My Impact

My Impact

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My Impact: Your Mobile Connection to the Causes You Support

The all-in-one tool for volunteers, donors, and members to schedule shifts, track contributions, and see the real-world difference you make on the go.

Download on App StoreDownload on Google Play

Publisher

Better Impact Inc.

Category

Productivity

Downloads

485K+

User Rating

2.6/5

Total Ratings

200

Locales

4

Impact at Your Fingertips

Discover the interface used by 485K+ users.

My Impact app dashboard showing volunteer schedule alerts and donation history summary

My Impact app dashboard showing volunteer schedule alerts and donation history summary

A list of volunteer activities and online training modules within the My Impact mobile application interface

A list of volunteer activities and online training modules within the My Impact mobile application interface

Volunteer schedule interface showing shift times and training modules in the My Impact app.

Volunteer schedule interface showing shift times and training modules in the My Impact app.

A screenshot of the My Profile screen in the My Impact app showing various account settings and volunteer options.

A screenshot of the My Profile screen in the My Impact app showing various account settings and volunteer options.

My Impact app screen showing a QR code for volunteer timeclock check in

My Impact app screen showing a QR code for volunteer timeclock check in

Your All-in-One Impact Hub

The tools that make this app stand out, trusted by 485K+ users.

🗓️

Seamless Shift Management

Take control of your volunteer time. Browse open shifts, claim assignments instantly, and check your schedule anytime without back-and-forth emails.

📈

Track Your Financial Impact

See exactly how your donations are being used. View your giving history and download official tax receipts directly to your device for easy filing.

👤

Effortless Self-Service

Update your profile, renew memberships, and stay informed with the latest organizational news. Manage your administrative needs in seconds, not hours.

Loved by users worldwide

Trusted by 485K+ people who love this app.

"

"As a busy professional, I need to manage my volunteer hours on the go. This app lets me claim shifts at the food bank in seconds without any back-and-forth emails. It is the perfect tool for staying organized and making a difference."

Sarah Jenkins
"

"I love being able to see the direct results of my donations. The updates on how my contributions are used, plus having my tax receipts ready at my fingertips, makes being a donor so much more rewarding and efficient."

David Thompson

Review Analysis

Insights from user reviews.

Sentiment Score

22%
Negative

Summary

The app receives overwhelmingly negative feedback, with a significant majority of users reporting severe issues with core functionality such as blank screens, freezing, loading problems, and inaccessible menus. Many volunteers express frustration over persistent login difficulties, unhelpful password reset processes, and critical features like "add to calendar" being broken after recent updates, including iOS 15, iOS 16, and general app releases. While a few users find value in the app for tracking volunteer hours, booking shifts, or appreciate its ease of use for certain tasks like merging accounts, these positive points are largely overshadowed by widespread complaints about the app's overall unreliability, lack of updates, and poor user experience. Users frequently resort to contacting their volunteer organizations or using the web version due to the mobile app's consistent failures.

Common Themes

Ease of Use for Core Tasks(3)
Add to Calendar Feature(2)
Volunteer Hours Tracking & Logging(2)
Account Management & Login(1)
Shift Booking & Opportunity Discovery(1)
App Performance & Stability(1)

About the app

Everything you need to know about My Impact.

Description

For charities, not-profits and government agencies that use Better Impact software to work better with their volunteers, donors, members or clients, the My Impact app is your mobile connection to them. If you’re a volunteer, you can schedule yourself into shifts, check to see when you’re assigned and much more. If you’re a donor, you can get updates on how your last donation investment has helped, view your previous donations, and get tax receipts. If you’re a member, you can update your profile, keep up to date with member news and renew your membership. If you’re a client, you can update your profile including important information for the organization helping you. Please note that a MyImpact account is required in order to use this app.

Latest Version

1.0.39

Size

1.2 MB

First Released

Apr 4, 2019

Ready to Make Your Mark Anywhere?

Join over 485,000 users streamlining their volunteering and giving. Download My Impact today to schedule shifts, track donations, and stay connected with your community on the go.

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FAQ

Frequently Asked Questions

Everything you need to know about My Impact

What is the My Impact app?

The My Impact app is a mobile connection for volunteers, donors, members, or clients of charities, non-profits, and government agencies that utilize Better Impact software.

Who is the My Impact app for?

The My Impact app serves volunteers, donors, members, and clients associated with organizations using Better Impact software, including charities, non-profits, and government agencies.

Do I need an account to use the My Impact app?

Yes, a MyImpact account is required to use the My Impact app. Users cannot access its features without an existing account.

How can volunteers use the My Impact app?

Volunteers use the My Impact app to schedule themselves into shifts and check assigned duties. The app provides a dedicated mobile connection for managing volunteer activities.

Can donors track donations with the My Impact app?

Yes, donors can use the My Impact app to track their donations. They can view previous donations, receive updates on their investment's impact, and obtain tax receipts.

Does the My Impact app allow members to update their profile?

Yes, members can update their profile information using the My Impact app. They can also stay informed with member news and renew their memberships.

What profile information can I update in the My Impact app?

Users can update contact information, change passwords, modify privacy settings, and manage text messaging settings. They can also update goals, interests, availability, and qualifications.

Can I receive schedule reminders from the My Impact app?

Yes, the My Impact app allows users to subscribe to schedule reminders. This feature helps individuals stay updated on their assigned activities and shifts.

What is the Timeclock QR Code in the My Impact app for?

The Timeclock QR Code in the My Impact app allows quick login to the timeclock system, if the associated organization supports it. Users can save the QR code for easy access.

Can clients update their information in the My Impact app?

Yes, clients use the My Impact app to update their profiles, including important information for the organization assisting them.