paperless with instant QR code generation. Manage your visit history and redeem premium benefits directly from your phone.
Trusted by 3M+ people who love this app.
"As someone who practically lives in airports for work, this app is a total game-changer. I can quickly find the nearest lounge in any terminal, get a QR code for instant entry, and escape the noise to finish my presentations in peace. The terminal-specific dining offers are a great bonus that makes my travel budget go much further."
"I love how easy it is to unlock the premium perks of my Mastercard. Finding a quiet oasis and getting discounts on spa treatments makes long layovers actually enjoyable instead of exhausting. The interface is intuitive, and the terminal filters are incredibly accurate, saving me from wandering around aimlessly. It really adds that VIP touch to every trip."
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback, primarily due to persistent issues with user registration and card management. Users frequently report being unable to create accounts, register new or expired Mastercard cards, or reset passwords due to unclear rules and error messages, often leading to frustrating loops. Many also experience general app unreliability, login difficulties, and a perceived lack of effective customer support. However, a small number of users praise the excellent service and positive experiences with lounge access amenities, citing good staff and facilities.
Common Themes
Everything you need to know about Mastercard Airport Experiences.
Description
Latest Version
6.65.0
Size
197.9 MB
First Released
Jul 17, 2017
Escape the terminal chaos and unlock the premium benefits of your Mastercard. Download now to access over 1,000 lounges and curated airport offers at your fingertips.
Everything you need to know about Mastercard Airport Experiences
The Mastercard Airport Experiences app, developed by LoungeKey, allows eligible Mastercard cardholders to locate airport lounges and discover curated airport offers globally. It aims to enrich time spent at airports.
Only eligible Mastercard cardholders can use the Mastercard Airport Experiences app. Users must contact their Mastercard issuer for information regarding their eligibility.
The Mastercard Airport Experiences app verifies eligibility after registration with a temporary $1.00 (USD) pending transaction on the payment card. This amount is removed within 10 business days.
Yes, users can search for airport lounges within the Mastercard Airport Experiences app. Searches are possible by airport, airport code, city, or country. Detailed lounge information is available.
The Mastercard Airport Experiences app provides hundreds of curated airport offers across dining, spa, and retail categories. Users can find offers based on their terminal location.
Users can generate a QR offer code within the Mastercard Airport Experiences app to redeem available offers. The app provides detailed offer information, including terms and conditions.
Yes, the Mastercard Airport Experiences app allows users to view their lounge visit history. It also enables managing account information and accessing active and historical offers.
Yes, the Mastercard Airport Experiences app provides a digital Lounge Access Card with a QR code for contactless entry. This card displays personal details and access numbers.
The Mastercard Airport Experiences app offers additional travel services such as Duty Free Shopping and Airport Transfer. These services are designed to enhance the overall travel journey.
Yes, the Mastercard Airport Experiences app displays personal lounge entitlements, including the number of visits used and any pending visits. It also shows the entitlement validity period.
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